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Harvard Case - Taking a Therapeutic Approach to Juvenile Offenders: The "Missouri Model"

"Taking a Therapeutic Approach to Juvenile Offenders: The "Missouri Model"" Harvard business case study is written by Patricia Garcia-Rios, Esther Scott, Julie Boatright Wilson. It deals with the challenges in the field of Human Resource Management. The case study is 20 page(s) long and it was first published on : May 14, 2009

At Fern Fort University, we recommend a comprehensive approach to evaluating and implementing the 'Missouri Model' for juvenile offender rehabilitation. This approach involves a multi-faceted analysis of the model's effectiveness, feasibility, and ethical implications within the context of the existing juvenile justice system. We will leverage a combination of strategic frameworks, data analysis, and stakeholder engagement to ensure a successful and sustainable implementation.

2. Background

The case study focuses on the 'Missouri Model,' a therapeutic approach to juvenile offender rehabilitation that emphasizes individual treatment plans, family involvement, and community reintegration. The model has been implemented in Missouri and has shown promising results in reducing recidivism rates. However, the case study also highlights concerns regarding the model's cost-effectiveness, potential for bias, and the challenges of scaling it up to a national level.

The main protagonists in the case study are:

  • The Missouri Department of Youth Services (DYS): The agency responsible for implementing the 'Missouri Model' and overseeing the rehabilitation of juvenile offenders.
  • The Missouri Juvenile Justice Association (MJJA): A non-profit organization advocating for the rights of juvenile offenders and promoting effective rehabilitation programs.
  • The Missouri taxpayers: Concerned about the cost of the 'Missouri Model' and the potential impact on their tax dollars.

3. Analysis of the Case Study

We will analyze the 'Missouri Model' through the lens of several frameworks:

Strategic Framework:

  • SWOT Analysis: Identifying the strengths, weaknesses, opportunities, and threats associated with the 'Missouri Model.'
  • Porter's Five Forces: Analyzing the competitive landscape of the juvenile justice system and the potential impact of the 'Missouri Model.'
  • Value Chain Analysis: Examining the key activities involved in implementing the 'Missouri Model' and identifying areas for improvement.

Financial Framework:

  • Cost-Benefit Analysis: Assessing the financial costs and benefits of implementing the 'Missouri Model' and comparing it to alternative approaches.
  • Return on Investment (ROI): Calculating the return on investment for the 'Missouri Model' based on factors such as reduced recidivism rates and improved societal outcomes.

Social Impact Framework:

  • Social Impact Assessment: Evaluating the potential social impact of the 'Missouri Model' on juvenile offenders, their families, and the broader community.
  • Ethical Considerations: Examining the ethical implications of the 'Missouri Model,' including potential biases and the right to due process.

4. Recommendations

Phase 1: Evaluation and Feasibility Study

  1. Conduct a comprehensive evaluation of the 'Missouri Model' in Missouri: This evaluation should include a review of existing data on recidivism rates, cost-effectiveness, and stakeholder satisfaction.
  2. Assess the feasibility of implementing the 'Missouri Model' in other states: This assessment should consider factors such as the availability of resources, the existing juvenile justice system, and the political climate.
  3. Develop a pilot program in a select number of states: This pilot program will allow for a controlled evaluation of the 'Missouri Model' in a new context and provide valuable insights for future implementation.

Phase 2: Implementation and Adaptation

  1. Develop a comprehensive implementation plan: This plan should include clear goals, timelines, and resource allocation.
  2. Train staff and stakeholders on the 'Missouri Model': This training should cover the theoretical underpinnings of the model, best practices for implementation, and strategies for addressing challenges.
  3. Adapt the 'Missouri Model' to the specific needs of each state: This adaptation should consider factors such as cultural differences, local resources, and the existing juvenile justice system.

Phase 3: Monitoring and Evaluation

  1. Establish a robust monitoring and evaluation system: This system should track key performance indicators, such as recidivism rates, cost-effectiveness, and stakeholder satisfaction.
  2. Conduct regular reviews of the 'Missouri Model' and make adjustments as needed: This ongoing evaluation will ensure that the model remains effective and responsive to changing needs.

5. Basis of Recommendations

Our recommendations are based on the following considerations:

  • Core competencies and consistency with mission: The 'Missouri Model' aligns with the core competencies of juvenile justice systems, which is to rehabilitate offenders and promote public safety.
  • External customers and internal clients: The 'Missouri Model' benefits external customers, such as taxpayers and victims of crime, by reducing recidivism rates and improving public safety. It also benefits internal clients, such as juvenile offenders and their families, by providing them with the necessary support and resources for successful reintegration.
  • Competitors: The 'Missouri Model' is a unique approach to juvenile offender rehabilitation, and it has the potential to outperform other models in terms of effectiveness and cost-effectiveness.
  • Attractiveness: The 'Missouri Model' is attractive because it offers a promising solution to the problem of juvenile recidivism. It has the potential to reduce costs, improve public safety, and promote social justice.

6. Conclusion

The 'Missouri Model' holds significant potential for improving the effectiveness and efficiency of juvenile offender rehabilitation. By implementing a comprehensive approach that involves careful evaluation, strategic implementation, and ongoing monitoring, we can maximize the model's benefits and ensure its long-term sustainability.

7. Discussion

Alternatives:

  • Traditional incarceration: This approach focuses on punishment and deterrence, but it has been shown to be ineffective in reducing recidivism rates.
  • Community-based programs: These programs offer a range of services, but they may not be as comprehensive or intensive as the 'Missouri Model.'

Risks:

  • Cost: The 'Missouri Model' can be expensive to implement, and it may not be feasible for all states.
  • Bias: The 'Missouri Model' could be susceptible to biases, particularly if it is not implemented with sensitivity to cultural differences.
  • Resistance: There may be resistance to the 'Missouri Model' from stakeholders who are comfortable with the status quo.

Key Assumptions:

  • The 'Missouri Model' is effective in reducing recidivism rates.
  • The 'Missouri Model' can be adapted to different contexts.
  • Stakeholders are willing to support the implementation of the 'Missouri Model.'

8. Next Steps

Timeline:

  • Year 1: Conduct evaluation and feasibility study, develop pilot program.
  • Year 2: Implement pilot program, train staff and stakeholders.
  • Year 3: Expand implementation to additional states, establish monitoring and evaluation system.

Key Milestones:

  • Completion of the evaluation and feasibility study.
  • Successful implementation of the pilot program.
  • Development of a comprehensive implementation plan.
  • Training of staff and stakeholders.
  • Establishment of a robust monitoring and evaluation system.

Conclusion:

By taking a comprehensive and strategic approach to evaluating and implementing the 'Missouri Model,' we can create a more effective and humane juvenile justice system that promotes rehabilitation, reduces recidivism, and improves public safety.

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Case Description

In the early 1970s, the Missouri Division of Youth Services (DYS) took its first steps toward radically changing the way it dealt with youthful offenders remanded to its custody. For years, like most states, it had incarcerated juveniles convicted of felony or misdemeanor offenses in large quasi-penal facilities called "training schools." Instead, DYS began establishing smaller "cottage-style" residential programs that emphasized rehabilitation over punishment and applied a therapeutic approach to its troubled young charges. Over the next three decades, DYS expanded this approach to encompass its entire juvenile offender population. By the mid-2000s, the "Missouri model," as it became known, was perhaps the most admired-and, many considered, most effective-juvenile corrections system in the US. This case describes the Missouri model-including the population it serves, the educational and therapeutic programs it offers, and the frontline staff of "youth specialists" it employs to work closely with young offenders. The case also provides an overview of Missouri's impressively low recidivism figures and a brief discussion of the complexities of comparing such figures among states. It concludes with a discussion of the challenges the Missouri DYS has faced in sustaining its highly regarded, but demanding, approach over many years. The case can be used in classes on child welfare policy and criminal justice. HKS Case Number 1904.0

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