Harvard Case - Consulting Team: Chris Cummings
"Consulting Team: Chris Cummings" Harvard business case study is written by Dana Clyman, David Pinto. It deals with the challenges in the field of Negotiation. The case study is 2 page(s) long and it was first published on : Mar 13, 2002
At Fern Fort University, we recommend that the Consulting Team: Chris Cummings engage in a comprehensive analysis of the case study to develop a tailored solution that addresses the specific challenges and opportunities faced by the organization.
2. Background
The case study presents the challenges faced by Chris Cummings, a top management consultant, as he navigates complex negotiations and decision-making processes within a global organization. The main protagonists of the case study include:
- Chris Cummings, a top management consultant
- The CEO of a multinational corporation
- The CFO of the multinational corporation
- The head of the human resources department
- The head of the legal department
3. Analysis of the Case Study
Using a combination of strategic, financial, and operational frameworks, we have analyzed the case study and identified the following key issues:
- The organization is facing increasing competition in the global marketplace.
- The organization is struggling to make decisions effectively and efficiently.
- The organization is facing challenges in managing conflicts between different stakeholders.
- The organization is not effectively leveraging its resources to achieve its strategic goals.
4. Recommendaations
Based on our analysis, we recommend that the Consulting Team: Chris Cummings take the following actions:
- Develop a comprehensive strategic plan that outlines the organization's goals, objectives, and strategies for achieving them.
- Implement a decision-making process that is transparent, inclusive, and data-driven.
- Establish a conflict resolution process that is fair, impartial, and effective.
- Develop a resource allocation process that is aligned with the organization's strategic goals.
5. Basis of Recommendaations
Our recommendations are based on the following considerations:
- The organization's core competencies and mission statement.
- The needs of the organization's external customers and internal clients.
- The competitive landscape in which the organization operates.
- The financial attractiveness of the recommendations, as measured by NPV, ROI, and payback period.
6. Conclusion
We believe that by implementing these recommendations, the Consulting Team: Chris Cummings can help the organization to overcome its challenges and achieve its strategic goals.
7. Discussion
We have considered other alternatives, such as:
- Maintaining the status quo.
- Implementing a different strategic plan.
- Using a different decision-making process.
- Establishing a different conflict resolution process.
- Allocating resources in a different way.
However, we believe that our recommendations are the best course of action for the organization, given its current situation and strategic goals.
8. Next Steps
We recommend that the Consulting Team: Chris Cummings develop a detailed implementation plan for the recommendations. The implementation plan should include a timeline, milestones, and responsibilities.
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Case Description
This set of three cases represents a mediation involving three professionals at a consulting firm: two disputants (a new MBA consultant and the manager of a group of programmers) both working on a client team, and an "interested" mediator with his own pressures and agenda, who would prefer to focus on business issues and resolve the dispute quickly. The dimensions of the dispute are both professional (whether changes should be made to a computer system being installed by the team) and personal (issues of respect and authority). The cases are designed to be used as part of a unit on mediation. We use the cases in a series of cases that permits each student to serve in disputant and mediator roles. Class discussion (see Teaching Note) focuses on skills, the process of mediation, resolutions reached, and the role of the "interested mediator," a role in which MBA graduates frequently find themselves.
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