Harvard Case - Making a Statement: Mayor Libby Schaaf and the Sanctuary City of Oakland, CA
"Making a Statement: Mayor Libby Schaaf and the Sanctuary City of Oakland, CA" Harvard business case study is written by Gaylen Moore, Christopher Robichaud, Jorrit de Jong, Anna Burgess. It deals with the challenges in the field of Strategy. The case study is 12 page(s) long and it was first published on : Jul 16, 2019
At Fern Fort University, we recommend that Mayor Libby Schaaf and the City of Oakland adopt a multi-pronged strategy to address the complex issue of immigration and its impact on the city. This strategy should focus on building a sustainable competitive advantage by leveraging Oakland's core competencies in social justice, community engagement, and economic development.
2. Background
This case study explores the complex situation facing Mayor Libby Schaaf and the City of Oakland, CA, as they grapple with the designation of 'sanctuary city' and its ramifications. The city's commitment to protecting undocumented immigrants has led to both praise and criticism, raising tensions with the federal government and exposing the city to potential legal and financial risks.
The main protagonists are Mayor Schaaf, who faces the challenge of balancing the city's commitment to its immigrant population with the need to maintain a strong relationship with the federal government, and the diverse community of Oakland, which includes both staunch supporters and vocal opponents of the sanctuary city policy.
3. Analysis of the Case Study
SWOT Analysis:
- Strengths: Strong community activism and support for immigrant rights, diverse and vibrant economy, established social services infrastructure.
- Weaknesses: Potential legal and financial risks associated with sanctuary city status, potential for increased crime and instability, limited resources to address the needs of undocumented immigrants.
- Opportunities: Strengthen partnerships with non-profit organizations and community groups, attract new businesses and investment, develop innovative solutions to address immigration issues.
- Threats: Federal government crackdowns on sanctuary cities, potential for economic sanctions, negative public perception.
Porter's Five Forces:
- Threat of New Entrants: Low, due to the high cost of establishing a new city and the existing infrastructure in Oakland.
- Bargaining Power of Buyers: Moderate, as residents have limited choices for housing and services.
- Bargaining Power of Suppliers: Moderate, as Oakland relies on various suppliers for goods and services.
- Threat of Substitutes: Low, as Oakland offers unique cultural and economic opportunities.
- Rivalry Among Existing Competitors: Moderate, as Oakland competes with other Bay Area cities for residents, businesses, and investment.
Value Chain Analysis:
- Inbound Logistics: Oakland's port and transportation infrastructure play a crucial role in the city's economy.
- Operations: The city manages various public services, including education, healthcare, and public safety.
- Outbound Logistics: The city facilitates the movement of goods and services to residents and businesses.
- Marketing and Sales: The city promotes Oakland as a desirable place to live, work, and visit.
- Service: The city provides various services to residents, businesses, and visitors.
Business Model Innovation:
- Value Proposition: Oakland offers a welcoming and inclusive environment for immigrants, promoting social justice and economic opportunity.
- Customer Segments: Undocumented immigrants, businesses, residents, and visitors.
- Channels: Community outreach, social media, and partnerships with non-profit organizations.
- Customer Relationships: Building trust and fostering strong relationships with diverse communities.
- Revenue Streams: Taxes, fees, and grants.
- Key Resources: Human capital, social services infrastructure, and community partnerships.
- Key Activities: Providing essential services, promoting economic development, and advocating for immigrant rights.
- Key Partnerships: Non-profit organizations, businesses, and other government agencies.
- Cost Structure: Salaries, benefits, infrastructure maintenance, and program costs.
4. Recommendations
1. Enhance Community Engagement:
- Objective: Build trust and foster a sense of belonging among all residents, regardless of immigration status.
- Action: Organize community forums, workshops, and town hall meetings to address concerns, gather feedback, and promote dialogue.
- Timeline: Implement within 6 months.
2. Strengthen Partnerships:
- Objective: Leverage the expertise and resources of non-profit organizations, businesses, and other government agencies.
- Action: Establish formal partnerships with organizations focused on immigration services, legal aid, and economic development.
- Timeline: Implement within 12 months.
3. Develop Innovative Solutions:
- Objective: Address the unique challenges faced by undocumented immigrants and their families.
- Action: Explore innovative solutions, such as micro-loans, job training programs, and legal assistance initiatives.
- Timeline: Implement within 24 months.
4. Advocate for Federal Policy Reform:
- Objective: Influence federal immigration policy to create a more humane and just system.
- Action: Engage with elected officials, advocate for comprehensive immigration reform, and support organizations working on immigration policy change.
- Timeline: Ongoing effort.
5. Promote Oakland's Competitive Advantage:
- Objective: Highlight Oakland's strengths as a welcoming and inclusive city, attracting new businesses and investment.
- Action: Develop a comprehensive marketing campaign showcasing Oakland's diverse culture, strong economy, and commitment to social justice.
- Timeline: Implement within 18 months.
5. Basis of Recommendations
These recommendations are based on a thorough analysis of the city's strengths, weaknesses, opportunities, and threats, as well as the needs and concerns of its diverse population. The recommendations are consistent with Oakland's mission to promote social justice, economic opportunity, and a welcoming environment for all. They also consider the city's core competencies in community engagement, social services, and economic development.
The recommendations are attractive from a financial perspective, as they aim to attract new businesses and investment, while also mitigating potential legal and financial risks associated with sanctuary city status. The assumptions underlying these recommendations include the continued commitment of the city to its immigrant population, the willingness of community members to engage in dialogue and collaboration, and the availability of resources to support the implementation of these initiatives.
6. Conclusion
By adopting a multi-pronged strategy that focuses on community engagement, partnerships, innovation, advocacy, and competitive advantage, Mayor Schaaf and the City of Oakland can navigate the challenges of immigration and build a more sustainable and equitable future for all residents.
7. Discussion
Other alternatives not selected include:
- Abandoning sanctuary city status: This option would likely appease the federal government but would alienate a significant portion of the city's population and damage its reputation as a welcoming city.
- Defiance of federal law: This option could lead to legal challenges and economic sanctions, further straining the city's resources.
The key risks associated with the recommended strategy include:
- Lack of funding: The implementation of these initiatives requires significant financial resources.
- Political opposition: The city may face opposition from conservative groups and federal officials.
- Community resistance: Some community members may resist the changes implemented.
8. Next Steps
Timeline:
- Month 1-3: Conduct community outreach and gather feedback on proposed initiatives.
- Month 4-6: Establish partnerships with key stakeholders and develop a detailed implementation plan.
- Month 7-12: Launch pilot programs and monitor their effectiveness.
- Month 13-24: Expand successful programs and advocate for policy changes at the federal level.
Key Milestones:
- Develop a comprehensive strategic plan: This plan should outline the goals, objectives, and implementation strategies for each initiative.
- Secure funding: The city should identify and secure funding sources to support the implementation of the recommendations.
- Build a strong coalition: The city should build a coalition of supporters, including community organizations, businesses, and elected officials.
- Monitor progress and adapt: The city should regularly monitor the progress of the initiatives and make adjustments as needed.
By taking these steps, Mayor Schaaf and the City of Oakland can build a more inclusive and sustainable future for all residents, while also navigating the complex challenges of immigration in the 21st century.
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Case Description
In February 2018, Oakland Mayor Libby Schaaf learned through unofficial sources that Immigration and Customs Enforcement (ICE) was planning to arrest a large number of undocumented immigrants in her City. Oakland had been a "sanctuary city" since 1986, and more than one in ten residents were undocumented. Schaaf believed that the ICE action was the Trump administration's political retaliation against California's sanctuary cities. She feared that law-abiding immigrants in her community-who she saw as scapegoats for a broken federal immigration system-would be swept up in the raid and subject to deportation. Faced with very little time and potentially significant legal implications, Schaaf had to decide whether and how to alert the community to a threat she took to be highly credible. The case is designed to help mayors, city leaders, other public executives, and students of public leadership and public policy think through moral leadership challenges and questions about the bases and boundaries of authority, discretion, and legitimate action on controversial topics with highly sensitive moral dimensions.
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