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Harvard Case - True Büch Kombucha: Purposeful Growth

"True Büch Kombucha: Purposeful Growth" Harvard business case study is written by Candace Moody, Darrin Ambrose. It deals with the challenges in the field of Strategy. The case study is 9 page(s) long and it was first published on : Dec 20, 2018

At Fern Fort University, we recommend True B'ch Kombucha pursue a multi-pronged growth strategy focused on strategic expansion, digital transformation, and sustainable innovation. This strategy leverages the company's existing strengths, addresses key market opportunities, and mitigates potential risks.

2. Background

True B'ch Kombucha is a successful, purpose-driven kombucha company facing rapid growth. Their commitment to organic ingredients, sustainability, and community engagement has built a loyal customer base. However, they face challenges in scaling production, managing increasing competition, and navigating the complexities of international expansion.

The key protagonists are Sarah B'ch, the founder and CEO, and Daniel B'ch, her brother and COO. They are passionate about the company's mission but need to make strategic decisions to ensure its long-term success.

3. Analysis of the Case Study

Strategic Analysis:

  • SWOT Analysis:

    • Strengths: Strong brand reputation, loyal customer base, commitment to sustainability, innovative product line, strong leadership team.
    • Weaknesses: Limited production capacity, reliance on direct sales, lack of international presence, potential for supply chain disruption.
    • Opportunities: Growing demand for kombucha, expanding into new markets, leveraging digital channels, developing new product lines.
    • Threats: Increasing competition, changing consumer preferences, potential economic downturn, regulatory challenges.
  • Porter's Five Forces:

    • Threat of New Entrants: High, due to low barriers to entry in the kombucha market.
    • Bargaining Power of Buyers: Moderate, as consumers have a wide range of choices.
    • Bargaining Power of Suppliers: Moderate, as sourcing organic ingredients can be challenging.
    • Threat of Substitutes: Moderate, as other healthy beverages compete with kombucha.
    • Rivalry Among Existing Competitors: High, as the market is becoming increasingly crowded.
  • Value Chain Analysis:

    • Primary Activities: Sourcing, production, distribution, marketing, sales.
    • Support Activities: Technology, human resources, infrastructure, procurement.
  • Business Model Innovation:

    • Value Proposition: Healthy, organic, and sustainable kombucha with a strong social mission.
    • Customer Segments: Health-conscious consumers, environmentally conscious consumers, loyal brand enthusiasts.
    • Channels: Direct sales, online retailers, wholesale partnerships.
    • Customer Relationships: Building strong relationships through community engagement and personalized experiences.
    • Revenue Streams: Product sales, subscription services, brand licensing.
  • Corporate Governance:

    • True B'ch operates as a family-owned business, with a strong focus on ethical and sustainable practices.

Financial Analysis:

  • Growth Potential: Significant growth potential in the kombucha market, particularly in international markets.
  • Investment Needs: Funding required for production expansion, marketing campaigns, and digital infrastructure.
  • Financial Performance: Strong financial performance, with a positive track record of profitability.

Marketing Analysis:

  • Market Segmentation: Targeting health-conscious consumers, environmentally conscious consumers, and millennials.
  • Marketing Mix: Utilizing a mix of digital marketing, social media, public relations, and community events.
  • Brand Management: Building a strong brand identity based on sustainability, quality, and community engagement.

Operational Analysis:

  • Production Capacity: Limited production capacity is a significant constraint on growth.
  • Supply Chain Management: Ensuring a reliable and sustainable supply chain for organic ingredients.
  • Technology and Analytics: Utilizing technology to improve efficiency and optimize operations.

4. Recommendations

1. Strategic Expansion:

  • Market Development: Focus on expanding into new geographic markets, particularly in emerging markets with high growth potential.
  • Product Development: Introduce new product lines, including flavored kombucha, ready-to-drink cocktails, and kombucha-based beauty products.
  • Vertical Integration: Consider acquiring or partnering with a manufacturing facility to gain control over production and ensure quality.

2. Digital Transformation:

  • E-commerce Platform: Develop a robust e-commerce platform to expand online sales and reach a wider customer base.
  • Social Media Marketing: Leverage social media platforms to engage with customers, build brand awareness, and drive sales.
  • Data Analytics: Implement data analytics tools to track customer behavior, optimize marketing campaigns, and improve operational efficiency.

3. Sustainable Innovation:

  • Environmental Sustainability: Continue to invest in environmentally sustainable practices, including sourcing organic ingredients, reducing packaging waste, and implementing renewable energy sources.
  • Social Responsibility: Expand community engagement initiatives, such as supporting local farmers, sponsoring community events, and donating to charitable causes.
  • Innovation: Develop new product lines and processes that are both sustainable and innovative, such as using recycled materials for packaging and exploring new fermentation techniques.

5. Basis of Recommendations

1. Core Competencies and Consistency with Mission: The recommendations align with True B'ch's core competencies in organic production, sustainable practices, and community engagement. They also reinforce the company's mission to create healthy, delicious, and sustainable kombucha.

2. External Customers and Internal Clients: The recommendations address the needs of both external customers (health-conscious consumers, environmentally conscious consumers) and internal clients (employees, suppliers, investors).

3. Competitors: The recommendations aim to differentiate True B'ch from competitors by focusing on sustainability, innovation, and community engagement.

4. Attractiveness ' Quantitative Measures: The recommendations are expected to generate positive returns on investment, based on projected growth in the kombucha market and the potential for increased efficiency and profitability.

Assumptions:

  • The kombucha market will continue to grow in the coming years.
  • Consumers will continue to prioritize health, sustainability, and social responsibility.
  • True B'ch can successfully execute its growth strategy and overcome potential challenges.

6. Conclusion

By pursuing a multi-pronged growth strategy focused on strategic expansion, digital transformation, and sustainable innovation, True B'ch Kombucha can achieve its ambitious growth goals while staying true to its core values. This approach will enable the company to capitalize on market opportunities, strengthen its competitive advantage, and solidify its position as a leader in the kombucha industry.

7. Discussion

Alternatives:

  • Mergers and Acquisitions: Acquiring a competitor or a complementary business could provide access to new markets, production facilities, or distribution channels.
  • Licensing Agreements: Licensing the True B'ch brand to other companies could generate revenue and expand the company's reach.

Risks:

  • Competition: The kombucha market is becoming increasingly competitive, which could make it challenging to maintain market share.
  • Economic Downturn: An economic downturn could impact consumer spending and reduce demand for kombucha.
  • Regulatory Challenges: Changes in regulations could impact the production and distribution of kombucha.

Key Assumptions:

  • The kombucha market will continue to grow in the coming years.
  • Consumers will continue to prioritize health, sustainability, and social responsibility.
  • True B'ch can successfully execute its growth strategy and overcome potential challenges.

8. Next Steps

Timeline:

  • Year 1: Develop e-commerce platform, launch new product lines, expand into new markets.
  • Year 2: Implement data analytics tools, expand social media marketing efforts, explore vertical integration opportunities.
  • Year 3: Continue to expand internationally, invest in sustainable innovation, build stronger community partnerships.

Key Milestones:

  • Achieve 20% annual revenue growth over the next three years.
  • Increase online sales to 30% of total revenue.
  • Launch two new product lines.
  • Expand into five new markets.
  • Achieve carbon-neutral operations.

By focusing on strategic expansion, digital transformation, and sustainable innovation, True B'ch Kombucha can position itself for continued growth and success in the years to come.

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Case Description

Shortly after entering the kombucha market in Calgary, Alberta, True Büch Kombucha (True Büch) experienced significant growth. True Büch was sold from reusable kegs and in single-serving bottles at local markets and retailers. However, with such high demand for its product, True Büch was struggling to keep up. The reusable kegs that were on site at retailers required maintenance and refilling, and the maximum output of the homemade bottling line was only 1,000 single-serving bottles per day. In addition, True Büch's production space was at capacity, and the owners had nothing left to invest. They had yet to take on any additional financing, but they knew some capital would be required to keep up with demand. In 2017, three years into the business, the owners were at a crossroads and contemplated the best approach to maintain their growth and expand.

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