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Harvard Case - Cycles Devinci: Develop an Asia-Pacific Internationalization Strategy?

"Cycles Devinci: Develop an Asia-Pacific Internationalization Strategy?" Harvard business case study is written by Yves Plourde, Yan-Raphael Aspirot. It deals with the challenges in the field of Strategy. The case study is 16 page(s) long and it was first published on : Oct 25, 2019

At Fern Fort University, we recommend Devinci Cycles pursue a phased internationalization strategy focused on the Asia-Pacific region, prioritizing market development in key countries like Japan, South Korea, and Australia. This strategy leverages Devinci's core competencies in innovation, product development, and manufacturing processes to create a sustainable competitive advantage in the region.

2. Background

Devinci Cycles, a Canadian bicycle manufacturer known for its high-quality, innovative mountain bikes, is facing stagnant growth in its North American market. Seeking to expand its reach and capitalize on the global cycling boom, Devinci is considering entering the Asia-Pacific region. The case study focuses on the challenges and opportunities of this potential expansion, highlighting the need for a well-defined internationalization strategy.

3. Analysis of the Case Study

To analyze Devinci's situation, we utilize a combination of frameworks:

A. Porter's Five Forces:

  • Threat of New Entrants: Relatively low, due to the high capital investment required for bicycle manufacturing and the established brand recognition of existing players.
  • Bargaining Power of Buyers: Moderate, as consumers have a wide range of choices, but Devinci's focus on high-quality, niche products provides some differentiation.
  • Bargaining Power of Suppliers: Moderate, as Devinci relies on a network of suppliers for components and materials, but the company can leverage its volume to negotiate favorable terms.
  • Threat of Substitutes: Moderate, as consumers have alternatives like electric bikes and other forms of transportation.
  • Competitive Rivalry: High, with established global players like Giant, Trek, and Specialized competing for market share.

B. SWOT Analysis:

Strengths:

  • Innovation: Devinci's reputation for innovative product design and technology.
  • Product Quality: High-quality, durable bicycles with a strong focus on performance.
  • Manufacturing Expertise: Well-established manufacturing processes and a dedicated team.
  • Brand Reputation: Strong brand recognition in North America, particularly among mountain bikers.

Weaknesses:

  • Limited International Presence: Lack of brand awareness and distribution networks in Asia-Pacific.
  • Potential Cultural Differences: Navigating cultural nuances in marketing and communication.
  • Supply Chain Complexity: Managing a global supply chain with potential logistical challenges.

Opportunities:

  • Growing Asian Market: Rapidly expanding middle class and increasing interest in cycling.
  • Emerging E-commerce: Potential for online sales and direct-to-consumer models.
  • Government Support: Some Asian countries offer incentives for sustainable transportation.

Threats:

  • Competition from Local Brands: Strong local brands with established distribution networks.
  • Economic Volatility: Potential for economic downturns impacting consumer spending.
  • Currency Fluctuations: Fluctuating exchange rates impacting profitability.

C. Value Chain Analysis:

Devinci's value chain includes:

  • Inbound Logistics: Sourcing components and materials from various suppliers.
  • Operations: Manufacturing bicycles with a focus on quality and efficiency.
  • Outbound Logistics: Distributing finished products to retailers and consumers.
  • Marketing & Sales: Promoting the brand and products through various channels.
  • Customer Service: Providing support and after-sales service.

D. Business Model Innovation:

Devinci can explore business model innovation to adapt to the Asia-Pacific market, such as:

  • Direct-to-Consumer Model: Selling products online and through dedicated showrooms.
  • Strategic Alliances: Partnering with local distributors and retailers to expand reach.
  • Subscription Services: Offering bike maintenance and repair services on a subscription basis.

4. Recommendations

Phase 1: Market Entry and Expansion (2-3 years)

  • Target Markets: Focus on Japan, South Korea, and Australia, based on their strong cycling culture, growing middle class, and favorable market conditions.
  • Market Research & Segmentation: Conduct thorough market research to identify specific consumer segments and tailor marketing strategies accordingly.
  • Strategic Partnerships: Establish partnerships with local distributors, retailers, and cycling communities to build brand awareness and access distribution channels.
  • E-commerce Platform: Develop a user-friendly e-commerce platform with localized language and payment options.
  • Limited Product Launch: Initially offer a select range of high-performance mountain bikes to cater to specific consumer needs and build a strong reputation.

Phase 2: Growth and Expansion (3-5 years)

  • Product Diversification: Expand product offerings to include road bikes, gravel bikes, and other popular categories.
  • Local Manufacturing: Consider establishing a manufacturing facility in the region to reduce transportation costs and improve responsiveness.
  • Brand Building: Invest in marketing campaigns tailored to local preferences and cultural nuances.
  • Customer Engagement: Develop community initiatives and events to build relationships with local cycling enthusiasts.

Phase 3: Sustainability and Innovation (5+ years)

  • Environmental Sustainability: Implement sustainable practices throughout the value chain, from sourcing materials to manufacturing and distribution.
  • Technology Integration: Explore the use of AI and machine learning to optimize manufacturing processes and improve customer service.
  • Digital Transformation: Leverage digital marketing and social media to reach a wider audience.

5. Basis of Recommendations

These recommendations are based on:

  1. Core Competencies and Consistency with Mission: Leveraging Devinci's strengths in innovation, product development, and manufacturing processes to create a sustainable competitive advantage in the Asia-Pacific region.
  2. External Customers and Internal Clients: Meeting the needs of discerning Asian cyclists while creating opportunities for growth and development within the company.
  3. Competitors: Differentiating Devinci's products and brand through innovation, quality, and customer service, while staying competitive in a dynamic market.
  4. Attractiveness: The Asia-Pacific region offers significant growth potential with a large and growing market for bicycles.

6. Conclusion

By adopting a phased internationalization strategy focused on market development and leveraging its core competencies, Devinci Cycles can successfully enter the Asia-Pacific region and achieve sustainable growth. This strategy will require careful planning, strategic partnerships, and a commitment to adapting to the unique challenges and opportunities of the region.

7. Discussion

Alternatives:

  • Joint Venture: Partnering with a local company to share resources and expertise.
  • Acquisition: Acquiring an existing bicycle brand in the region to gain immediate market access.

Risks:

  • Cultural Differences: Misunderstanding local customs and preferences.
  • Competition: Facing strong competition from established local brands.
  • Economic Volatility: Fluctuations in the Asian economy impacting consumer spending.

Key Assumptions:

  • The Asia-Pacific cycling market will continue to grow.
  • Devinci can successfully adapt its products and marketing to local preferences.
  • Strategic partnerships will be successful in providing access to distribution channels.

8. Next Steps

  • Conduct in-depth market research: Identify target markets and consumer segments.
  • Develop a detailed business plan: Outline financial projections, marketing strategies, and operational plans.
  • Seek funding: Secure resources to support the internationalization strategy.
  • Establish partnerships: Form strategic alliances with local distributors and retailers.
  • Launch pilot operations: Begin operations in a select few markets to test the strategy and gather feedback.

By taking these steps, Devinci Cycles can confidently embark on its journey to become a leading player in the Asia-Pacific cycling market.

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Case Description

In 2018, Cycles Devinci, a bike manufacturer in Saguenay, Quebec, set itself the ambitious objective of 20% annual growth for the next three years. Simon Brodeur, global brand manager for enduro and downhill bikes, suggested the company expand into Asia Pacific. Intrigued, marketing manager Alain Pedneault asked him to draw up a proposal for selling 1,000 bikes in that region by 2021. Brodeur thus found himself compelled to formulate a proposal for the management team. Providing a stimulating organizational context and actual data, the case puts students in a real-life situation where they must screen markets based on both quantitative (estimated demand, per capita income, demography, tariffs, etc.) and qualitative criteria (political and cultural challenges and international agreements). The case analysis addresses a wide range of strategic dimensions, including business models, competitive advantage, and international marketing. It highlights the challenges faced by a company trying to raise awareness of its brand overseas and by marketing and brand managers at a company with ambitious objectives but limited resources.

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