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Harvard Case - Private 5G Networks

"Private 5G Networks" Harvard business case study is written by Andy Wu, Maggie Yang. It deals with the challenges in the field of Strategy. The case study is 10 page(s) long and it was first published on : Jan 3, 2024

At Fern Fort University, we recommend that companies seriously consider the adoption of private 5G networks to gain a competitive edge, enhance operational efficiency, and unlock new business opportunities. This recommendation is based on a thorough analysis of the current market landscape, the potential benefits of private 5G, and the challenges associated with its implementation.

2. Background

This case study examines the emerging market for private 5G networks and explores the potential benefits and challenges for businesses considering their adoption. The case focuses on the perspective of a hypothetical company, 'Acme Manufacturing,' which is considering deploying a private 5G network to enhance its manufacturing operations and gain a competitive advantage.

The main protagonists of the case study are:

  • Acme Manufacturing: A hypothetical company facing challenges in its manufacturing processes, seeking to improve efficiency and productivity.
  • Telecommunications companies: Providers of 5G infrastructure and services, offering private network solutions.
  • Technology vendors: Suppliers of equipment, software, and services for private 5G network deployment.

3. Analysis of the Case Study

To analyze the case, we will employ several frameworks:

  • Porter's Five Forces: This framework helps assess the competitive landscape and identify potential threats and opportunities within the private 5G market.
    • Threat of new entrants: The barrier to entry for deploying private 5G networks is relatively high due to the complexity of the technology and the need for specialized expertise. However, the market is attracting new entrants, including cloud providers and technology companies.
    • Bargaining power of buyers: Businesses adopting private 5G networks have a moderate bargaining power, as they can choose from multiple vendors and negotiate favorable terms.
    • Bargaining power of suppliers: Telecommunications companies and technology vendors have a moderate bargaining power, as they offer specialized services and equipment.
    • Threat of substitute products: While other technologies like Wi-Fi 6 and LTE can provide connectivity, they lack the speed, low latency, and security features of private 5G.
    • Competitive rivalry: The private 5G market is currently characterized by intense competition among telecommunications companies and technology vendors, driving innovation and price reductions.
  • SWOT Analysis: This framework helps identify Acme Manufacturing's internal strengths and weaknesses, as well as external opportunities and threats.
    • Strengths: Acme Manufacturing's existing infrastructure and expertise in manufacturing can be leveraged for private 5G deployment.
    • Weaknesses: Acme Manufacturing may lack the necessary expertise and resources to manage a private 5G network.
    • Opportunities: Private 5G can enhance manufacturing processes, improve efficiency, and unlock new business opportunities.
    • Threats: The cost of deploying and maintaining a private 5G network can be significant, and the technology is still evolving.
  • Value Chain Analysis: This framework helps identify the key activities within Acme Manufacturing's operations that can be enhanced by private 5G.
    • Inbound logistics: Private 5G can improve the efficiency of material handling and inventory management.
    • Operations: Private 5G can enable real-time data collection and analysis, leading to improved process optimization and automation.
    • Outbound logistics: Private 5G can facilitate faster and more efficient delivery of finished goods.
    • Marketing and sales: Private 5G can enable new marketing and sales channels, such as augmented reality and virtual reality experiences.
    • Customer service: Private 5G can improve customer service by enabling faster response times and more personalized interactions.

4. Recommendations

  • Develop a clear business case for private 5G deployment: Acme Manufacturing should conduct a thorough cost-benefit analysis to justify the investment in private 5G. This analysis should consider the potential benefits, including increased efficiency, productivity, and revenue, as well as the associated costs, such as infrastructure, equipment, and maintenance.
  • Partner with a trusted telecommunications provider: Acme Manufacturing should select a telecommunications provider with experience in deploying private 5G networks. This partner should be able to provide end-to-end solutions, including network design, installation, and ongoing support.
  • Adopt a phased approach to deployment: Acme Manufacturing should start with a pilot project to test the feasibility of private 5G in a specific area of its operations. This approach will allow the company to learn from its experience and refine its strategy before deploying the technology on a larger scale.
  • Invest in training and development: Acme Manufacturing should invest in training its employees on the use and management of private 5G networks. This will ensure that the company has the necessary expertise to operate and maintain the network effectively.
  • Develop a robust cybersecurity strategy: Private 5G networks are vulnerable to cyberattacks, so Acme Manufacturing must implement robust cybersecurity measures to protect its data and systems. This includes implementing strong authentication, encryption, and intrusion detection systems.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core competencies and consistency with mission: Private 5G aligns with Acme Manufacturing's mission to improve efficiency and productivity. The technology can enhance existing core competencies and create new opportunities for innovation.
  • External customers and internal clients: Private 5G can improve customer satisfaction by enabling faster delivery times and more personalized services. It can also enhance the work experience for internal clients by providing them with access to real-time data and improved communication tools.
  • Competitors: Adopting private 5G can give Acme Manufacturing a competitive advantage by enabling it to operate more efficiently and innovate more quickly.
  • Attractiveness ' quantitative measures: The potential benefits of private 5G, such as increased efficiency, productivity, and revenue, can be quantified through financial analysis.
  • Assumptions: The recommendations are based on the assumption that private 5G technology will continue to evolve and become more affordable and accessible.

6. Conclusion

Private 5G networks present a significant opportunity for businesses like Acme Manufacturing to gain a competitive advantage, enhance operational efficiency, and unlock new business opportunities. By carefully considering the potential benefits and challenges, and implementing a strategic approach to deployment, Acme Manufacturing can leverage private 5G to achieve its strategic goals.

7. Discussion

  • Alternative options: Acme Manufacturing could consider other technologies, such as Wi-Fi 6 or LTE, as alternatives to private 5G. However, these technologies lack the speed, low latency, and security features of private 5G.
  • Risks: The risks associated with private 5G deployment include the high cost of infrastructure and equipment, the complexity of managing the network, and the potential for cyberattacks.
  • Key assumptions: The recommendations are based on the assumption that private 5G technology will continue to evolve and become more affordable and accessible.

8. Next Steps

  • Phase 1: Conduct a pilot project to test the feasibility of private 5G in a specific area of operations. (3 months)
  • Phase 2: Develop a comprehensive business case for private 5G deployment. (6 months)
  • Phase 3: Select a telecommunications provider and develop a detailed deployment plan. (9 months)
  • Phase 4: Implement the private 5G network and train employees on its use and management. (12 months)

By following these steps, Acme Manufacturing can successfully deploy a private 5G network and realize its potential benefits.

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Case Description

In the late 2010's, 5G emerged as a new standard in communication technology. 5G was designed to enable ultra-reliable low-latency communications (URLLC), massive machine-type communication (MMTC), and enhanced mobile broadband (EMBB) (see Exhibit 1 for a detailed explanation), all while reducing power consumption by 90%. Whereas previous generations of mobile standards such as 2G, 3G, and 4G were deployed by mobile network operators (MNOs) such as AT&T and Verizon and provided broad coverage, the emergence of 5G technology saw the emergence of organizations building their own private 5G networks to provide coverage for a specific building or area.

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