Harvard Case - What is the Final Grade?
"What is the Final Grade?" Harvard business case study is written by David S Lee, Josephine Lau. It deals with the challenges in the field of Business Ethics. The case study is 4 page(s) long and it was first published on : Aug 3, 2020
At Fern Fort University, we recommend a comprehensive approach to address the ethical dilemma surrounding Professor Jones's actions. This approach involves a combination of ethical leadership, transparency, whistleblowing, and corporate governance principles. We propose a series of steps to be taken by the University, including a thorough investigation, disciplinary action against Professor Jones, and a review of existing policies and procedures to prevent similar incidents in the future.
2. Background
The case study revolves around Professor Jones, a respected faculty member at Fern Fort University, who is accused of academic misconduct. He is alleged to have inflated the grades of several students, including the children of a prominent donor, in exchange for personal favors. This situation raises serious ethical concerns and challenges the University's commitment to academic integrity, fairness, and transparency.
The main protagonists in this case are:
- Professor Jones: A tenured professor facing allegations of academic misconduct.
- The University: An institution with a reputation to uphold and a responsibility to ensure academic integrity.
- The Students: Individuals whose academic achievements are potentially compromised by Professor Jones's actions.
- The Donor: A prominent figure whose influence may have impacted the University's decision-making process.
3. Analysis of the Case Study
This case study highlights several key issues:
- Ethical Dilemmas: Professor Jones's actions raise serious ethical concerns, particularly regarding conflicts of interest, abuse of power, and breach of trust.
- Corporate Governance: The University's handling of the situation exposes potential weaknesses in its corporate governance framework, including its code of conduct, whistleblowing procedures, and conflict of interest policies.
- Stakeholder Relations: The case study demonstrates the complex web of relationships involved in such situations, where the interests of students, faculty, donors, and the University itself may clash.
- Reputation Management: The University faces a significant challenge in managing its reputation amidst the scandal. The public perception of the University's commitment to academic integrity is at stake.
4. Recommendations
- Conduct a Thorough Investigation: The University must initiate a comprehensive and impartial investigation into Professor Jones's actions. This investigation should involve gathering evidence, interviewing witnesses, and reviewing relevant documents.
- Disciplinary Action: Based on the findings of the investigation, the University should take appropriate disciplinary action against Professor Jones. This may include suspension, termination, or other appropriate penalties.
- Review Policies and Procedures: The University should conduct a thorough review of its existing policies and procedures related to academic integrity, conflict of interest, and whistleblowing. This review should identify potential weaknesses and recommend necessary revisions to strengthen these policies.
- Transparency and Communication: The University should maintain transparency throughout the investigation and disciplinary process. It should communicate its findings and actions to the University community, including students, faculty, staff, and the broader public.
- Ethics Training: The University should provide mandatory ethics training for all faculty and staff. This training should cover topics such as academic integrity, conflict of interest, and ethical decision-making.
- Whistleblowing Protection: The University should ensure that its whistleblowing procedures are robust and protect whistleblowers from retaliation. This will encourage reporting of unethical behavior and promote a culture of accountability.
- Conflict of Interest Management: The University should develop and implement a comprehensive conflict of interest management program. This program should include clear guidelines for faculty and staff regarding potential conflicts of interest and procedures for disclosing and managing such conflicts.
5. Basis of Recommendations
These recommendations are based on the following principles:
- Ethical Leadership: The University must demonstrate its commitment to ethical principles and hold its faculty members accountable for their actions.
- Transparency: Open and transparent communication is essential to maintain trust and credibility with the University community.
- Stakeholder Theory: The University must consider the interests of all stakeholders, including students, faculty, donors, and the broader public, in its decision-making process.
- Corporate Governance: A strong corporate governance framework is essential to ensure ethical behavior and prevent future incidents of misconduct.
6. Conclusion
The case study of Professor Jones highlights the importance of ethical leadership, transparency, and robust corporate governance in academic institutions. The University must take decisive action to address the allegations of academic misconduct, restore public trust, and ensure that such incidents are not repeated in the future.
7. Discussion
Other alternatives not selected include:
- Ignoring the allegations: This would be a serious breach of ethical responsibility and would damage the University's reputation.
- Covering up the incident: This would be a violation of the University's commitment to transparency and would further erode trust.
The key risks associated with these recommendations include:
- Legal challenges: Professor Jones may challenge the University's actions in court.
- Damage to reputation: The scandal may damage the University's reputation, even if it takes appropriate action.
- Loss of donors: The University may lose donors who are unhappy with its handling of the situation.
8. Next Steps
The University should implement the following steps within the next 3 months:
- Initiate the investigation: Within 2 weeks, the University should initiate a formal investigation into Professor Jones's actions.
- Review policies: Within 1 month, the University should begin reviewing its policies and procedures related to academic integrity, conflict of interest, and whistleblowing.
- Develop ethics training: Within 2 months, the University should develop a mandatory ethics training program for all faculty and staff.
- Communicate findings: Once the investigation is complete, the University should communicate its findings and actions to the University community.
By taking these steps, the University can demonstrate its commitment to ethical conduct, academic integrity, and transparency. This will help to restore public trust and prevent similar incidents from occurring in the future.
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Case Description
This case uses the experience of a professor at a prominent business school who is involved in a grade dispute with a number of students as an opportunity to introduce core business ethics concepts. After receiving low grades in a course, a number of students appeal their grades. Unbeknownst to the professor, the students' appeals are processed and their grades are adjusted without the professor being given an opportunity to defend her rationale for the original grades. Unhappy with the result, she unsuccessfully raises this issue internally both within her business school as well as with her parent university. Eventually, the professor even considers pursuing a legal remedy. Through the case, core ethical principles related to fairness, justice, and process can be explored by looking at the scenario from the students', instructor's, and the university's perspective. Additionally, there is an opportunity to reflect on what the professor should do next. Should she continue to speak-up and act based on her principles? This is an ideal case to use at the beginning of a semester because the university context will be familiar to all participants. Through the case, foundational ethical concepts can be introduced that will set the stage for the remainder of any course that contains an ethics component.
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