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Harvard Case - General Motors and Autonomous Vehicle Regulation

"General Motors and Autonomous Vehicle Regulation" Harvard business case study is written by Hong Luo, Esther Yan, Taro Tan. It deals with the challenges in the field of Strategy. The case study is 23 page(s) long and it was first published on : Feb 1, 2018

At Fern Fort University, we recommend General Motors (GM) adopt a multi-pronged strategy to navigate the evolving autonomous vehicle (AV) landscape. This strategy encompasses proactive engagement with regulators, strategic partnerships, and a robust investment in research and development (R&D) to solidify its position as a leader in the autonomous driving market.

2. Background

This case study examines the challenges facing General Motors as it navigates the complex regulatory environment surrounding autonomous vehicles. The company, a long-standing leader in the automotive industry, is seeking to leverage its expertise and resources to become a key player in the emerging AV market. However, the lack of clear and consistent regulations across different jurisdictions poses a significant obstacle to widespread AV adoption.

The main protagonists in this case are Mary Barra, CEO of General Motors, and the company's leadership team, who are tasked with charting a course for GM's future in the face of this regulatory uncertainty.

3. Analysis of the Case Study

Industry Analysis:

  • Porter's Five Forces: The AV industry is characterized by high barriers to entry due to the significant capital investment required for R&D and manufacturing. The threat of substitutes is relatively low, as AVs offer unique benefits compared to traditional vehicles. However, the bargaining power of buyers is high due to the availability of alternative transportation options. The bargaining power of suppliers is moderate, as the industry relies on a diverse range of components. The rivalry among existing competitors is intense, with established players like GM competing with tech giants like Google and Tesla.

Competitive Advantage:

  • Core Competencies: GM possesses a strong foundation in manufacturing, engineering, and automotive design, which are crucial for developing and deploying AVs. Additionally, its vast network of dealerships and service centers provides a significant advantage in terms of distribution and after-sales support.

SWOT Analysis:

  • Strengths: Strong brand recognition, extensive manufacturing capabilities, established dealer network, experience in vehicle safety and reliability.
  • Weaknesses: Lack of expertise in software development and AI, reliance on traditional business model, potential for regulatory hurdles.
  • Opportunities: Growing demand for AVs, potential for new revenue streams, development of innovative mobility solutions.
  • Threats: Competition from tech giants, regulatory uncertainty, consumer concerns about safety and privacy.

Value Chain Analysis:

  • Primary Activities: R&D, design, manufacturing, marketing, sales, after-sales service.
  • Support Activities: Infrastructure, human resources, technology development, procurement.

Business Model Innovation:

  • Shifting from traditional car ownership to mobility-as-a-service (MaaS): GM can leverage its AV technology to develop subscription-based services, offering on-demand transportation solutions.
  • Partnering with other industries: Collaborating with companies in areas like logistics, ride-sharing, and urban planning to create integrated mobility ecosystems.

Strategic Planning:

  • Strategic Intent: To become a leading provider of safe, reliable, and accessible autonomous vehicles, contributing to a future of sustainable and efficient transportation.
  • Strategic Positioning: To differentiate itself by focusing on safety, reliability, and user experience, while leveraging its existing strengths in manufacturing and distribution.

4. Recommendations

  1. Proactive Regulatory Engagement: GM should engage with regulators at all levels, actively participating in the development of clear, consistent, and standardized regulations for AVs. This includes collaborating with policymakers, industry associations, and research institutions to shape the future of AV regulation.

  2. Strategic Partnerships: GM should pursue strategic alliances with technology companies, software developers, and other automotive players to leverage their expertise in areas like AI, software development, and data analytics. Partnerships can also facilitate access to new markets and accelerate the development and deployment of AVs.

  3. Investment in R&D: GM should invest heavily in research and development, focusing on areas like sensor technology, AI algorithms, and cybersecurity. This investment will ensure the company remains at the forefront of AV innovation and can develop a competitive edge in terms of safety, performance, and user experience.

  4. Pilot Programs: GM should launch pilot programs in select cities and regions to gather real-world data and refine its AV technology. These programs will provide valuable insights into user behavior, operational challenges, and regulatory compliance.

  5. Public Education and Outreach: GM should engage in comprehensive public education campaigns to address consumer concerns about AV safety, privacy, and ethical considerations. This will build trust and acceptance of AVs, paving the way for wider adoption.

5. Basis of Recommendations

These recommendations are based on a thorough analysis of the AV industry, GM's strengths and weaknesses, and the evolving regulatory landscape. They are consistent with GM's mission to provide safe, reliable, and accessible transportation solutions.

  • Core competencies and consistency with mission: The recommendations leverage GM's core competencies in manufacturing, engineering, and distribution, while aligning with its mission to deliver innovative and sustainable transportation solutions.
  • External customers and internal clients: The recommendations address the needs of external customers by focusing on safety, reliability, and user experience, while also considering the needs of internal clients by fostering innovation and growth.
  • Competitors: The recommendations aim to position GM as a leader in the AV market by focusing on strategic partnerships, R&D investment, and proactive regulatory engagement.
  • Attractiveness: The recommendations are expected to drive long-term growth and profitability for GM by expanding its market share and creating new revenue streams.

6. Conclusion

General Motors is well-positioned to become a leading player in the autonomous vehicle market. By adopting a multi-pronged strategy that encompasses proactive regulatory engagement, strategic partnerships, and significant investment in R&D, GM can navigate the complex regulatory landscape, accelerate the development and deployment of AVs, and solidify its position as a leader in the future of transportation.

7. Discussion

Other alternatives not selected include:

  • Aggressive lobbying efforts: While lobbying can be effective, it may not be the most sustainable approach, as it relies heavily on political influence and can create negative public perception.
  • Focusing solely on technology development: While R&D is crucial, neglecting regulatory engagement and public outreach could lead to delays and setbacks in AV deployment.

Risks and Key Assumptions:

  • Regulatory uncertainty: The recommendations assume that regulations will eventually become more standardized and predictable. However, if regulatory hurdles remain significant, it could hinder GM's progress.
  • Consumer acceptance: The recommendations assume that consumers will embrace AVs once safety and reliability concerns are addressed. However, public perception and acceptance could evolve differently.
  • Technological advancements: The recommendations assume that technological advancements in areas like AI and sensor technology will continue at a rapid pace. However, unforeseen technological challenges could arise.

8. Next Steps

  • Establish a dedicated AV task force: This task force will oversee the implementation of the recommendations, coordinating efforts across different departments and ensuring alignment with GM's overall strategy.
  • Develop a detailed regulatory engagement plan: This plan should outline specific strategies for engaging with regulators at all levels, including lobbying, public education, and participation in industry forums.
  • Identify and secure strategic partners: GM should actively seek out companies with complementary expertise in areas like AI, software development, and data analytics.
  • Allocate resources for R&D: A significant portion of GM's budget should be allocated to R&D, focusing on developing and refining its AV technology.
  • Launch pilot programs in key markets: These programs will provide valuable data and insights for refining the technology and addressing operational challenges.
  • Develop a comprehensive public education campaign: This campaign should address consumer concerns about safety, privacy, and ethical considerations, building trust and acceptance of AVs.

By taking these steps, GM can position itself for success in the rapidly evolving autonomous vehicle market, creating a future of safe, reliable, and accessible transportation for all.

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