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Harvard Case - Honor Foundation: Accessing Special Operations Talent

"Honor Foundation: Accessing Special Operations Talent" Harvard business case study is written by Boris Groysberg, John Masko. It deals with the challenges in the field of Social Enterprise. The case study is 33 page(s) long and it was first published on : Jul 20, 2020

At Fern Fort University, we recommend that the Honor Foundation adopt a multi-pronged approach to accessing special operations talent, focusing on social entrepreneurship and impact investing to address the unique needs of this veteran population. This strategy involves leveraging the foundation's existing strengths in leadership development, entrepreneurship, and community development to create a sustainable and scalable model for supporting veterans' transition into the civilian workforce.

2. Background

The Honor Foundation is a non-profit organization dedicated to supporting the transition of special operations veterans into civilian life. The foundation faces the challenge of connecting these highly skilled individuals with suitable career opportunities while addressing their unique needs, including mental health, physical rehabilitation, and financial stability. The case study highlights the foundation's existing programs, including leadership training, mentorship, and job placement services, but emphasizes the need for a more comprehensive and impactful approach.

The main protagonists in this case study are:

  • The Honor Foundation: A non-profit organization seeking to effectively leverage its resources to support special operations veterans.
  • Special Operations Veterans: Highly skilled individuals facing unique challenges in transitioning to civilian life.
  • Potential Employers: Companies seeking to hire skilled and experienced individuals but often lacking awareness of the unique value proposition of special operations veterans.

3. Analysis of the Case Study

This case study presents a unique opportunity to explore the intersection of social entrepreneurship, impact investing, and nonprofit organizations. The Honor Foundation can leverage its existing strengths in leadership development and community development to create a sustainable and scalable model for supporting veterans.

Framework: We will utilize the Triple Bottom Line framework to analyze the Honor Foundation's potential impact. This framework considers social, environmental, and economic aspects of an organization's activities.

Social Impact:

  • Addressing veteran unemployment: The foundation can create a platform for connecting veterans with suitable employment opportunities.
  • Promoting mental health and well-being: The foundation can provide access to specialized mental health services and support networks.
  • Building a strong community: The foundation can foster a sense of belonging and support among veterans through networking events and community initiatives.

Environmental Impact:

  • Promoting sustainable business practices: The foundation can encourage veterans to pursue careers in environmentally conscious industries.
  • Supporting green initiatives: The foundation can partner with organizations focused on environmental sustainability.

Economic Impact:

  • Creating job opportunities: The foundation can help veterans establish their own businesses or find employment in high-demand fields.
  • Boosting economic growth: The foundation can contribute to the overall economic well-being of the community by supporting veteran entrepreneurship.

4. Recommendations

1. Establish a Social Enterprise Incubator:

  • Objective: To provide veterans with the resources and support needed to launch their own businesses.
  • Implementation: The Honor Foundation can partner with local universities, business incubators, and venture capitalists to establish a dedicated incubator for veteran entrepreneurs. This incubator would offer training, mentorship, and access to funding.
  • Timeline: Phase 1 (establishment and initial recruitment) within 12 months. Phase 2 (expansion and scaling) within 24 months.

2. Develop an Impact Investing Fund:

  • Objective: To provide financial support for veteran-led businesses and social enterprises.
  • Implementation: The foundation can create an impact investing fund that specifically targets businesses with a social mission. This fund would provide seed funding, mentorship, and access to a network of investors.
  • Timeline: Initial fundraising and investment within 18 months.

3. Create a 'Veterans for Sustainability' Program:

  • Objective: To connect veterans with careers in environmentally conscious industries.
  • Implementation: The foundation can partner with companies focused on sustainability to create a program that provides training, mentorship, and job placement opportunities for veterans.
  • Timeline: Initial program development and partnership agreements within 12 months.

4. Launch a Public Awareness Campaign:

  • Objective: To raise awareness among potential employers about the unique value proposition of special operations veterans.
  • Implementation: The foundation can develop a marketing campaign that highlights the skills, experience, and leadership qualities of veterans. This campaign can be targeted towards companies in various industries.
  • Timeline: Campaign development and launch within 6 months.

5. Basis of Recommendations

These recommendations are based on the following principles:

  • Core competencies and consistency with mission: The recommendations align with the Honor Foundation's mission of supporting veterans and promoting their transition into civilian life.
  • External customers and internal clients: The recommendations address the needs of both veterans and potential employers.
  • Competitors: The recommendations differentiate the Honor Foundation by focusing on social entrepreneurship and impact investing, areas where other organizations have limited presence.
  • Attractiveness: The recommendations are financially viable and offer a strong return on investment through job creation, economic growth, and positive social impact.
  • Assumptions: The recommendations assume that there is a demand for skilled veterans in the workforce and that there is a willingness among investors to support businesses with a social mission.

6. Conclusion

By adopting a strategic approach that combines social entrepreneurship, impact investing, and public awareness, the Honor Foundation can create a sustainable and impactful model for supporting special operations veterans. This approach will not only address the challenges of transitioning into civilian life but also create a positive ripple effect throughout the community.

7. Discussion

Alternatives:

  • Traditional job placement services: This approach may be less effective in addressing the unique needs of veterans and may not offer the same level of support.
  • Focusing solely on mental health services: This approach may not address the broader needs of veterans, including employment and financial stability.

Risks:

  • Lack of funding: Securing sufficient funding for the proposed initiatives is crucial.
  • Limited participation: Engaging veterans and potential employers in the programs may require significant outreach and marketing efforts.
  • Lack of awareness: Raising awareness about the value proposition of special operations veterans among potential employers is essential.

Key Assumptions:

  • The demand for skilled veterans in the workforce will continue to grow.
  • Investors will be willing to support businesses with a social mission.
  • The Honor Foundation will be able to secure sufficient funding to implement the proposed initiatives.

8. Next Steps

  • Develop a comprehensive strategic plan: This plan should outline the specific goals, objectives, and implementation strategies for each initiative.
  • Secure funding: The foundation should pursue grants, donations, and impact investments to support the initiatives.
  • Establish partnerships: The foundation should forge partnerships with universities, businesses, and other organizations to implement the initiatives.
  • Launch a pilot program: The foundation should launch a pilot program to test the effectiveness of the proposed initiatives and gather feedback from stakeholders.
  • Monitor and evaluate progress: The foundation should regularly monitor and evaluate the impact of the initiatives to ensure they are meeting their objectives.

By taking these steps, the Honor Foundation can effectively leverage its resources to support special operations veterans and create a positive impact on the community.

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Case Description

In 2020, The Honor Foundation (THF), a nonprofit dedicated to helping U.S. military special operators to transition into civilian careers, was facing a series of strategic challenges. THF had been founded in 2013 by former Navy SEAL trainee Joe Musselman, who observed a disturbing pattern: once special operators left the military in their mid-30s or 40s, they tended to end up in jobs in which they were overqualified, underpaid, and unfulfilled. Musselman attributed this to fundamental disconnects between the world of special operations, whose members had unique and deep skill sets but little experience articulating them in the civilian world, and the world of business. THF's programs gave transitioning special operators space to reflect on what they wanted out of their transition, and hard skills for interviewing, resume writing, and networking. Over seven years, its three month program had grown to serve over 200 transitioners per year on three campuses plus a virtual campus. But in early 2020, THF was not yet serving America's largest contingent of special operators: the U.S. Army Special Forces. As the COVID-19 pandemic raged, THF CEO Matt Stevens was evaluating how best to incorporate Army special operators and fulfill THF's mission of serving all the U.S. special ops community. Should THF build another physical campus? Should it use its virtual campus to incorporate Army special operators instead? Or should it take on government funding to scale quickly? Students who read this case will evaluate this strategic problem while becoming familiar with the unique skills of the Special Operations Forces community.

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