Harvard Case - Communities In Schools (Atlanta): Innovating a College Program
"Communities In Schools (Atlanta): Innovating a College Program" Harvard business case study is written by V. Kasturi Rangan, Lynda M. Applegate, Alexis Lefort. It deals with the challenges in the field of Entrepreneurship. The case study is 24 page(s) long and it was first published on : Jun 16, 2023
At Fern Fort University, we recommend Communities In Schools (CIS) Atlanta implement a comprehensive strategy to expand its college program, focusing on building a sustainable financial model, strengthening partnerships, and leveraging technology to enhance program effectiveness.
2. Background
Communities In Schools (CIS) Atlanta is a non-profit organization dedicated to supporting at-risk students in achieving academic success and graduating from high school. The organization has a successful track record of providing mentorship, wraparound services, and academic support. CIS Atlanta is now seeking to expand its college program to provide similar support to students transitioning to college. The case study highlights the challenges CIS faces in funding this expansion, including limited resources, a need for more data-driven decision making, and the need to navigate complex partnerships with colleges and universities.
The main protagonists of the case study are:
- CIS Atlanta leadership: They are committed to expanding the college program but face resource constraints and need to develop a sustainable financial model.
- Partner colleges and universities: They are interested in collaborating with CIS to support student success, but have their own priorities and limited resources.
- At-risk students: They are the primary beneficiaries of the program and require tailored support to navigate the transition to college.
3. Analysis of the Case Study
This case study can be analyzed through the lens of a strategic framework that considers the following key aspects:
- Mission and Vision: CIS Atlanta?s mission is to ensure that all students, regardless of their circumstances, have the opportunity to succeed in school and life. The college program aligns with this mission by providing support to students transitioning to college.
- External Environment: The case study highlights the need to consider the external environment, including the competitive landscape of non-profit organizations, the funding landscape, and the evolving needs of at-risk students.
- Internal Resources: CIS Atlanta needs to assess its internal resources, including its staff, budget, and existing programs, to determine the feasibility of expanding the college program.
- Strategic Options: The case study presents several strategic options for CIS Atlanta, including expanding its existing program, developing new partnerships, and leveraging technology to enhance program effectiveness.
Financial Analysis:
- Capital Budgeting: CIS Atlanta needs to conduct a thorough capital budgeting analysis to determine the financial viability of expanding the college program. This analysis should consider the costs associated with program expansion, including staff salaries, program materials, and technology.
- Return on Investment (ROI): CIS Atlanta needs to measure the ROI of its college program to demonstrate its value to potential funders. This can be done by tracking student outcomes, such as college enrollment, retention, and graduation rates.
- Financial Forecasting: CIS Atlanta needs to develop a financial forecast to project its future financial needs and identify potential sources of funding. This forecast should consider factors such as student enrollment, program costs, and potential donor contributions.
Risk Assessment:
- Financial Risk: CIS Atlanta faces financial risk related to funding gaps, program costs, and the potential for reduced donor contributions.
- Operational Risk: CIS Atlanta faces operational risk related to program implementation, staff turnover, and the ability to effectively manage partnerships.
- Reputational Risk: CIS Atlanta faces reputational risk if the college program does not meet its goals or if there are negative outcomes for students.
4. Recommendations
1. Develop a Sustainable Financial Model:
- Diversify Funding Sources: CIS Atlanta should explore a variety of funding sources beyond traditional grants and donations. This could include corporate sponsorships, foundation grants, and government funding.
- Implement Fee-for-Service Model: Consider offering fee-based services to colleges and universities for providing support to their students. This could include academic tutoring, career counseling, and mentorship programs.
- Explore Social Impact Bonds: Investigate the possibility of using social impact bonds to attract investors who are willing to provide funding based on the program?s outcomes.
2. Strengthen Partnerships:
- Formalize Partnerships with Colleges and Universities: CIS Atlanta should formalize partnerships with colleges and universities to ensure clear expectations, shared responsibilities, and a commitment to student success.
- Develop Joint Marketing and Outreach Initiatives: Collaborate with partner institutions to develop joint marketing and outreach initiatives to reach at-risk students and their families.
- Establish a Data-Sharing Agreement: Develop a data-sharing agreement with partner institutions to track student outcomes and measure the effectiveness of the program.
3. Leverage Technology to Enhance Program Effectiveness:
- Implement a Student Management System: Invest in a student management system to track student progress, manage program data, and facilitate communication between staff, students, and partners.
- Develop Online Learning Resources: Create online learning resources, such as tutorials, workshops, and webinars, to provide students with access to support services anytime and anywhere.
- Utilize Data Analytics: Use data analytics to identify student needs, measure program outcomes, and improve program effectiveness.
5. Basis of Recommendations
These recommendations are based on a comprehensive analysis of CIS Atlanta?s current situation, its mission, and the external environment. They address the key challenges identified in the case study, including the need for a sustainable financial model, stronger partnerships, and enhanced program effectiveness.
1. Core Competencies and Consistency with Mission: The recommendations are consistent with CIS Atlanta?s mission to ensure that all students have the opportunity to succeed in school and life. They leverage the organization?s existing strengths in providing wraparound services and mentorship to support students? transition to college.
2. External Customers and Internal Clients: The recommendations consider the needs of both external customers (colleges and universities) and internal clients (at-risk students). They aim to develop a program that is attractive to both parties and meets their respective needs.
3. Competitors: The recommendations consider the competitive landscape of non-profit organizations and aim to differentiate CIS Atlanta?s college program by offering a unique blend of services and support.
4. Attractiveness: The recommendations are based on a strong financial analysis, including capital budgeting, ROI, and financial forecasting. They aim to create a program that is financially sustainable and provides a strong return on investment.
Assumptions:
- The recommendations assume that CIS Atlanta has the capacity to implement the proposed changes, including the necessary staff, resources, and technology.
- The recommendations assume that partner colleges and universities are committed to supporting student success and are willing to collaborate with CIS Atlanta.
- The recommendations assume that at-risk students are receptive to the program and willing to participate.
6. Conclusion
By implementing these recommendations, CIS Atlanta can expand its college program, provide critical support to at-risk students, and achieve its mission of ensuring that all students have the opportunity to succeed. The organization needs to adopt a strategic approach that considers its financial sustainability, strengthens partnerships, and leverages technology to enhance program effectiveness.
7. Discussion
Alternatives:
- Focusing solely on existing resources: This approach would limit the scope of the program and potentially hinder its effectiveness.
- Partnering with only one or two colleges: This approach would limit the program?s reach and potentially create challenges in terms of sustainability and scalability.
- Ignoring technology: This approach would limit the program?s ability to track student progress, manage data, and provide personalized support.
Risks:
- Funding challenges: CIS Atlanta may face challenges in securing sufficient funding to implement the proposed changes.
- Partnership challenges: CIS Atlanta may face challenges in establishing and maintaining effective partnerships with colleges and universities.
- Student engagement: CIS Atlanta may face challenges in engaging at-risk students in the program.
Key Assumptions:
- The recommendations assume that CIS Atlanta has the capacity to implement the proposed changes, including the necessary staff, resources, and technology.
- The recommendations assume that partner colleges and universities are committed to supporting student success and are willing to collaborate with CIS Atlanta.
- The recommendations assume that at-risk students are receptive to the program and willing to participate.
8. Next Steps
- Develop a detailed implementation plan: This plan should outline the specific steps required to implement each recommendation, including timelines, responsibilities, and resources.
- Secure funding: CIS Atlanta should actively seek funding from a variety of sources to support the expansion of the college program.
- Build partnerships: CIS Atlanta should reach out to colleges and universities to establish formal partnerships and develop joint initiatives.
- Develop a data-driven approach: CIS Atlanta should implement a student management system and utilize data analytics to track student progress and measure program outcomes.
By taking these steps, CIS Atlanta can ensure the success of its college program and make a meaningful difference in the lives of at-risk students.
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Case Description
Frank Brown, CIS of Atlanta's new Black CEO, was keen to extend CIS's well-honed case management in schools program to youth in college. Founded 50 years ago by Bill Milliken, CIS, a network of 110 affiliates, had built a strong program of assisting and supporting youth in poverty schools to complete their high school education. CIS Atlanta's thrust which would be a new stretch for the network had the strong backing of the network's new national CEO, Rey Saldana, a CIS alum himself. Under Saldana, the organization had won two major grants of $133.5 million and $165 million recently, which could be put to use. The case wrestles with the question of what should the network do? What should the Atlanta affiliate do?
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