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Harvard Case - Financial Inclusion at Omidyar Network

"Financial Inclusion at Omidyar Network" Harvard business case study is written by Vikram Gandhi, Caitlin Lindsay Reimers Brumme, James Barnett. It deals with the challenges in the field of Finance. The case study is 21 page(s) long and it was first published on : Jan 21, 2018

At Fern Fort University, we recommend that Omidyar Network (ON) refine its investment strategy to focus on a more targeted approach within the financial inclusion space. This strategy should prioritize investments in fintech startups with a strong track record of positive social impact, particularly in emerging markets. ON should leverage its expertise in financial markets, investment management, and technology and analytics to identify and support these high-potential ventures. This will allow ON to maximize its impact on financial inclusion while achieving a more sustainable and profitable financial return.

2. Background

Omidyar Network (ON) is a philanthropic investment firm founded by eBay founder Pierre Omidyar. ON aims to promote social good through investments in various fields, including financial inclusion. The case study focuses on ON's challenges in achieving a balance between social impact and financial returns in its financial inclusion investments.

The main protagonists are:

  • Matt Bannick: President of ON, grappling with the challenges of balancing social impact and financial returns.
  • The ON Investment Team: Responsible for identifying and evaluating potential investment opportunities.
  • The ON Impact Team: Responsible for measuring and evaluating the social impact of ON's investments.

3. Analysis of the Case Study

ON's investment strategy in financial inclusion faces several challenges:

  • Lack of a clear investment thesis: ON's investment approach is broad, spanning various sectors and stages of development. This makes it difficult to identify and track the most impactful investments.
  • Limited focus on emerging markets: While ON invests in emerging markets, its focus is not as targeted as it could be. Emerging markets offer significant potential for financial inclusion, but require a more nuanced approach.
  • Challenges in measuring social impact: Measuring the social impact of financial inclusion investments is complex and requires robust data collection and analysis.
  • Competition from other investors: ON faces competition from other investors, both philanthropic and for-profit, vying for the same opportunities.

To address these challenges, ON should adopt a strategic framework based on the following principles:

  • Target specific market segments: Focus on specific segments within the financial inclusion space, such as microfinance, mobile money, or digital credit.
  • Prioritize emerging markets: Focus on emerging markets where the need for financial inclusion is greatest and the potential for impact is highest.
  • Invest in high-growth, impact-driven startups: Identify and invest in startups with a clear social impact mission and a proven track record of growth.
  • Develop a robust impact measurement framework: Establish clear metrics to track and measure the social impact of investments.
  • Leverage partnerships: Collaborate with other organizations, governments, and NGOs to amplify impact and leverage expertise.

4. Recommendations

  1. Refine Investment Thesis: ON should develop a more focused investment thesis within the financial inclusion space. This thesis should identify specific market segments, geographic regions, and types of businesses that align with ON's mission.
  2. Prioritize Emerging Markets: ON should prioritize investments in emerging markets, particularly in regions with high levels of financial exclusion and strong potential for growth.
  3. Focus on Fintech Startups: ON should focus on investing in fintech startups that are developing innovative solutions to address financial inclusion challenges. These startups should demonstrate a clear social impact mission and a strong track record of growth.
  4. Develop a Robust Impact Measurement Framework: ON should develop a robust impact measurement framework to track and measure the social impact of its investments. This framework should include clear metrics, data collection methods, and reporting mechanisms.
  5. Leverage Partnerships: ON should leverage partnerships with other organizations, including governments, NGOs, and for-profit companies, to amplify its impact and leverage expertise.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core competencies and consistency with mission: ON's core competencies lie in investment management, technology and analytics, and social impact measurement. These recommendations align with ON's mission to promote social good through investments.
  • External customers and internal clients: ON's external customers are the beneficiaries of its investments, while its internal clients are the investment team and the impact team. These recommendations address the needs of both groups by ensuring that investments are both impactful and financially sustainable.
  • Competitors: ON faces competition from other investors, both philanthropic and for-profit. These recommendations provide ON with a competitive advantage by focusing on a niche market with high potential for impact.
  • Attractiveness ' quantitative measures if applicable (e.g., NPV, ROI, break-even, payback): Investing in high-growth fintech startups with a clear social impact mission has the potential to generate high returns on investment (ROI) while also delivering significant social impact.
  • Assumptions: These recommendations assume that ON can identify and invest in high-potential fintech startups with a strong track record of social impact. They also assume that ON can develop a robust impact measurement framework to track and measure the social impact of its investments.

6. Conclusion

By refining its investment strategy and focusing on a more targeted approach within the financial inclusion space, ON can maximize its impact on financial inclusion while achieving a more sustainable and profitable financial return. This strategy will allow ON to leverage its expertise in financial markets, investment management, and technology and analytics to identify and support high-potential ventures in emerging markets.

7. Discussion

Other alternatives not selected include:

  • Continuing with the current broad investment approach: This approach would likely result in continued challenges in identifying and tracking the most impactful investments.
  • Focusing solely on social impact: This approach would likely lead to lower financial returns and limit the potential for scaling impact.

Risks associated with the recommended strategy include:

  • Difficulty in identifying high-potential fintech startups: Finding startups with a strong track record of social impact and a clear path to growth can be challenging.
  • Challenges in measuring social impact: Developing and implementing a robust impact measurement framework can be complex and resource-intensive.
  • Competition from other investors: ON faces competition from other investors, both philanthropic and for-profit, vying for the same opportunities.

Key assumptions of the recommended strategy include:

  • Availability of high-potential fintech startups: There are enough high-potential fintech startups with a strong track record of social impact and a clear path to growth.
  • Ability to develop a robust impact measurement framework: ON can develop and implement a robust impact measurement framework to track and measure the social impact of its investments.
  • Ability to leverage partnerships: ON can successfully leverage partnerships with other organizations to amplify its impact and leverage expertise.

8. Next Steps

To implement the recommended strategy, ON should take the following steps:

  • Develop a detailed investment thesis: Define the specific market segments, geographic regions, and types of businesses that ON will target.
  • Establish a dedicated team: Create a dedicated team to focus on identifying and evaluating potential investments in fintech startups.
  • Develop a robust impact measurement framework: Define clear metrics, data collection methods, and reporting mechanisms to track and measure the social impact of investments.
  • Build strategic partnerships: Identify and develop partnerships with other organizations, including governments, NGOs, and for-profit companies, to leverage expertise and amplify impact.

By taking these steps, ON can position itself as a leading investor in financial inclusion, maximizing its impact while achieving a more sustainable and profitable financial return.

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Case Description

A team of investors at Omidyar Network explore two different investment possibilities in the budding financial inclusion space, using their investment framework to consider capital alternatives available for both investments, each of which carries highly divergent financial and impact potential.

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