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Harvard Case - WestJet Airlines Ltd.: Investment Strategy

"WestJet Airlines Ltd.: Investment Strategy" Harvard business case study is written by Larry Wynant, Ken Mark. It deals with the challenges in the field of Finance. The case study is 15 page(s) long and it was first published on : Dec 2, 2009

At Fern Fort University, we recommend WestJet Airlines Ltd. pursue a strategic investment strategy focused on growth through targeted acquisitions, expansion into new markets, and a commitment to technological innovation. This strategy will leverage WestJet's strong brand, operational efficiency, and commitment to customer service to achieve sustainable profitability and shareholder value creation.

2. Background

WestJet Airlines Ltd. is a Canadian low-cost carrier founded in 1996. The company has grown rapidly, becoming Canada's second-largest airline and a major competitor to Air Canada. WestJet's success is attributed to its focus on low costs, operational efficiency, and customer service. However, the airline faces challenges from increased competition, rising fuel prices, and economic uncertainty.

The case study focuses on WestJet's investment strategy in 2007, as the company considers its options for future growth. The main protagonists are Clive Beddoe, WestJet's founder and CEO, and the company's management team, who are tasked with developing a strategy to navigate the evolving airline industry landscape.

3. Analysis of the Case Study

Strategic Analysis:

  • Porter's Five Forces: The airline industry is characterized by intense competition, with low barriers to entry, powerful suppliers (aircraft manufacturers), and price-sensitive customers. This analysis highlights the need for WestJet to differentiate itself through operational efficiency, customer service, and strategic partnerships.
  • SWOT Analysis:
    • Strengths: Strong brand, operational efficiency, customer service focus, low-cost model, and a strong financial position.
    • Weaknesses: Limited international presence, reliance on a single aircraft type, and potential vulnerability to economic downturns.
    • Opportunities: Expanding into new markets, developing new revenue streams, and leveraging technology to enhance customer experience.
    • Threats: Increased competition, rising fuel prices, economic uncertainty, and potential regulatory changes.

Financial Analysis:

  • Financial Statement Analysis: WestJet's strong financial performance is evident in its robust revenue growth, profitability, and cash flow. The company's balance sheet highlights its low debt levels and healthy working capital position.
  • Ratio Analysis: WestJet exhibits strong profitability ratios, including high operating margins and return on equity. Its liquidity ratios indicate a healthy cash position, enabling the company to pursue strategic investments.
  • Capital Budgeting: WestJet's investment decisions should be evaluated using capital budgeting techniques, such as net present value (NPV) and internal rate of return (IRR), to ensure profitability and shareholder value creation.

4. Recommendations

  1. Targeted Acquisitions: WestJet should pursue strategic acquisitions of smaller airlines or regional carriers in key markets, expanding its network and market share. This strategy will allow WestJet to leverage its operational expertise and brand recognition to improve the acquired company's performance.
  2. International Expansion: WestJet should strategically expand its international presence, focusing on underserved markets with high growth potential. This expansion should be carefully planned, considering regulatory hurdles, competition, and the need for local expertise.
  3. Technological Innovation: WestJet should invest in technology to enhance customer experience, improve operational efficiency, and reduce costs. This includes investing in mobile applications, online booking systems, and data analytics for personalized customer service and optimized flight schedules.
  4. Strategic Partnerships: WestJet should pursue strategic partnerships with other airlines, hotels, and travel companies to offer bundled packages and enhance customer value. These partnerships can also provide access to new markets and customer segments.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core Competencies and Consistency with Mission: The recommended strategy aligns with WestJet's core competencies in operational efficiency, customer service, and low-cost operations. It also supports the company's mission of providing affordable and convenient air travel.
  2. External Customers and Internal Clients: The strategy focuses on meeting the needs of customers seeking affordable and convenient travel options, while also providing opportunities for employees to grow and develop.
  3. Competitors: The recommended strategy positions WestJet to compete effectively against larger carriers like Air Canada by leveraging its strengths in cost efficiency and customer service.
  4. Attractiveness: The recommended strategy is expected to generate positive returns on investment, as evidenced by the company's strong financial performance and growth potential in targeted markets.

Assumptions:

  • The global economy will continue to grow, supporting air travel demand.
  • Fuel prices will remain relatively stable, allowing WestJet to manage its costs effectively.
  • Regulatory changes will not significantly hinder WestJet's expansion plans.

6. Conclusion

By pursuing a strategic investment strategy focused on targeted acquisitions, international expansion, and technological innovation, WestJet can achieve sustainable profitability and shareholder value creation. This strategy will leverage the company's strengths, address its weaknesses, and capitalize on emerging opportunities in the airline industry.

7. Discussion

Alternative Strategies:

  • Organic Growth: WestJet could focus on organic growth by expanding its existing network and fleet. However, this strategy may be slower and less efficient than acquisitions, and it may not be enough to compete with larger carriers.
  • Joint Ventures: WestJet could pursue joint ventures with other airlines, but this approach may limit its control and flexibility.
  • Focus on Domestic Market: WestJet could focus on strengthening its position in the domestic market, but this would limit its growth potential and expose it to increased competition.

Risks and Key Assumptions:

  • Economic Downturn: A significant economic downturn could negatively impact air travel demand, reducing WestJet's profitability.
  • Competition: Increased competition from low-cost carriers and traditional airlines could erode WestJet's market share and profitability.
  • Regulatory Changes: Regulatory changes could increase operating costs or limit WestJet's expansion opportunities.

8. Next Steps

  • Develop a detailed investment plan: This plan should outline specific acquisition targets, international expansion strategies, and technology investments.
  • Secure financing: WestJet should secure financing to fund its investment strategy, potentially through debt financing, equity financing, or a combination of both.
  • Implement the strategy: WestJet should implement its investment strategy in a phased approach, starting with smaller acquisitions and international expansion into select markets.
  • Monitor progress and adjust as needed: WestJet should continuously monitor the progress of its investment strategy and make adjustments as needed to address changing market conditions and competitive dynamics.

By following these recommendations and carefully managing its investments, WestJet can position itself for continued success in the dynamic and competitive airline industry.

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Case Description

In August 2009, a portfolio manager for Resolute Funds Inc. is considering adding to his fund's holdings, WestJet Airlines, a fast-growing airline based in Calgary, Alberta. WestJet has grown rapidly from a startup to become the second largest airline in Canada. Despite its recent successes, due to the economic crisis, its share price has halved from its high in December 2007. The portfolio manager is trying to determine whether WestJet's shares are attractive. To support his analysis, the portfolio manager has asked his team to assemble comparative financial data on WestJet and its key competitors. The portfolio manager wants to know if he should buy, hold or sell WestJet's shares.

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