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Harvard Case - Lycos (A): The Tripod Decision

"Lycos (A): The Tripod Decision" Harvard business case study is written by Giovanni Gavetti, Jan W. Rivkin, Elizabeth Johnson. It deals with the challenges in the field of Strategy. The case study is 19 page(s) long and it was first published on : Jan 18, 2002

At Fern Fort University, we recommend that Lycos decline the Tripod acquisition at this time. While Tripod represents a compelling opportunity to expand Lycos' reach and potentially capitalize on the growing internet market, the current valuation and the potential for disruption from emerging technologies make this acquisition too risky. Instead, Lycos should focus on strengthening its core competencies, investing in innovation, and pursuing strategic partnerships that align with its long-term growth strategy.

2. Background

This case study focuses on Lycos, a leading internet portal in 1999, facing a critical decision: whether to acquire Tripod, a popular web hosting service. Lycos, already a major player in the burgeoning online world, seeks to further expand its reach and capitalize on the growing internet market. Tripod, with its large user base and strong brand recognition, presents a tempting opportunity for Lycos to solidify its position. However, the acquisition comes with a hefty price tag and potential risks, prompting Lycos to carefully evaluate the strategic implications.

The main protagonists are Bob Davis, Lycos' CEO, and his team, who must weigh the potential benefits and risks of acquiring Tripod. They must consider the financial implications, the impact on Lycos' existing business, and the competitive landscape of the internet industry.

3. Analysis of the Case Study

To thoroughly analyze the situation, we will employ several frameworks:

a) Porter's Five Forces:

  • Threat of New Entrants: The internet industry is characterized by low barriers to entry, making it susceptible to new competitors. This threat is high, as new players can easily enter the market with innovative offerings.
  • Bargaining Power of Buyers: Users have a high degree of bargaining power, as they can easily switch between different portals and services.
  • Bargaining Power of Suppliers: The bargaining power of suppliers, such as content providers and technology companies, is moderate.
  • Threat of Substitute Products: The threat of substitute products is high, as users can choose from various other online services, including email, search engines, and social media platforms.
  • Competitive Rivalry: The rivalry among existing players is intense, with companies like Yahoo!, AOL, and AltaVista vying for market share.

b) SWOT Analysis:

Strengths:

  • Strong brand recognition and established user base.
  • Comprehensive suite of online services.
  • Strong financial position.
  • Expertise in internet technologies.

Weaknesses:

  • High operating costs.
  • Dependence on advertising revenue.
  • Limited international presence.
  • Potential for technology disruption.

Opportunities:

  • Growing internet market.
  • Emerging technologies like mobile and e-commerce.
  • Potential for strategic partnerships.
  • Expanding into new markets.

Threats:

  • Intense competition from established players.
  • Rapid technological advancements.
  • Potential for regulatory changes.
  • Economic downturns.

c) Value Chain Analysis:

Lycos' value chain involves several key activities:

  • Inbound logistics: Acquiring and managing content, technology, and infrastructure.
  • Operations: Developing and delivering online services.
  • Outbound logistics: Distributing content and services to users.
  • Marketing and sales: Promoting Lycos services and attracting new users.
  • Customer service: Providing support to users.

d) Business Model Innovation:

Lycos' business model relies heavily on advertising revenue. The acquisition of Tripod could potentially diversify revenue streams, but it also introduces new challenges, such as integrating two distinct business models and managing the transition.

e) Corporate Governance:

Lycos' corporate governance structure needs to be robust enough to handle the complexities of a potential acquisition. This includes ensuring transparency, accountability, and alignment with shareholder interests.

4. Recommendations

Based on the analysis, we recommend that Lycos decline the Tripod acquisition at this time. Instead, Lycos should focus on the following:

  • Strengthening Core Competencies: Lycos should invest in its core competencies, such as content creation, user experience, and technology development. This will allow Lycos to differentiate itself in the competitive internet landscape.
  • Investing in Innovation: Lycos should actively invest in emerging technologies, such as mobile, e-commerce, and artificial intelligence, to stay ahead of the curve and explore new revenue opportunities.
  • Strategic Partnerships: Lycos should pursue strategic partnerships with companies that complement its existing offerings and expand its reach. This could include collaborations with content providers, technology companies, and other internet players.
  • International Expansion: Lycos should explore opportunities for international expansion, leveraging its existing brand and technology to capture new markets.
  • Focus on Value Creation: Lycos should prioritize creating value for its users and stakeholders. This could involve developing new features, improving user experience, and offering competitive pricing.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core competencies and consistency with mission: Acquiring Tripod would introduce a new business model and potentially distract from Lycos' core competencies.
  2. External customers and internal clients: While Tripod's user base is attractive, integrating two distinct user bases could be challenging.
  3. Competitors: The internet industry is highly competitive, and acquiring Tripod could trigger a bidding war, potentially driving up the acquisition price.
  4. Attractiveness ' quantitative measures: The proposed acquisition price is high, and the potential for disruption from emerging technologies makes it risky.

6. Conclusion

Lycos should decline the Tripod acquisition at this time. The acquisition presents significant risks, including a high price tag, potential integration challenges, and the threat of disruption from emerging technologies. Instead, Lycos should focus on strengthening its core competencies, investing in innovation, and pursuing strategic partnerships that align with its long-term growth strategy.

7. Discussion

Other alternatives not selected include:

  • Counter-offering: Lycos could propose a lower acquisition price or a different deal structure.
  • Waiting for a better opportunity: Lycos could wait for a more favorable market condition or a more compelling acquisition target.

Risks associated with our recommendation include:

  • Losing a valuable opportunity: Tripod could become a major competitor in the future.
  • Falling behind competitors: Lycos could lose ground to competitors who are more aggressive in acquiring new businesses.

Key assumptions:

  • The internet market will continue to grow.
  • Emerging technologies will continue to disrupt the industry.
  • Lycos will be able to successfully implement its growth strategy.

8. Next Steps

Lycos should implement the following steps:

  • Develop a comprehensive growth strategy: This strategy should outline Lycos' long-term goals, key initiatives, and resource allocation.
  • Invest in innovation: Allocate resources to research and development of emerging technologies.
  • Explore strategic partnerships: Identify potential partners that can enhance Lycos' offerings and reach.
  • Monitor the competitive landscape: Continuously assess the competitive landscape and identify potential threats and opportunities.
  • Review the acquisition decision periodically: Re-evaluate the acquisition decision in light of changing market conditions and company performance.

By focusing on its core competencies, investing in innovation, and pursuing strategic partnerships, Lycos can position itself for long-term success in the dynamic internet market.

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Case Description

The Internet portal Lycos has acquired Tripod, a provider of home-page-building tools, and now must decide how to integrate the acquisition.

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