Free Racial Discrimination on Airbnb (A) Case Study Solution | Assignment Help

MBA Staff Writer
Written by Gary F. Smith
Publish Date: 2024-11-04

Harvard Case - Racial Discrimination on Airbnb (A)

"Racial Discrimination on Airbnb (A)" Harvard business case study is written by Michael Luca, Scott Stern, Devin Cook, Hyunjin Kim. It deals with the challenges in the field of Negotiation. The case study is 20 page(s) long and it was first published on : Mar 5, 2020

In 2016, a study by the National Fair Housing Alliance found that black users of Airbnb were more likely to be rejected by hosts than white users. The study also found that black users were more likely to be charged higher prices than white users.

Airbnb has taken some steps to address racial discrimination on its platform. In 2016, the company launched a new policy prohibiting discrimination based on race, religion, sexual orientation, or gender identity. Airbnb has also partnered with the National Fair Housing Alliance to develop and implement strategies to combat racial discrimination.

However, more needs to be done to address racial discrimination on Airbnb's platform. The company should implement the comprehensive strategy outlined above to ensure that all users are treated fairly and respectfully.

3. Analysis of the Case Study

The case study of racial discrimination on Airbnb highlights the challenges that companies face in addressing this issue. Airbnb is a global company with a diverse user base. This diversity can lead to misunderstandings and conflicts, including those based on race.

Airbnb has taken some steps to address racial discrimination on its platform. However, more needs to be done to ensure that all users are treated fairly and respectfully. The company should implement the comprehensive strategy outlined above to address this issue.

4. Recommendaations

Airbnb should implement the following recommendations to address racial discrimination on its platform:
  • 1. Data collection and analysis: Airbnb should collect data on the incidence of racial discrimination on its platform. This data should be used to identify patterns and trends, and to develop targeted interventions.
  • 2. Policy development and enforcement: Airbnb should develop clear and concise policies prohibiting racial discrimination. These policies should be communicated to all users, and should be enforced consistently.
  • 3. User education and training: Airbnb should provide users with education and training on how to identify and report racial discrimination. This training should be mandatory for all users, and should be updated regularly.
  • 4. Partnerships with civil rights organizations: Airbnb should partner with civil rights organizations to develop and implement strategies to combat racial discrimination. These partnerships should include joint research, advocacy, and public education campaigns.

5. Basis of Recommendaations

The recommendations above are based on the following considerations:
  • 1. Core competencies and consistency with mission: Airbnb's core competency is providing a safe and welcoming platform for users to rent out their homes or apartments. Addressing racial discrimination on its platform is consistent with this mission.
  • 2. External customers and internal clients: Airbnb's external customers are the users of its platform. Airbnb's internal clients are the hosts who rent out their homes or apartments on the platform. Addressing racial discrimination on its platform is in the best interests of both groups.
  • 3. Competitors: Airbnb's competitors include other peer-to-peer rental services such as Vrbo and HomeAway. Addressing racial discrimination on its platform will give Airbnb a competitive advantage over these competitors.
  • 4. Attractiveness ' quantitative measures if applicable (e.g., NPV, ROI, break-even,payback): The benefits of addressing racial discrimination on Airbnb's platform outweigh the costs. The company is likely to see an increase in user satisfaction, host satisfaction, and revenue as a result of implementing the recommendations above.
  • Are all assumptions explicitly stated (e.g., needs, technology trends)' The assumptions underlying the recommendations above are that:
    • a. Racial discrimination is a problem on Airbnb's platform.
    • b. Airbnb has the ability to address racial discrimination on its platform.
    • c. The benefits of addressing racial discrimination on Airbnb's platform outweigh the costs.

6. Conclusion

Racial discrimination is a serious problem that can have a devastating impact on individuals and communities. Airbnb has a responsibility to address racial discrimination on its platform. The company should implement the comprehensive strategy outlined above to ensure that all users are treated fairly and respectfully.

7. Discussion

There are a number of other alternatives that Airbnb could consider to address racial discrimination on its platform. These alternatives include:
  • 1. Doing nothing: Airbnb could choose to do nothing to address racial discrimination on its platform. However, this would be a mistake. Racial discrimination is a serious problem that can have a devastating impact on individuals and communities. Airbnb has a responsibility to address this issue.
  • 2. Implementing a less comprehensive strategy: Airbnb could choose to implement a less comprehensive strategy to address racial discrimination on its platform. For example, the company could focus on collecting data and developing policies, but not on providing user education or partnering with civil rights organizations. However, this approach would be less effective than implementing a comprehensive strategy.
  • 3. Implementing a more comprehensive strategy: Airbnb could choose to implement a more comprehensive strategy to address racial discrimination on its platform. For example, the company could add additional elements to the strategy outlined above, such as providing financial assistance to victims of discrimination or creating a dedicated team to investigate and resolve complaints of discrimination. However, this approach would be more costly and time-consuming than implementing a less comprehensive strategy.

The risks and key assumptions of the recommendation are as follows:

  • Risks:
    • a. Airbnb may not be able to collect accurate data on the incidence of racial discrimination on its platform.
    • b. Airbnb's policies prohibiting racial discrimination may not be effective in preventing discrimination from occurring.
    • c. Airbnb's user education and training programs may not be effective in changing user behavior.
    • d. Airbnb's partnerships with civil rights organizations may not be effective in reducing racial discrimination on its platform.
  • Key assumptions:
    • a. Racial discrimination is a problem on Airbnb's platform.
    • b. Airbnb has the ability to address racial discrimination on its platform.
    • c. The benefits of addressing racial discrimination on Airbnb's platform outweigh the costs.

8. Next Steps

Airbnb should take the following steps to implement the recommendations above:
  • 1. Develop a plan: Airbnb should develop a detailed plan for implementing the recommendations above. This plan should include timelines, budgets, and resource allocations.
  • 2. Implement the plan: Airbnb should implement the plan developed in step 1. This will require the cooperation of all levels of the organization, from senior management to frontline staff.
  • 3. Monitor and evaluate progress: Airbnb should monitor and evaluate progress in implementing the recommendations above. This will help the company to identify areas where adjustments need to be made.

Hire an expert to write custom solution for HBR Negotiations case study - Racial Discrimination on Airbnb (A)

Case Description

Facing mounting criticism and evidence of widespread racial discrimination on the platform, apartment rental platform Airbnb needed to decide a path forward. For years, Airbnb had given hosts extensive discretion about whether to reject a guest after seeing little more than a name and a picture, believing this was the best way for the company to build trust. While Airbnb ran thousands of experiments per year looking at ways to grow the user base and short-run profit, they failed to track or account for the possibility of discrimination. Should they become more proactive about identifying discrimination on the platform? Should they change the design of the platform to reduce discrimination? If so, how would they decide whether the changes were successful?

🎓 Struggling with term papers, essays, or Harvard case studies? Look no further! Fern Fort University offers top-quality, custom-written solutions tailored to your needs. Boost your grades and save time with expertly crafted content. Order now and experience academic excellence! 🌟📚 #MBA #HarvardCaseStudies #CustomEssays #AcademicSuccess #StudySmart Write my custom case study solution for Harvard HBR case - Racial Discrimination on Airbnb (A)

Hire an expert to write custom solution for HBR Negotiations case study - Racial Discrimination on Airbnb (A)

Racial Discrimination on Airbnb (A) FAQ

What are the qualifications of the writers handling the "Racial Discrimination on Airbnb (A)" case study?

Our writers hold advanced degrees in their respective fields, including MBAs and PhDs from top universities. They have extensive experience in writing and analyzing complex case studies such as " Racial Discrimination on Airbnb (A) ", ensuring high-quality, academically rigorous solutions.

How do you ensure confidentiality and security in handling client information?

We prioritize confidentiality by using secure data encryption, access controls, and strict privacy policies. Apart from an email, we don't collect any information from the client. So there is almost zero risk of breach at our end. Our financial transactions are done by Paypal on their website so all your information is very secure.

What is Fern Fort Univeristy's process for quality control and proofreading in case study solutions?

The Racial Discrimination on Airbnb (A) case study solution undergoes a rigorous quality control process, including multiple rounds of proofreading and editing by experts. We ensure that the content is accurate, well-structured, and free from errors before delivery.

Where can I find free case studies solution for Harvard HBR Strategy Case Studies?

At Fern Fort University provides free case studies solutions for a variety of Harvard HBR case studies. The free solutions are written to build "Wikipedia of case studies on internet". Custom solution services are written based on specific requirements. If free solution helps you with your task then feel free to donate a cup of coffee.

I’m looking for Harvard Business Case Studies Solution for Racial Discrimination on Airbnb (A). Where can I get it?

You can find the case study solution of the HBR case study "Racial Discrimination on Airbnb (A)" at Fern Fort University.

Can I Buy Case Study Solution for Racial Discrimination on Airbnb (A) & Seek Case Study Help at Fern Fort University?

Yes, you can order your custom case study solution for the Harvard business case - "Racial Discrimination on Airbnb (A)" at Fern Fort University. You can get a comprehensive solution tailored to your requirements.

Can I hire someone only to analyze my Racial Discrimination on Airbnb (A) solution? I have written it, and I want an expert to go through it.

🎓 Struggling with term papers, essays, or Harvard case studies? Look no further! Fern Fort University offers top-quality, custom-written solutions tailored to your needs. Boost your grades and save time with expertly crafted content. Order now and experience academic excellence! 🌟📚 #MBA #HarvardCaseStudies #CustomEssays #AcademicSuccess #StudySmart Pay an expert to write my HBR study solution for the case study - Racial Discrimination on Airbnb (A)

Where can I find a case analysis for Harvard Business School or HBR Cases?

You can find the case study solution of the HBR case study "Racial Discrimination on Airbnb (A)" at Fern Fort University.

Which are some of the all-time best Harvard Review Case Studies?

Some of our all time favorite case studies are -

Can I Pay Someone To Solve My Case Study - "Racial Discrimination on Airbnb (A)"?

Yes, you can pay experts at Fern Fort University to write a custom case study solution that meets all your professional and academic needs.

Do I have to upload case material for the case study Racial Discrimination on Airbnb (A) to buy a custom case study solution?

We recommend to upload your case study because Harvard HBR case studies are updated regularly. So for custom solutions it helps to refer to the same document. The uploading of specific case materials for Racial Discrimination on Airbnb (A) ensures that the custom solution is aligned precisely with your needs. This helps our experts to deliver the most accurate, latest, and relevant solution.

What is a Case Research Method? How can it be applied to the Racial Discrimination on Airbnb (A) case study?

The Case Research Method involves in-depth analysis of a situation, identifying key issues, and proposing strategic solutions. For "Racial Discrimination on Airbnb (A)" case study, this method would be applied by examining the case’s context, challenges, and opportunities to provide a robust solution that aligns with academic rigor.

"I’m Seeking Help with Case Studies,” How can Fern Fort University help me with my case study assignments?

Fern Fort University offers comprehensive case study solutions, including writing, analysis, and consulting services. Whether you need help with strategy formulation, problem-solving, or academic compliance, their experts are equipped to assist with your assignments.

Achieve academic excellence with Fern Fort University! 🌟 We offer custom essays, term papers, and Harvard HBR business case studies solutions crafted by top-tier experts. Experience tailored solutions, uncompromised quality, and timely delivery. Elevate your academic performance with our trusted and confidential services. Visit Fern Fort University today! #AcademicSuccess #CustomEssays #MBA #CaseStudies

How do you handle tight deadlines for case study solutions?

We are adept at managing tight deadlines by allocating sufficient resources and prioritizing urgent projects. Our team works efficiently without compromising quality, ensuring that even last-minute requests are delivered on time

What if I need revisions or edits after receiving the case study solution?

We offer free revisions to ensure complete client satisfaction. If any adjustments are needed, our team will work closely with you to refine the solution until it meets your expectations.

How do you ensure that the case study solution is plagiarism-free?

All our case study solutions are crafted from scratch and thoroughly checked using advanced plagiarism detection software. We guarantee 100% originality in every solution delivered

How do you handle references and citations in the case study solutions?

We follow strict academic standards for references and citations, ensuring that all sources are properly credited according to the required citation style (APA, MLA, Chicago, etc.).

Hire an expert to write custom solution for HBR Negotiations case study - Racial Discrimination on Airbnb (A)

Top Sellers

Referrences & Bibliography for SWOT Analysis | SWOT Matrix | Strategic Management

1. Andrews, K. R. (1980). The concept of corporate strategy. Harvard Business Review, 61(3), 139-148.

2. Ansoff, H. I. (1957). Strategies for diversification. Harvard Business Review, 35(5), 113-124.

3. Brandenburger, A. M., & Nalebuff, B. J. (1995). The right game: Use game theory to shape strategy. Harvard Business Review, 73(4), 57-71.

4. Christensen, C. M., & Raynor, M. E. (2003). Why hard-nosed executives should care about management theory. Harvard Business Review, 81(9), 66-74.

5. Christensen, C. M., & Raynor, M. E. (2003). The innovator's solution: Creating and sustaining successful growth. Harvard Business Review Press.

6. D'Aveni, R. A. (1994). Hypercompetition: Managing the dynamics of strategic maneuvering. Harvard Business Review Press.

7. Ghemawat, P. (1991). Commitment: The dynamic of strategy. Harvard Business Review, 69(2), 78-91.

8. Ghemawat, P. (2002). Competition and business strategy in historical perspective. Business History Review, 76(1), 37-74.

9. Hamel, G., & Prahalad, C. K. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79-91.

10. Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard--measures that drive performance. Harvard Business Review, 70(1), 71-79.

11. Kim, W. C., & Mauborgne, R. (2004). Blue ocean strategy. Harvard Business Review, 82(10), 76-84.

12. Kotter, J. P. (1995). Leading change: Why transformation efforts fail. Harvard Business Review, 73(2), 59-67.

13. Mintzberg, H., Ahlstrand, B., & Lampel, J. (2008). Strategy safari: A guided tour through the wilds of strategic management. Harvard Business Press.

14. Porter, M. E. (1979). How competitive forces shape strategy. Harvard Business Review, 57(2), 137-145.

15. Porter, M. E. (1980). Competitive strategy: Techniques for analyzing industries and competitors. Simon and Schuster.

16. Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. Free Press.

17. Prahalad, C. K., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79-91.

18. Rumelt, R. P. (1979). Evaluation of strategy: Theory and models. Strategic Management Journal, 1(1), 107-126.

19. Rumelt, R. P. (1984). Towards a strategic theory of the firm. Competitive Strategic Management, 556-570.

20. Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533.