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Harvard Case - Howard Fischer, Eric Jacobsen, and Gratitude Railroad's Impact Investing

"Howard Fischer, Eric Jacobsen, and Gratitude Railroad's Impact Investing" Harvard business case study is written by Rosabeth Moss Kanter, Dan Lennox Choate. It deals with the challenges in the field of Social Enterprise. The case study is 15 page(s) long and it was first published on : Nov 10, 2015

At Fern Fort University, we recommend Gratitude Railroad pursue a hybrid organizational structure, leveraging the strengths of both for-profit and non-profit models to maximize their social impact and financial sustainability. This approach will allow them to attract diverse stakeholders, including impact investors, philanthropic organizations, and government agencies, while maintaining their commitment to social good.

2. Background

This case study focuses on Gratitude Railroad, a social enterprise founded by Howard Fischer and Eric Jacobsen, aiming to address poverty and economic inequality in developing countries through sustainable agriculture and microfinance initiatives. The organization faces the challenge of balancing its social mission with financial sustainability, a common dilemma for many social enterprises.

The main protagonists are:

  • Howard Fischer: A passionate social entrepreneur with a strong belief in the power of sustainable agriculture to alleviate poverty.
  • Eric Jacobsen: A seasoned business professional with expertise in finance and strategic planning, bringing a pragmatic approach to the venture.

3. Analysis of the Case Study

Strategic Framework: We will analyze the case through the lens of Social Enterprise Strategy, focusing on the following key elements:

  • Mission and Vision: Gratitude Railroad's mission is to empower communities through sustainable agriculture and microfinance, aligning with the broader goals of poverty alleviation and economic development.
  • Social Impact: The organization's impact is measured through various metrics, including increased income for farmers, improved access to financial services, and enhanced environmental sustainability.
  • Financial Sustainability: The organization faces the challenge of generating enough revenue to cover its operational costs and expand its reach.
  • Governance and Structure: The case study highlights the need for a clear governance structure that balances social impact with financial considerations.

Key Issues:

  • Balancing Social Impact and Financial Sustainability: Gratitude Railroad needs to find a model that effectively balances its social mission with financial viability to achieve long-term sustainability.
  • Scaling Operations: The organization needs to develop a strategy for scaling its operations to reach a larger number of beneficiaries while maintaining quality and impact.
  • Stakeholder Engagement: Gratitude Railroad needs to effectively engage with various stakeholders, including farmers, investors, government agencies, and communities, to ensure buy-in and support.

4. Recommendations

  1. Adopt a Hybrid Organizational Structure: Gratitude Railroad should consider incorporating as a Benefit Corporation or a similar structure that allows for both social and financial goals. This hybrid model will attract impact investors seeking both financial return and social impact, while maintaining the organization's commitment to its mission.

  2. Develop a Sustainable Business Model: Gratitude Railroad should focus on developing a sustainable business model that generates revenue through various streams, such as:

    • Selling agricultural products: Develop a value chain for high-quality, sustainable agricultural products, targeting both local and international markets.
    • Microfinance services: Offer microfinance loans and financial literacy programs to farmers and small businesses, generating interest income.
    • Impact-based partnerships: Collaborate with corporations and foundations on projects that align with their CSR initiatives, generating funding and resources.
  3. Implement a Robust Social Impact Measurement Framework: Gratitude Railroad should establish a comprehensive Social Impact Measurement Framework to track and evaluate the effectiveness of its programs. This framework should include quantifiable metrics for key impact areas like income generation, access to finance, and environmental sustainability.

  4. Develop a Strategic Growth Plan: Gratitude Railroad should develop a strategic growth plan that outlines its expansion strategy. This plan should include:

    • Market segmentation: Identify target communities and markets based on their needs and potential for impact.
    • Partnerships: Form strategic alliances with other organizations, including NGOs, government agencies, and private sector companies, to leverage their expertise and resources.
    • Technology adoption: Explore the use of technology to improve efficiency, expand reach, and enhance impact measurement.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core Competencies and Consistency with Mission: The hybrid organizational structure and sustainable business model align with Gratitude Railroad's mission to create both social and financial value.
  2. External Customers and Internal Clients: The recommendations cater to the needs of both farmers and investors, ensuring a balance between social impact and financial sustainability.
  3. Competitors: The recommendations position Gratitude Railroad as a leader in the social enterprise space by leveraging its unique approach to sustainable agriculture and microfinance.
  4. Attractiveness: The hybrid structure and sustainable business model will attract impact investors seeking both financial returns and social impact, increasing the organization's financial resources.

6. Conclusion

By adopting a hybrid organizational structure, developing a sustainable business model, and implementing a robust social impact measurement framework, Gratitude Railroad can achieve long-term sustainability while maximizing its social impact. This approach will allow the organization to effectively address poverty and economic inequality in developing countries while attracting diverse stakeholders and creating a positive social and environmental impact.

7. Discussion

Alternatives:

  • Purely non-profit model: This approach would rely solely on grants and donations, potentially limiting the organization's growth and financial stability.
  • Purely for-profit model: This approach would focus solely on generating profits, potentially compromising the organization's social mission.

Risks and Key Assumptions:

  • Market demand for sustainable products: The success of the sustainable agriculture business model depends on the demand for high-quality, sustainable products in both local and international markets.
  • Financial stability of microfinance operations: The success of the microfinance program depends on the ability to manage loan defaults and ensure the financial sustainability of the program.
  • Government regulations and policies: The organization's operations may be affected by changes in government regulations and policies related to agriculture, finance, and social enterprises.

8. Next Steps

  1. Conduct feasibility studies: Assess the viability of the proposed business model and impact measurement framework.
  2. Develop a detailed strategic plan: Outline the organization's growth strategy, including market segmentation, partnerships, and technology adoption.
  3. Secure funding: Raise capital from impact investors, philanthropic organizations, and government agencies to support the organization's growth and expansion.
  4. Implement the hybrid organizational structure: Formalize the organization's structure as a Benefit Corporation or a similar legal entity.
  5. Monitor and evaluate impact: Continuously track and evaluate the organization's social impact through the implemented measurement framework.

By taking these steps, Gratitude Railroad can effectively navigate the challenges of balancing social impact with financial sustainability, achieving its mission to empower communities and create a positive impact on the world.

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Case Description

In 2013, Howard Fischer (hedge fund founder) and Eric Jacobsen (serial entrepreneur and private equity investor) established Gratitude Railroad as a community of impact investors in nine different "tracks." Each track represented a different concept for using capitalism to impact a social or environmental problem. The founders hoped to prove that impact investing could earn market rate returns or better, while achieving a positive social and environmental impact. After over a year of progress, they had to determine the best path forward for their community and how to prioritize between the tracks in order to maximize their impact.

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