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Harvard Case - Just Arrived: Integrating Refugees in Sweden

"Just Arrived: Integrating Refugees in Sweden" Harvard business case study is written by Brian Trelstad, Emilie Billaud, Mette Fuglsang Hjortshoej. It deals with the challenges in the field of Social Enterprise. The case study is 22 page(s) long and it was first published on : Aug 20, 2020

At Fern Fort University, we recommend a comprehensive approach to integrating refugees in Sweden, focusing on social entrepreneurship, impact investing, and strategic partnerships between the government, NGOs, and the private sector. This approach aims to create a sustainable and inclusive ecosystem that empowers refugees, fosters economic growth, and strengthens Swedish society.

2. Background

This case study explores the challenges and opportunities of integrating refugees in Sweden. The Swedish government has a strong commitment to welcoming refugees, but integrating them into society poses significant challenges, including language barriers, cultural differences, and access to education, employment, and housing.

The main protagonists are:

  • The Swedish government: Responsible for providing support and services to refugees, including language training, housing, and job placement.
  • Non-profit organizations (NGOs): Play a crucial role in providing assistance and support to refugees, focusing on areas like education, healthcare, and social integration.
  • Private sector companies: Offer potential employment opportunities and contribute to economic integration.
  • Refugees themselves: The individuals seeking a new life in Sweden, bringing diverse skills and experiences, and contributing to the country's cultural richness.

3. Analysis of the Case Study

This case study can be analyzed through the lens of social entrepreneurship, which focuses on creating sustainable solutions to social problems. The integration of refugees presents a significant social challenge, and social entrepreneurship can play a vital role in developing innovative solutions.

Key considerations:

  • Triple bottom line: The integration of refugees needs to consider the social, environmental, and economic impacts of any initiatives.
  • Impact investing: Investing in social enterprises and initiatives that promote refugee integration can generate both social and financial returns.
  • Hybrid organizations: Combining the strengths of NGOs, for-profit businesses, and government institutions can create more effective and sustainable solutions.
  • Social innovation: Encouraging innovation and creativity can lead to new approaches to refugee integration, such as developing tailored language learning programs, creating job training opportunities, and fostering entrepreneurship.
  • Sustainable business models: Designing business models that are both profitable and socially responsible can create long-term solutions for refugee integration.

4. Recommendations

1. Establish a Social Enterprise Ecosystem:

  • Government: Provide financial incentives and tax breaks for social enterprises focused on refugee integration. Establish a dedicated fund for impact investing in refugee-led businesses.
  • NGOs: Collaborate with social enterprises to develop and implement innovative programs. Focus on building capacity within refugee communities to lead social enterprises.
  • Private sector: Partner with NGOs and social enterprises to create job training programs, mentorship opportunities, and employment pathways for refugees.
  • Refugees: Provide access to entrepreneurship training, business development support, and microfinance to encourage self-employment and economic empowerment.

2. Promote Impact Investing:

  • Government: Develop policies and regulations that facilitate impact investing in refugee-focused social enterprises.
  • NGOs: Connect impact investors with promising social enterprises working on refugee integration.
  • Private sector: Establish impact investing funds specifically focused on refugee integration.
  • Refugees: Provide access to resources and training on impact investing to enable them to invest in their own communities.

3. Foster Strategic Partnerships:

  • Government: Facilitate cross-sector partnerships between NGOs, private companies, and refugee communities.
  • NGOs: Build strong relationships with private sector companies to create employment opportunities and access to resources.
  • Private sector: Develop corporate social responsibility (CSR) initiatives that directly benefit refugees.
  • Refugees: Encourage networking and collaboration among refugee communities to build social capital and support each other's endeavors.

4. Develop a Comprehensive Integration Strategy:

  • Government: Develop a national strategy for refugee integration that includes clear goals, timelines, and performance metrics.
  • NGOs: Provide localized support and services tailored to the specific needs of refugee communities.
  • Private sector: Develop targeted recruitment and training programs to attract and integrate refugees into the workforce.
  • Refugees: Empower refugees to participate in the design and implementation of integration programs.

5. Basis of Recommendations

These recommendations are based on the following principles:

  • Core competencies and consistency with mission: Leveraging the strengths of each stakeholder (government, NGOs, private sector, and refugees) to create a cohesive and effective approach to refugee integration.
  • External customers and internal clients: Addressing the needs of both refugees and the wider Swedish society, ensuring a harmonious and inclusive integration process.
  • Competitors: Learning from best practices in other countries that have successfully integrated refugees.
  • Attractiveness - quantitative measures: Focusing on impact investing and sustainable business models to ensure long-term financial viability and social impact.
  • Explicitly stated assumptions: Recognizing the importance of cultural sensitivity, language proficiency, and access to education and employment opportunities for successful integration.

6. Conclusion

By embracing social entrepreneurship, impact investing, and strategic partnerships, Sweden can create a more sustainable and inclusive ecosystem for integrating refugees. This approach will not only benefit refugees but also strengthen the Swedish economy, society, and culture.

7. Discussion

Alternatives not selected:

  • Traditional government-led programs: While these programs are essential, they may not be as effective or sustainable as social entrepreneurship-driven solutions.
  • Purely philanthropic approaches: While philanthropy can play a role, impact investing offers a more sustainable and scalable approach to addressing the challenges of refugee integration.

Risks and key assumptions:

  • Lack of funding: Securing sufficient funding for social enterprises and impact investments is crucial.
  • Cultural barriers: Overcoming cultural differences and fostering understanding between refugees and the host community is essential.
  • Lack of skills and experience: Providing refugees with access to training, mentorship, and employment opportunities is vital for their economic integration.

8. Next Steps

  • Establish a national task force: Bring together key stakeholders to develop a comprehensive integration strategy.
  • Pilot social enterprise programs: Test innovative solutions in specific communities to demonstrate their effectiveness.
  • Promote impact investing: Launch awareness campaigns and provide resources to potential investors.
  • Develop a monitoring and evaluation framework: Track the progress of integration initiatives and adjust strategies as needed.

By taking these steps, Sweden can create a more welcoming and inclusive society for refugees, while also fostering economic growth and social innovation.

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Case Description

Just Arrived is an online platform that matches newly-arrived immigrants in Sweden with employment opportunities. As one of several for-profit and non-profit start-ups in Europe that is looking to address the refugee crisis, the case enables a comparative analysis of a few of the core choices that a social enterprise has to make when developing a solution to a problem of this scale and scope. Used as an introductory case for a course on social enterprise and systems change, it touches on the background and experience of the founders, and their product development process. It shifts to explore which business model (for-profit or non-profit) and organizational structure might be most effective in addressing the problem, and how to evaluate the effectiveness of their efforts. And finally, it looks at how these organizations are working to change the system in the long-term, with a combination of direct service to refugees and employers, as well as the indirect influence of the media and through national or European policy changes.

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