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Harvard Case - Hassan Shahrasebi: The Golden Boy

"Hassan Shahrasebi: The Golden Boy" Harvard business case study is written by James G. Clawson, Amir Amiri. It deals with the challenges in the field of Human Resource Management. The case study is 7 page(s) long and it was first published on : Jun 13, 1995

At Fern Fort University, we recommend a strategic approach to talent management and leadership development for Hassan Shahrasebi, focusing on his strengths, addressing his weaknesses, and preparing him for a successful transition into a leadership role. This approach will involve a combination of targeted training, mentorship, and opportunities for practical experience, ultimately aiming to cultivate his leadership skills and foster his growth within the organization.

2. Background

Hassan Shahrasebi is a high-potential employee at a rapidly growing manufacturing company, known for his exceptional technical skills and dedication. However, he lacks experience in leadership roles and struggles with communication and delegation. The company faces challenges in retaining skilled employees and needs to develop future leaders to support its ambitious growth plans.

The main protagonists of the case study are Hassan Shahrasebi, the high-potential employee, and the company's leadership team, who are tasked with identifying and developing future leaders.

3. Analysis of the Case Study

This case study highlights the critical need for talent management and leadership development within a rapidly growing organization. Hassan's situation underscores the importance of strategic HR planning and succession planning to ensure the company has a pipeline of qualified leaders to meet its future needs.

Using the SWOT analysis framework:

Strengths:

  • Technical Expertise: Hassan possesses exceptional technical skills, a valuable asset for the company.
  • Dedication and Hard Work: His commitment to his work and willingness to go the extra mile are commendable.
  • High Potential: He demonstrates the potential to excel in leadership roles with proper development.

Weaknesses:

  • Lack of Leadership Experience: Hassan's limited experience in leadership roles hinders his ability to effectively manage teams and delegate tasks.
  • Communication and Delegation Challenges: His communication style and difficulty delegating tasks can create friction and hinder team performance.

Opportunities:

  • Leadership Development Programs: The company can implement targeted training programs to address Hassan's leadership gaps and develop his skills in communication, delegation, and team management.
  • Mentorship Program: Pairing Hassan with a seasoned leader can provide him with valuable guidance and support, accelerating his growth and development.
  • Project Management Opportunities: Assigning Hassan to projects requiring leadership and team management skills can provide him with practical experience and build his confidence.

Threats:

  • Employee Turnover: The company's high turnover rate poses a threat to its growth and ability to retain skilled employees like Hassan.
  • Competition for Talent: The competitive landscape for skilled talent requires the company to proactively invest in talent development to retain its employees and attract new talent.

4. Recommendations

To address Hassan's development needs and the company's leadership pipeline challenges, we recommend the following:

1. Targeted Training and Development:

  • Leadership Development Program: Enroll Hassan in a comprehensive leadership development program focusing on:
    • Communication Skills: Effective communication, active listening, and conflict resolution.
    • Delegation and Team Management: Building high-performing teams, delegating tasks effectively, and providing constructive feedback.
    • Strategic Thinking and Decision Making: Understanding business strategy, analyzing data, and making informed decisions.
  • Mentorship Program: Pair Hassan with a seasoned leader who can provide guidance, support, and feedback on his leadership journey.

2. Practical Experience and Opportunities:

  • Project Management Assignments: Assign Hassan to projects requiring leadership and team management skills, allowing him to apply his training and gain practical experience.
  • Cross-Functional Collaboration: Encourage Hassan to work on projects with different departments, exposing him to diverse perspectives and fostering collaboration.

3. Performance Management and Feedback:

  • Regular Performance Reviews: Conduct regular performance reviews to track Hassan's progress, provide feedback, and identify areas for improvement.
  • 360-Degree Feedback: Utilize 360-degree feedback to gather insights from peers, superiors, and subordinates, providing a comprehensive view of Hassan's leadership performance.

4. Organizational Culture and Values:

  • Foster a Culture of Learning and Development: Encourage continuous learning and development for all employees, creating a culture that values growth and improvement.
  • Promote Diversity and Inclusion: Create an inclusive environment that values diverse perspectives and encourages open communication, fostering a sense of belonging for all employees.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Consistency with Mission: The recommendations align with the company's mission to grow and innovate, ensuring a strong leadership pipeline to support its future success.
  • External Customers and Internal Clients: The recommendations aim to improve employee engagement and retention, ultimately benefiting both internal and external stakeholders.
  • Competitors: The recommendations address the competitive landscape for talent, ensuring the company remains competitive in attracting and retaining top talent.
  • Attractiveness: The recommendations are expected to yield positive returns in terms of improved employee retention, increased productivity, and enhanced leadership capacity, contributing to the company's overall success.

6. Conclusion

By implementing these recommendations, the company can effectively address Hassan's development needs, build a strong leadership pipeline, and foster a culture of continuous improvement. This approach will contribute to the company's long-term success and ensure a sustainable future.

7. Discussion

Alternatives not selected:

  • Fast-tracking Hassan to a leadership position without proper training and development: This could lead to failure and damage his confidence, potentially hindering his career growth.
  • Ignoring Hassan's development needs: This would result in missed opportunities for growth and could lead to his departure from the company.

Risks and Key Assumptions:

  • Commitment to Training and Development: The success of these recommendations relies on the company's commitment to providing adequate training and development opportunities for Hassan.
  • Mentorship Program Effectiveness: The effectiveness of the mentorship program depends on the mentor's experience and willingness to invest time and effort in guiding Hassan.
  • Hassan's Willingness to Embrace Change: Hassan's willingness to embrace feedback, learn new skills, and take on new challenges is crucial for his success.

8. Next Steps

  • Develop a detailed training and development plan for Hassan.
  • Identify and select a suitable mentor for Hassan.
  • Implement performance management and feedback mechanisms.
  • Monitor Hassan's progress and make adjustments to the plan as needed.

By taking these steps, the company can ensure that Hassan develops into a strong leader and contributes significantly to its future success.

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Case Description

This case describes an example of overworking in the non-U.S. culture of Iran. The CFO of a successful office machine supply company has overworked himself consistently for years. He finds himself at the hospital after a terrible accident caused by his falling asleep at the wheel on his way home. Company executives think they have solved the problem of Shahrasebi's obsessive work behavior in one afternoon.

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