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Harvard Case - City of London Water: Predicting Electricity Prices and Optimizing Operations

"City of London Water: Predicting Electricity Prices and Optimizing Operations" Harvard business case study is written by Ernesto Arandia, Joe Naoum-Sawaya, Kira Wembo Xue. It deals with the challenges in the field of General Management. The case study is 8 page(s) long and it was first published on : Mar 29, 2019

At Fern Fort University, we recommend that City of London Water (COLW) implement a comprehensive strategy to optimize its electricity consumption and mitigate price volatility. This strategy should encompass a multi-pronged approach, leveraging technology and analytics, operations strategy, and strategic planning to achieve long-term cost savings and enhance operational efficiency.

2. Background

City of London Water (COLW) is a water utility company responsible for supplying water to a significant portion of London. The company faces significant challenges due to the increasing volatility of electricity prices, which directly impact its operational costs. This case study focuses on COLW's efforts to predict electricity prices and optimize its operations to mitigate these financial risks.

The main protagonists of the case study are:

  • COLW Management: Responsible for making strategic decisions regarding electricity consumption and operational efficiency.
  • Energy Procurement Team: Responsible for negotiating electricity contracts and managing the company's energy portfolio.
  • Operations Team: Responsible for managing the day-to-day operations of COLW's water treatment and distribution systems.

3. Analysis of the Case Study

Strategic Analysis:

  • SWOT Analysis:
    • Strengths: COLW has a strong brand reputation, a dedicated workforce, and a robust infrastructure.
    • Weaknesses: COLW is vulnerable to electricity price fluctuations and lacks a comprehensive strategy for managing energy consumption.
    • Opportunities: COLW can leverage technology and analytics to predict electricity prices and optimize operations.
    • Threats: Rising energy costs, regulatory changes, and climate change pose significant threats to COLW's profitability.
  • Porter's Five Forces:
    • Competitive Rivalry: COLW faces competition from other water utilities and alternative water sources.
    • Threat of New Entrants: The water utility industry has high barriers to entry, reducing the threat of new entrants.
    • Threat of Substitutes: Alternative water sources, such as rainwater harvesting and desalination, pose a potential threat.
    • Bargaining Power of Buyers: Consumers have limited bargaining power in the water utility market.
    • Bargaining Power of Suppliers: Energy suppliers hold significant bargaining power due to the volatility of electricity prices.

Financial Analysis:

  • Cost Analysis: COLW's electricity costs are a significant portion of its operational expenses.
  • Risk Assessment: The volatility of electricity prices poses a significant financial risk to COLW.
  • Return on Investment (ROI): Implementing an effective energy management strategy can generate significant ROI by reducing electricity costs.

Operational Analysis:

  • Operations Strategy: COLW needs to optimize its operations to minimize electricity consumption and maximize efficiency.
  • Technology and Analytics: Advanced analytics and machine learning can be used to predict electricity prices and optimize energy usage.
  • Supply Chain Management: COLW can explore alternative energy sources and optimize its energy procurement strategy.

4. Recommendations

1. Implement a Data-Driven Energy Management System:

  • Develop a comprehensive data collection and analysis framework to track electricity consumption patterns, price fluctuations, and operational data.
  • Utilize advanced analytics and machine learning algorithms to predict electricity prices and optimize energy usage based on real-time data.
  • Invest in smart grid technologies to monitor and control energy consumption in real-time.

2. Optimize Operations for Energy Efficiency:

  • Conduct a comprehensive energy audit to identify areas for improvement in energy consumption.
  • Implement energy-saving measures such as upgrading equipment, optimizing process controls, and implementing demand-side management strategies.
  • Explore renewable energy sources such as solar and wind power to reduce reliance on the grid.

3. Develop a Strategic Energy Procurement Strategy:

  • Negotiate long-term contracts with energy suppliers to secure competitive pricing and reduce price volatility.
  • Explore alternative energy markets to diversify energy sources and mitigate price risks.
  • Implement a risk management framework to address potential disruptions in energy supply.

4. Foster a Culture of Energy Conservation:

  • Educate employees on the importance of energy conservation and provide training on best practices.
  • Implement employee incentive programs to encourage energy-saving behaviors.
  • Promote a culture of sustainability throughout the organization.

5. Leverage Technology and Analytics for Decision Making:

  • Develop a robust data analytics platform to support data-driven decision making in energy management.
  • Utilize predictive modeling and scenario planning to assess the impact of different energy strategies.
  • Continuously monitor and evaluate the effectiveness of energy management initiatives.

5. Basis of Recommendations

These recommendations are based on a thorough analysis of COLW's current situation, considering:

  • Core competencies and consistency with mission: The recommendations align with COLW's mission to provide reliable water services while minimizing environmental impact.
  • External customers and internal clients: The recommendations aim to reduce costs and improve efficiency, ultimately benefiting both customers and internal stakeholders.
  • Competitors: The recommendations aim to position COLW as a leader in energy efficiency and sustainability, enhancing its competitive advantage.
  • Attractiveness: The recommendations are expected to generate significant ROI by reducing electricity costs and improving operational efficiency.

Assumptions:

  • COLW has the necessary resources and commitment to implement the recommended changes.
  • Technology and analytics will continue to advance, providing new opportunities for energy optimization.
  • The regulatory environment will remain supportive of energy efficiency and sustainability initiatives.

6. Conclusion

By implementing a comprehensive energy management strategy, COLW can significantly reduce its electricity costs, enhance operational efficiency, and improve its environmental performance. This strategy will require a commitment to data-driven decision making, operational optimization, and a culture of energy conservation.

7. Discussion

Alternatives:

  • Doing nothing: This option would expose COLW to continued financial risks due to electricity price volatility.
  • Short-term solutions: Implementing only short-term measures, such as energy audits and minor operational improvements, would not address the root causes of COLW's energy challenges.

Risks:

  • Implementation costs: Implementing the recommendations may require significant upfront investment.
  • Technological challenges: Implementing advanced technologies may pose technical challenges.
  • Employee resistance: Some employees may resist changes to their work practices.

Key Assumptions:

  • The recommendations are based on the assumption that COLW has the necessary resources and commitment to implement the changes.
  • The recommendations are also based on the assumption that technology and analytics will continue to advance, providing new opportunities for energy optimization.

8. Next Steps

Timeline:

  • Year 1: Implement a data-driven energy management system and conduct a comprehensive energy audit.
  • Year 2: Implement energy-saving measures and explore renewable energy options.
  • Year 3: Develop a strategic energy procurement strategy and foster a culture of energy conservation.

Key Milestones:

  • Develop a detailed implementation plan with clear timelines and responsibilities.
  • Secure funding for the necessary investments.
  • Establish a dedicated team to oversee the implementation of the energy management strategy.
  • Regularly monitor and evaluate the progress of the initiative.

By taking these steps, COLW can position itself as a leader in energy efficiency and sustainability, ensuring its long-term financial stability and environmental responsibility.

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Case Description

The manager of Water Operations at the City of London wanted to reduce the cost of pumping water by optimizing energy use. Water Operations had been consistently experiencing higher operational costs, and electricity bills accounted for up to 30 per cent of its direct costs. If the manager could predict the future cost of energy, she could schedule the operation of the water pumps to benefit from periods of low energy prices, potentially saving up to 25 per cent of the energy costs. The manager obtained the hourly Ontario electricity prices from 2003 to 2015, and wanted to use that data to evaluate how accurately she could predict future electricity prices. How should she proceed?

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