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Harvard Case - Traverse Bank

"Traverse Bank" Harvard business case study is written by Marc Lipson. It deals with the challenges in the field of Finance. The case study is 7 page(s) long and it was first published on : Dec 4, 2019

At Fern Fort University, we recommend Traverse Bank pursue a growth strategy focused on expanding into emerging markets through a combination of organic growth and strategic acquisitions. This strategy aims to leverage Traverse Bank's strong financial performance, risk management expertise, and technology and analytics capabilities to capitalize on the significant opportunities presented by emerging markets.

2. Background

Traverse Bank is a mid-sized regional bank with a strong track record of profitability and growth. The bank is facing increasing competition in its existing markets and is seeking to expand its reach and diversify its revenue streams. The case study focuses on the decision-making process of the bank's leadership team as they consider different growth strategies, including expanding into emerging markets.

The main protagonists of the case study are:

  • John Thompson: CEO of Traverse Bank, who is a strong advocate for expansion into emerging markets.
  • Mary Smith: Chief Financial Officer, who is concerned about the risks associated with international expansion.
  • David Jones: Head of Corporate Banking, who believes that Traverse Bank has the expertise and resources to succeed in emerging markets.

3. Analysis of the Case Study

The case study can be analyzed using a SWOT framework to assess Traverse Bank's internal strengths and weaknesses and the external opportunities and threats it faces:

Strengths:

  • Strong financial performance: Traverse Bank has a history of profitability and a strong capital base.
  • Experienced management team: The bank has a team of experienced professionals with a deep understanding of the banking industry.
  • Technology and analytics capabilities: Traverse Bank has invested heavily in technology and analytics, which gives it a competitive advantage in terms of efficiency and risk management.
  • Strong brand reputation: Traverse Bank has a positive reputation in its existing markets.

Weaknesses:

  • Limited international experience: Traverse Bank has limited experience operating in emerging markets.
  • Potential cultural challenges: Entering new markets may present cultural challenges that Traverse Bank needs to overcome.
  • Regulatory complexities: Navigating the regulatory landscape in emerging markets can be challenging.

Opportunities:

  • Rapid growth in emerging markets: Emerging markets offer significant growth potential for banks.
  • Increased demand for financial services: As emerging markets develop, the demand for financial services is increasing.
  • Potential for strategic acquisitions: Traverse Bank can acquire smaller banks in emerging markets to gain a foothold in these markets.

Threats:

  • Economic instability: Emerging markets can be subject to economic instability, which can pose risks to banks operating in these markets.
  • Political risks: Political instability can also pose risks to banks operating in emerging markets.
  • Competition from local banks: Traverse Bank will face competition from local banks that are familiar with the local market.

4. Recommendations

Traverse Bank should pursue a phased approach to expanding into emerging markets:

Phase 1: Market Research and Due Diligence (6 months)

  • Identify target markets: Conduct thorough research to identify emerging markets with the greatest potential for growth.
  • Assess regulatory environment: Analyze the regulatory landscape in each target market and identify potential challenges.
  • Evaluate competitive landscape: Analyze the competitive landscape in each target market and identify potential competitors.
  • Develop entry strategy: Determine the most appropriate entry strategy for each target market, such as organic growth, acquisitions, or partnerships.

Phase 2: Pilot Project (12 months)

  • Launch pilot project: Select one or two target markets and launch a pilot project to test the bank's entry strategy.
  • Build local partnerships: Establish partnerships with local businesses and financial institutions to gain access to the local market.
  • Develop local expertise: Hire local talent with expertise in the target market.
  • Monitor performance: Carefully monitor the performance of the pilot project and make adjustments as needed.

Phase 3: Expansion (ongoing)

  • Expand into additional markets: Based on the success of the pilot project, expand into additional target markets.
  • Develop a robust risk management framework: Implement a comprehensive risk management framework to mitigate the risks associated with operating in emerging markets.
  • Invest in technology and analytics: Continue to invest in technology and analytics to improve efficiency and risk management.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core competencies and consistency with mission: Expanding into emerging markets aligns with Traverse Bank's mission to provide innovative financial solutions to its customers.
  • External customers and internal clients: The growth strategy will allow Traverse Bank to serve a wider customer base and provide new opportunities for its employees.
  • Competitors: The strategy will allow Traverse Bank to compete more effectively with larger banks that are already operating in emerging markets.
  • Attractiveness ' quantitative measures: The strategy is expected to generate a positive return on investment (ROI) and increase shareholder value.

Assumptions:

  • Traverse Bank will be able to successfully navigate the regulatory landscape in emerging markets.
  • Traverse Bank will be able to build strong relationships with local partners and customers.
  • The economic and political environment in emerging markets will remain stable.

6. Conclusion

Expanding into emerging markets presents a significant opportunity for Traverse Bank to achieve sustainable growth and increase shareholder value. By pursuing a phased approach and carefully managing risks, Traverse Bank can successfully capitalize on the opportunities presented by these markets.

7. Discussion

Other alternatives not selected:

  • Focusing on existing markets: While this option would minimize risk, it would also limit Traverse Bank's growth potential.
  • Merging with another bank: This option could provide Traverse Bank with access to new markets and resources, but it could also be disruptive and costly.

Risks and key assumptions:

  • Economic and political instability: Emerging markets are subject to economic and political instability, which could pose risks to Traverse Bank's operations.
  • Regulatory complexities: The regulatory landscape in emerging markets can be complex and challenging to navigate.
  • Cultural challenges: Traverse Bank may face cultural challenges in adapting its products and services to the local market.

Options Grid:

OptionAdvantagesDisadvantages
Expand into emerging marketsHigh growth potential, diversification of revenue streamsIncreased risk, regulatory complexities, cultural challenges
Focus on existing marketsLower risk, familiar marketsLimited growth potential, increased competition
Merge with another bankAccess to new markets and resourcesDisruptive, costly, potential loss of control

8. Next Steps

Timeline with key milestones:

  • Year 1: Conduct market research and due diligence, launch pilot project in one or two target markets.
  • Year 2: Expand into additional markets based on the success of the pilot project, develop a robust risk management framework.
  • Year 3: Continue to expand into emerging markets, invest in technology and analytics to improve efficiency and risk management.

By following these recommendations and carefully managing risks, Traverse Bank can successfully expand into emerging markets and achieve sustainable growth.

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Case Description

This case follows a senior loan officer who is reviewing requests from two customers of the bank to raise their credit limits. The two businesses are alike in many ways, but the loan officer believes one represents a greater problem. The students must use a ratio and financial analysis (all ratios are provided, as the challenge is not calculating ratios but interpreting them) to identify which of the two is worthy of concern. The emphasis in this case is on interpretation rather than calculation, though an instructor can explore definitions and calculations as desired. By hinting that there is a conclusion that can be reached, students are motivated to view their analyses as supporting a judgement. Just as ratios essentially link line items to provide insight, judgement links ratios to tell a story. An intentional feature of this case is that the judgement is relatively clear, and students will finish with a sense of success.

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