Harvard Case - Translating Personal Tragedy into Action: Starting the Dr. Lorna Breen Heroes' Foundation
"Translating Personal Tragedy into Action: Starting the Dr. Lorna Breen Heroes' Foundation" Harvard business case study is written by G. Paul Matherne, Emily Jane Orr, Katelyn Behrman. It deals with the challenges in the field of Business Ethics. The case study is 3 page(s) long and it was first published on : Oct 29, 2020
At Fern Fort University, we recommend the Dr. Lorna Breen Heroes' Foundation (DLBHF) implement a multifaceted strategy to amplify its impact and achieve its mission of supporting healthcare professionals' mental health and well-being. This strategy encompasses building a strong foundation through organizational structure, fundraising, and advocacy, while simultaneously fostering a culture of transparency and ethical leadership within the healthcare industry.
2. Background
The case study focuses on the tragic suicide of Dr. Lorna Breen, a dedicated emergency room physician, who succumbed to burnout and mental health struggles exacerbated by the COVID-19 pandemic. Her story sparked a movement led by her family to establish the DLBHF, a non-profit organization committed to addressing the systemic issues contributing to healthcare professional burnout and mental health crises.
The main protagonists are:
- Dr. Lorna Breen's family: They are the driving force behind the foundation, fueled by their personal tragedy and a desire to prevent similar tragedies from occurring.
- Healthcare professionals: They are the primary beneficiaries of the foundation's efforts, facing immense pressure and demanding work environments.
- Healthcare organizations: They are critical stakeholders, as they are responsible for creating a supportive and sustainable work environment for their employees.
3. Analysis of the Case Study
The DLBHF faces several challenges in achieving its mission:
- Lack of awareness: Many healthcare professionals and organizations are unaware of the severity of burnout and its impact on the healthcare system.
- Stigma surrounding mental health: Seeking help for mental health issues remains stigmatized within the medical profession, hindering access to support and treatment.
- Limited resources: Healthcare organizations often lack the resources to provide adequate mental health support for their staff.
- Systemic issues: The healthcare system itself contributes to burnout through demanding schedules, inadequate staffing, and bureaucratic complexities.
To address these challenges, the DLBHF can leverage the stakeholder theory by engaging various stakeholders, including healthcare professionals, organizations, policymakers, and the general public. This engagement should be guided by principles of corporate social responsibility and ethical leadership, emphasizing transparency and accountability.
4. Recommendations
The DLBHF should implement the following recommendations:
1. Build a Strong Foundation:
- Develop a robust organizational structure: Establish a clear governance structure with a diverse board of directors representing various stakeholders.
- Secure funding: Implement a comprehensive fundraising strategy, including grant applications, corporate partnerships, and individual donations.
- Develop a strategic plan: Outline specific goals, objectives, and measurable outcomes to guide the foundation's activities.
2. Advocate for Systemic Change:
- Raise awareness: Conduct public awareness campaigns to educate the public, healthcare professionals, and policymakers about burnout and its consequences.
- Lobby for policy changes: Advocate for legislation that promotes mental health support for healthcare professionals, including increased funding for mental health services and improved work conditions.
- Partner with healthcare organizations: Collaborate with hospitals, clinics, and other healthcare institutions to implement best practices for promoting mental health and well-being among their staff.
3. Foster a Culture of Transparency and Ethical Leadership:
- Develop a code of conduct: Establish clear ethical guidelines for healthcare organizations and professionals, emphasizing the importance of mental health and well-being.
- Promote whistleblowing: Create a safe and confidential environment for healthcare professionals to report concerns about workplace conditions and patient safety.
- Implement conflict of interest policies: Ensure that healthcare professionals are not pressured to compromise their ethical principles due to financial or other incentives.
4. Leverage Technology and Analytics:
- Develop digital resources: Create online platforms and mobile applications to provide mental health support, information, and resources to healthcare professionals.
- Utilize data analytics: Track key metrics related to burnout and mental health to identify trends, measure impact, and inform future interventions.
5. Basis of Recommendations
These recommendations are based on the following considerations:
- Core competencies and consistency with mission: The recommendations align with the DLBHF's mission to support healthcare professionals' mental health and well-being.
- External customers and internal clients: The recommendations address the needs of both healthcare professionals and organizations, fostering a healthier and more sustainable healthcare system.
- Competitors: The recommendations differentiate the DLBHF by focusing on systemic change and promoting a culture of transparency and ethical leadership.
- Attractiveness: The recommendations are attractive to potential donors and partners due to their focus on a pressing social issue and their potential for significant impact.
6. Conclusion
The Dr. Lorna Breen Heroes' Foundation has the potential to become a leading force in addressing the mental health crisis within the healthcare profession. By implementing a comprehensive strategy that combines advocacy, organizational development, and a focus on ethical leadership, the foundation can create a lasting impact on the well-being of healthcare professionals and the sustainability of the healthcare system.
7. Discussion
Other alternatives not selected include:
- Focusing solely on individual support: While providing individual mental health services is important, it does not address the systemic issues contributing to burnout.
- Ignoring the role of healthcare organizations: Healthcare organizations are crucial stakeholders and must be engaged in creating a supportive work environment.
Key assumptions:
- The public is willing to support the foundation's mission.
- Healthcare organizations are open to collaborating with the foundation.
- Policymakers are receptive to changes that promote mental health support for healthcare professionals.
8. Next Steps
The DLBHF should implement the following next steps:
- Develop a detailed strategic plan: Outline specific goals, objectives, and timelines for each recommendation.
- Secure initial funding: Focus on securing seed funding to support the foundation's initial activities.
- Build a strong board of directors: Recruit individuals with expertise in healthcare, mental health, and non-profit management.
- Launch public awareness campaigns: Begin educating the public and healthcare professionals about the foundation's mission and the importance of mental health in the healthcare profession.
By taking these steps, the DLBHF can effectively translate personal tragedy into action, creating a lasting legacy for Dr. Lorna Breen and improving the lives of countless healthcare professionals.
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Case Description
In 2020, Jennifer and Corey Feist started the Dr. Lorna Breen Heroes' Fund in memory of Jennifer's sister. As the head of the emergency department at a Manhattan hospital, Lorna Breen had treated patients at hospitals overwhelmed by the COVID-19 pandemic, contracted the disease herself, and then tragically taken her own life. The Feists hoped the fund would bring new attention to the desperate need for improved support for health care workers' mental well-being. Now in late summer, it is garnering significant, and increasing, support. The Feists plan to turn the fund into a foundation, but they face decisions about how to accept donations, follow up with donors, and avoid duplicating the efforts of other organizations. Their challenge is to crystallize a long-term mission while maintaining the current fundraising momentum stemming from the media attention surrounding Breen's death. Through this case, students will grapple with difficult issues, including mental health challenges, burnout among health care providers, and suicide. Students also will learn about the challenges of starting a nonprofit and its lifecycle. Finally, they will be able to put practice into action and flesh out the mission for a nonprofit.
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