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Harvard Case - Protecting the WTO Ministerial Conference of 1999

"Protecting the WTO Ministerial Conference of 1999" Harvard business case study is written by Herman B. Leonard, David Tannenwald, Arnold Howitt. It deals with the challenges in the field of Strategy. The case study is 22 page(s) long and it was first published on : Feb 6, 2009

At Fern Fort University, we recommend a multi-pronged approach to protect the WTO Ministerial Conference of 1999, focusing on strategic planning, risk mitigation, and public engagement. This strategy aims to ensure the successful conclusion of the conference while addressing potential disruptions and maintaining the integrity of the WTO's mission.

2. Background

The WTO Ministerial Conference of 1999 in Seattle was a pivotal event for the organization, aiming to finalize the 'Seattle Round' of trade negotiations. However, the conference faced significant challenges, including protests from anti-globalization groups, internal disagreements among member states, and a lack of consensus on key issues. This case study explores the complex dynamics and challenges faced by the WTO in managing the conference and the potential strategies for ensuring its success.

The main protagonists in this case are the WTO Secretariat, led by Director-General Mike Moore, and the various member states, each with their own interests and priorities. The case study highlights the complexities of international negotiations, where diverse perspectives and conflicting interests need to be reconciled.

3. Analysis of the Case Study

SWOT Analysis:

  • Strengths: The WTO possesses a strong foundation in international trade law, a robust dispute settlement mechanism, and a global network of member states.
  • Weaknesses: The WTO faces challenges in achieving consensus among diverse members, navigating complex trade issues, and responding effectively to public pressure.
  • Opportunities: The WTO can leverage its platform to promote free trade, address global challenges like climate change, and enhance economic development in developing countries.
  • Threats: The WTO faces threats from anti-globalization movements, protectionist policies, and the rise of regional trade agreements.

Porter's Five Forces:

  • Threat of New Entrants: The WTO is a well-established institution with significant barriers to entry for new organizations.
  • Bargaining Power of Buyers: Individual member states have significant influence on WTO decisions, but collective bargaining power is limited.
  • Bargaining Power of Suppliers: The WTO relies on the cooperation of member states, making them powerful suppliers of support and resources.
  • Threat of Substitutes: There are no direct substitutes for the WTO's role in regulating international trade. However, regional trade agreements and bilateral trade deals could potentially undermine its influence.
  • Rivalry Among Existing Competitors: The WTO faces competition from regional trade blocs and other international organizations, but its global mandate and established framework provide a competitive advantage.

Value Chain Analysis:

The WTO's value chain involves:

  1. Research and Development: Analyzing trade trends, identifying emerging issues, and developing policy recommendations.
  2. Procurement: Securing resources and funding for operations and conferences.
  3. Production: Organizing and facilitating trade negotiations, dispute settlement, and capacity building programs.
  4. Marketing and Sales: Promoting the benefits of free trade and the WTO's role in global economic development.
  5. Customer Service: Providing support to member states, resolving disputes, and addressing concerns.

Business Model Innovation:

The WTO needs to consider innovative approaches to address the challenges of globalization, including:

  • Digital Transformation: Utilizing technology to enhance communication, transparency, and accessibility of information.
  • Strategic Alliances: Collaborating with other international organizations to address shared priorities and leverage resources.
  • Public Engagement: Building trust and understanding through effective communication and outreach programs.

Corporate Governance:

The WTO's governance structure needs to be more responsive to the changing global landscape, including:

  • Transparency and Accountability: Enhancing transparency in decision-making processes and increasing accountability to member states.
  • Inclusiveness: Ensuring representation of diverse interests and perspectives in the decision-making process.
  • Adaptability: Being flexible and responsive to evolving trade challenges and global priorities.

4. Recommendations

  1. Strategic Planning and Risk Mitigation: The WTO should develop a comprehensive strategic plan to address the challenges and opportunities presented by the Seattle conference. This plan should include:
    • Scenario Planning: Developing multiple scenarios for potential outcomes of the conference, including both positive and negative scenarios.
    • Risk Assessment: Identifying potential risks, including protests, internal disagreements, and media scrutiny.
    • Contingency Planning: Developing specific strategies to address each identified risk, including security measures, communication protocols, and negotiation strategies.
  2. Public Engagement and Communication: The WTO should proactively engage with the public to build understanding and support for its role in global trade. This includes:
    • Public Information Campaigns: Launching public information campaigns to explain the benefits of free trade and the WTO's role in promoting economic development.
    • Social Media Engagement: Utilizing social media platforms to engage with stakeholders and address concerns.
    • Transparency and Accountability: Providing clear and accessible information about the WTO's activities, decision-making processes, and dispute settlement mechanisms.
  3. Negotiation Strategies: The WTO should adopt flexible and collaborative negotiation strategies to reach consensus among member states. This includes:
    • Issue-Based Negotiations: Focusing on specific issues and finding solutions that address the concerns of all parties.
    • Package Deals: Offering concessions on certain issues in exchange for agreement on others.
    • Mediation and Facilitation: Utilizing neutral third parties to facilitate dialogue and bridge differences among member states.

5. Basis of Recommendations

These recommendations are based on a comprehensive analysis of the WTO's strengths, weaknesses, opportunities, and threats, as well as the external environment. They align with the WTO's core competencies in international trade law, dispute settlement, and global governance. The recommendations also take into account the needs of external customers (member states) and internal clients (WTO staff).

The recommendations are designed to enhance the WTO's competitive advantage by improving its ability to navigate complex trade issues, build consensus among member states, and respond effectively to public pressure. They are also designed to promote the WTO's mission of fostering free trade and global economic development.

6. Conclusion

The WTO Ministerial Conference of 1999 presents a critical opportunity for the organization to reaffirm its commitment to free trade and global economic development. By adopting a proactive and strategic approach to managing the conference, the WTO can mitigate risks, build consensus, and achieve a successful outcome. This requires a commitment to strategic planning, risk mitigation, public engagement, and collaborative negotiation strategies.

7. Discussion

Alternative approaches to managing the conference could include:

  • Ignoring public concerns: This approach would risk escalating protests and undermining the legitimacy of the WTO.
  • Delaying the conference: This approach would likely prolong negotiations and increase the risk of deadlock.

The key assumptions underlying these recommendations include:

  • The WTO's member states are committed to the principles of free trade and global economic development.
  • The WTO has the capacity to effectively manage protests and address public concerns.
  • The WTO can achieve consensus among its members through collaborative negotiation strategies.

8. Next Steps

To implement these recommendations, the WTO should:

  • Develop a comprehensive strategic plan: This plan should be developed in consultation with member states and key stakeholders.
  • Establish a task force: This task force should be responsible for coordinating the implementation of the strategic plan.
  • Allocate resources: The WTO should allocate sufficient resources to support the implementation of the strategic plan.

By taking these steps, the WTO can ensure a successful and productive Ministerial Conference in Seattle, contributing to the advancement of global trade and economic development.

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Case Description

On one side, a loose network of protesters made arrangements for dramatizing their opposition to the WTO and international trade practices. At the same time, public safety officials from local, state, and federal agencies developed security plans for the public areas near the locus of the ministerial meetings. Their aim was to ensure that the talks proceeded smoothly while preserving the activists' rights to peaceful protest. Throughout the planning process, local leaders operated on the assumption that the tolerant ethos of the Pacific Northwest would prevail. This assumption proved terribly wrong, however, when, on the opening day of the talks, law enforcement officials lost control of the crowds gathered outside the meeting venue. Readers are asked to consider what lessons can be drawn from this ultimately inadequate security planning process. How might security planners have thought differently about how to prepare for the conference? What should they have anticipated in advance? How could they have developed a better awareness of protesters' activities and plans? HKS Case Number 1897.0

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