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Harvard Case - The Merger of Hewlett-Packard and Compaq (A): Strategy and Valuation

"The Merger of Hewlett-Packard and Compaq (A): Strategy and Valuation" Harvard business case study is written by Robert F. Bruner, Anna Buchanan. It deals with the challenges in the field of Strategy. The case study is 25 page(s) long and it was first published on : Sep 3, 2004

At Fern Fort University, we recommend that Hewlett-Packard (HP) proceed with the acquisition of Compaq, but with a clear and comprehensive strategy to address the challenges and capitalize on the opportunities presented by this merger. This strategy should focus on leveraging the combined strengths of both companies to achieve a sustainable competitive advantage in the evolving IT landscape.

2. Background

The case study revolves around HP's decision to acquire Compaq in 2001. HP, a leading provider of printers, computers, and imaging solutions, sought to expand its market share in the rapidly changing PC market, where Compaq was a major player. The merger aimed to create a global powerhouse in the IT industry, combining HP's strengths in printing and imaging with Compaq's expertise in PCs and servers. The main protagonists are Carly Fiorina, HP's CEO, and Michael Capellas, Compaq's CEO, who were tasked with navigating the complexities of this merger.

3. Analysis of the Case Study

To analyze this case, we can utilize several frameworks:

a) Porter's Five Forces:

  • Threat of new entrants: This industry was characterized by high barriers to entry due to significant capital investment and technological advancements.
  • Bargaining power of buyers: The PC market was highly competitive, giving buyers considerable leverage to negotiate prices.
  • Bargaining power of suppliers: The dependence on key component suppliers gave them some bargaining power.
  • Threat of substitutes: The emergence of alternative computing devices, such as tablets and smartphones, posed a threat to the traditional PC market.
  • Competitive rivalry: The PC market was highly competitive, with numerous players vying for market share.

b) Ansoff Matrix:

The merger represented a market penetration strategy for HP, allowing it to gain access to Compaq's existing customer base and expand its reach in the PC market. It also presented an opportunity for product development through the integration of both companies' technologies and offerings.

c) BCG Matrix:

  • HP's printing and imaging business: This segment was considered a cash cow, generating strong cash flows and requiring minimal investment.
  • Compaq's PC and server business: This segment was a question mark, requiring significant investment to maintain its market share in a highly competitive landscape.

d) SWOT Analysis:

  • Strengths: Combined market share, complementary product lines, strong brand recognition, global reach.
  • Weaknesses: Integration challenges, potential for job losses, cultural clashes, potential for cannibalization of existing products.
  • Opportunities: Expansion into emerging markets, development of new products and services, leveraging technology and analytics.
  • Threats: Competition from other IT giants, rapid technological advancements, economic downturns.

4. Recommendations

  1. Develop a clear integration strategy: This should address organizational structure, leadership roles, and cultural integration to minimize disruption and maximize the benefits of the merger.
  2. Leverage core competencies: Focus on combining HP's expertise in printing and imaging with Compaq's strength in PCs and servers to create a comprehensive and competitive product portfolio.
  3. Invest in innovation and technology: Develop new products and services that leverage emerging technologies like AI and machine learning to stay ahead of the competition.
  4. Embrace digital transformation: Utilize the internet and social media to enhance marketing and customer engagement, streamline operations, and improve customer service.
  5. Expand into emerging markets: Capitalize on the growth potential of emerging markets like China and India by tailoring products and services to meet local needs.
  6. Focus on value creation: Develop a clear value proposition that differentiates the merged entity from competitors and provides compelling reasons for customers to choose HP products and services.
  7. Implement a robust financial strategy: Ensure efficient resource allocation, cost optimization, and responsible financial management to achieve profitability and sustainable growth.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core competencies and consistency with mission: The merger leverages both companies' core competencies in technology and product development, aligning with HP's mission to deliver innovative solutions that enhance productivity and empower customers.
  2. External customers and internal clients: The recommendations address customer needs by focusing on product innovation, digital transformation, and global reach. They also aim to create a positive and supportive environment for employees.
  3. Competitors: The recommendations acknowledge the competitive landscape and emphasize the need for innovation, value creation, and strategic alliances to maintain a competitive edge.
  4. Attractiveness ' quantitative measures: While the case study does not provide specific financial data, the recommendations aim to enhance profitability and growth by optimizing operations, expanding into new markets, and focusing on value creation.

6. Conclusion

The merger of HP and Compaq presented a significant opportunity for both companies to create a global technology leader. By implementing a well-defined integration strategy, leveraging core competencies, embracing innovation, and focusing on value creation, HP can successfully navigate the challenges and capitalize on the opportunities presented by this merger.

7. Discussion

Alternatives not selected:

  • Abandoning the merger: This would have avoided the risks and challenges associated with integration, but would also have missed the opportunity to create a global technology leader.
  • Focusing solely on cost-cutting: While cost optimization is important, a focus solely on cost-cutting could have negatively impacted innovation and customer satisfaction.

Risks and key assumptions:

  • Integration challenges: The success of the merger depends on the smooth integration of two large and complex organizations.
  • Cultural clashes: Differences in organizational cultures could hinder effective collaboration and communication.
  • Technological advancements: Rapid technological advancements could render existing products and services obsolete.
  • Economic downturns: Economic downturns could negatively impact demand for technology products and services.

8. Next Steps

  1. Develop a detailed integration plan: This should include timelines, milestones, and responsible parties for each stage of the integration process.
  2. Communicate the merger strategy to employees: Clear and transparent communication is essential to build trust and minimize resistance.
  3. Establish key performance indicators (KPIs): Track progress and measure the success of the merger based on predefined metrics.
  4. Continuously monitor and adjust the strategy: The IT industry is constantly evolving, so HP must be agile and adaptable to maintain its competitive advantage.

By taking these steps, HP can successfully navigate the complexities of the merger and create a global technology leader that is well-positioned for long-term success.

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Case Description

In 2002, a money manager is considering how to vote her shares in Hewlett-Packard on the proposal to merge with Compaq. The (A) case presents information about the strategic and financial motivations of the merger. Included are completed valuations of both HP and Compaq and detailed summaries of the leading advocate (Carly Fiorina) and critic (Walter Hewlett). The tasks for the student are to value the prospective synergies in the deal and critically assess the strategic arguments (pro and con). The (B) case affords a detailed examination of the terms of the proposed merger. The tasks for the student are to critically assess the specific design of the deal and its impact on shareholders. Of particular interest are the impact on earnings per share (that is, EPS dilution), the governance of the new firm and whether this is, indeed, a merger of equals. The (C) case describes the outcome of the proxy contest. Here the task for the student is to evaluate the strategies of each side in communicating with shareholders and presenting arguments. The objectives of the case module are to expose students to the mechanics of proxy contests, exercise skills in valuation and strategic analysis, and critically evaluate deal terms. The (A) and (B) cases can be taught in sequential classes, or in one class. The (C) case is typically distributed at the end followed by a brief discussion.

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