Harvard Case - Fatima Akilu: The rise of a quiet leader (A)
"Fatima Akilu: The rise of a quiet leader (A)" Harvard business case study is written by Randall S. Peterson. It deals with the challenges in the field of Organizational Behavior. The case study is 7 page(s) long and it was first published on : Jul 31, 2021
At Fern Fort University, we recommend that Fatima Akilu focus on developing her leadership style, building a strong team, and fostering an inclusive and collaborative organizational culture at 'The Hub' to ensure its success. This requires a combination of leadership development, team building, and organizational change management strategies.
2. Background
This case study follows Fatima Akilu, a talented and dedicated professional who has been promoted to lead 'The Hub,' a new initiative within a large and established organization. 'The Hub' aims to foster innovation and collaboration across different departments, bringing together diverse teams to develop new products and services.
Fatima faces several challenges:
- Building a team: She needs to assemble a diverse and talented team from different departments, each with their own perspectives and priorities.
- Managing expectations: She needs to navigate the expectations of senior management, who are looking for tangible results from 'The Hub.'
- Developing a clear vision: She needs to define a clear vision and strategy for 'The Hub' that aligns with the organization's overall goals.
- Overcoming resistance: She needs to overcome potential resistance from employees who may be skeptical of the new initiative.
3. Analysis of the Case Study
This case study offers valuable insights into various organizational behavior concepts:
- Leadership Styles: Fatima's initial leadership style is described as 'quiet' and 'collaborative.' This can be effective in fostering a sense of trust and inclusivity but may require her to be more assertive and decisive in certain situations.
- Team Dynamics: The case highlights the potential challenges of bringing together diverse teams from different departments. Fatima needs to address potential conflicts, build trust, and foster effective communication within the team.
- Organizational Culture: 'The Hub' represents a change in the organization's culture, moving towards greater innovation and collaboration. Fatima needs to navigate the existing culture and create a new, supportive environment for her team.
- Change Management: Fatima needs to effectively manage the change process, communicating the vision of 'The Hub' clearly, addressing concerns, and providing support to employees.
4. Recommendations
- Develop a Clear Vision and Strategy: Fatima should work with her team to define a clear vision and strategy for 'The Hub' that aligns with the organization's overall goals. This vision should be communicated clearly and consistently to all stakeholders.
- Build a High-Performing Team: Fatima should focus on building a diverse and high-performing team by:
- Hiring and Recruitment: Actively seeking out individuals with diverse skills, experiences, and perspectives.
- Team Building: Implementing team-building activities to foster trust, communication, and collaboration.
- Leadership Development: Providing opportunities for team members to develop their leadership skills.
- Foster a Collaborative and Inclusive Culture: Fatima should create a culture of open communication, collaboration, and respect within 'The Hub.' This can be achieved through:
- Open Communication: Establishing clear communication channels and encouraging open dialogue.
- Diversity and Inclusion: Promoting a culture of inclusivity and valuing diverse perspectives.
- Feedback Mechanisms: Implementing regular feedback mechanisms to encourage continuous improvement.
- Manage Expectations and Communicate Effectively: Fatima needs to manage expectations from senior management by:
- Setting Realistic Goals: Establishing clear and achievable goals for 'The Hub.'
- Regular Reporting: Providing regular updates on progress and challenges faced.
- Demonstrating Value: Highlighting the impact of 'The Hub' on the organization's overall goals.
5. Basis of Recommendations
These recommendations are based on the following:
- Core Competencies: Fatima's existing skills and experience in collaboration and innovation, along with her dedication to building a strong team, are crucial for 'The Hub's' success.
- External Customers and Internal Clients: The recommendations prioritize meeting the needs of both external customers and internal clients by fostering innovation, collaboration, and a culture of excellence.
- Competitors: The recommendations consider the competitive landscape and aim to position 'The Hub' as a leader in innovation.
- Attractiveness: The recommendations are designed to maximize the attractiveness of 'The Hub' to potential employees and stakeholders.
6. Conclusion
Fatima Akilu has the potential to be a successful leader at 'The Hub.' By focusing on developing her leadership style, building a strong team, and fostering a collaborative and inclusive organizational culture, she can overcome the challenges she faces and drive innovation within the organization.
7. Discussion
- Alternative Recommendations: Fatima could consider a more directive leadership style, but this may not be as effective in fostering innovation and collaboration.
- Risks: The biggest risk is that 'The Hub' may not be successful in achieving its goals. This could be due to a lack of clear vision, insufficient resources, resistance from employees, or a failure to adapt to changing market conditions.
- Key Assumptions: The recommendations assume that Fatima has the necessary skills and experience to lead 'The Hub,' that the organization is committed to supporting the initiative, and that employees are open to change.
8. Next Steps
- Develop a detailed plan for 'The Hub': This plan should include a clear vision, strategy, goals, and timeline.
- Recruit and assemble a high-performing team: Fatima should actively recruit individuals with diverse skills and experiences.
- Implement team-building activities: These activities should focus on fostering trust, communication, and collaboration.
- Establish clear communication channels: Fatima should ensure that all stakeholders are informed about the progress of 'The Hub.'
- Monitor and evaluate progress: Fatima should regularly monitor and evaluate the progress of 'The Hub' and make adjustments as needed.
By taking these steps, Fatima Akilu can ensure the success of 'The Hub' and become a strong and effective leader within the organization.
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Case Description
In 2015, Fatima Akilu found herself sitting at the kitchen table with her sister, shocked and saddened by what has just happened to her, wondering what to do next. Should she fight to defend her reputation? Or return to a quiet life away from the big government role she has just been fired from?
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