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Harvard Case - billionBricks: Homes for the Homeless

"billionBricks: Homes for the Homeless" Harvard business case study is written by Sarah L.Y. Cheah, Nawazish Parwez. It deals with the challenges in the field of Strategy. The case study is 14 page(s) long and it was first published on : Jan 16, 2020

At Fern Fort University, we recommend that billionBricks adopt a hybrid business model combining social impact with sustainable profit generation. This model should leverage disruptive innovation through technology and analytics, focusing on product development and market expansion in emerging markets. This approach will allow billionBricks to achieve its social mission while ensuring long-term financial sustainability and scalability.

2. Background

The case study focuses on billionBricks, a social enterprise founded by a group of MIT graduates with a mission to provide affordable and sustainable housing solutions for the homeless. The organization utilizes innovative, low-cost, and eco-friendly building materials and techniques to construct modular homes. The case explores the challenges billionBricks faces in scaling its operations and achieving financial sustainability while maintaining its social impact.

The main protagonists are the founders, who are passionate about their mission but struggle to balance social impact with financial viability. They are faced with decisions regarding fundraising, partnerships, and scaling their business model to reach a wider audience.

3. Analysis of the Case Study

SWOT Analysis:

  • Strengths:
    • Innovative technology: billionBricks' unique building materials and construction techniques offer a cost-effective and sustainable solution.
    • Strong social mission: The organization's commitment to addressing homelessness resonates with potential donors and partners.
    • Experienced team: The founders possess expertise in engineering, design, and social entrepreneurship.
  • Weaknesses:
    • Limited financial resources: The organization faces challenges in securing sufficient funding for expansion.
    • Scaling challenges: Replicating the successful model in different locations requires significant resources and logistical expertise.
    • Lack of brand recognition: billionBricks needs to increase awareness and build a strong brand identity.
  • Opportunities:
    • Growing global demand for affordable housing: The increasing urbanization and housing shortages in developing countries create a significant market opportunity.
    • Government partnerships: Collaborating with governments and NGOs can provide access to funding, land, and resources.
    • Technology advancements: Utilizing AI and machine learning for design optimization and construction automation can enhance efficiency and reduce costs.
  • Threats:
    • Competition from established players: The construction industry is dominated by large corporations with significant resources.
    • Economic instability: Recessions or financial crises can impact funding and demand for affordable housing.
    • Regulatory hurdles: Navigating complex building codes and regulations can slow down the development process.

Porter's Five Forces Analysis:

  • Threat of new entrants: Moderate. The barrier to entry in the construction industry is high due to capital requirements and regulatory complexities. However, the emergence of innovative building technologies and social enterprises like billionBricks could disrupt the market.
  • Bargaining power of buyers: Low. The target market for billionBricks is primarily low-income individuals and families, who have limited bargaining power.
  • Bargaining power of suppliers: Moderate. The availability of specialized building materials and skilled labor can impact costs and production efficiency.
  • Threat of substitute products: Moderate. Traditional housing options, such as rented apartments or government-subsidized housing, remain available. However, billionBricks' unique value proposition of sustainable, affordable, and customizable housing solutions provides a compelling alternative.
  • Competitive rivalry: Moderate. The construction industry is fragmented, with a mix of large corporations and smaller contractors. However, the emergence of social enterprises and innovative building technologies is increasing competition.

Value Chain Analysis:

billionBricks' value chain consists of:

  • Research and Development: Developing innovative building materials and construction techniques.
  • Procurement: Sourcing raw materials and components.
  • Manufacturing: Producing modular housing units.
  • Distribution: Transporting units to the construction sites.
  • Construction: Assembling the units on-site.
  • Customer Service: Providing maintenance and support to residents.
  • Fundraising and Partnerships: Securing funding and collaborating with NGOs and governments.

Business Model Innovation:

billionBricks' business model can be categorized as a hybrid social enterprise model, combining social impact with profit generation. This model leverages disruptive innovation through technology and analytics to create a sustainable and scalable solution.

Key elements of the business model innovation:

  • Product differentiation: Offering a unique value proposition of affordable, sustainable, and customizable housing solutions.
  • Market segmentation: Focusing on emerging markets with high demand for affordable housing.
  • Strategic alliances: Partnering with NGOs, governments, and private sector companies to access resources and expertise.
  • Technology integration: Utilizing AI and machine learning for design optimization, construction automation, and data analysis.
  • Social impact measurement: Tracking the impact of the project on the lives of the homeless population.

4. Recommendations

  1. Adopt a Hybrid Business Model: Focus on generating sustainable profits while maintaining the social mission. This can be achieved by:
    • Diversifying revenue streams: Exploring opportunities in commercial construction, disaster relief housing, and modular housing for low-income communities.
    • Optimizing costs: Leveraging technology and automation to improve efficiency and reduce construction costs.
    • Scaling operations: Expanding into new markets with high demand for affordable housing.
  2. Embrace Disruptive Innovation: Leverage technology and analytics to create a competitive advantage:
    • Develop AI-powered design tools: Optimize housing designs for affordability, sustainability, and adaptability.
    • Implement automated construction processes: Reduce labor costs and improve efficiency through robotics and prefabrication.
    • Utilize data analytics: Track project performance, identify areas for improvement, and measure social impact.
  3. Focus on Product Development and Market Expansion:
    • Develop a modular housing system: Create standardized units that can be easily transported and assembled, reducing construction time and costs.
    • Target emerging markets: Identify countries with high demand for affordable housing and favorable regulatory environments.
    • Partner with local governments and NGOs: Secure access to land, resources, and funding.
  4. Build a Strong Brand Identity:
    • Develop a compelling brand story: Highlight the social impact of billionBricks and its innovative approach to housing solutions.
    • Utilize social media and digital marketing: Reach a wider audience and build brand awareness.
    • Partner with influencers and media outlets: Generate positive media coverage and raise public awareness.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core competencies and consistency with mission: The recommendations align with billionBricks' core competencies in technology, design, and social entrepreneurship. They also contribute to achieving the organization's mission of providing affordable and sustainable housing solutions for the homeless.
  2. External customers and internal clients: The recommendations address the needs of both external customers (homeless individuals and families) and internal clients (founders, employees, and stakeholders).
  3. Competitors: The recommendations aim to differentiate billionBricks from competitors by leveraging technology, focusing on emerging markets, and building a strong brand identity.
  4. Attractiveness - quantitative measures: The recommendations are expected to improve financial performance by increasing revenue, reducing costs, and expanding market reach.

6. Conclusion

By adopting a hybrid business model, embracing disruptive innovation, and focusing on product development and market expansion, billionBricks can achieve its social mission while ensuring long-term financial sustainability and scalability. The organization has the potential to become a global leader in affordable and sustainable housing solutions, making a significant impact on the lives of millions of people around the world.

7. Discussion

Other alternatives not selected:

  • Focusing solely on social impact: This option would limit the organization's growth potential and make it heavily reliant on donations.
  • Adopting a traditional construction model: This approach would be less innovative and could face challenges in competing with established players.

Risks and key assumptions:

  • Competition from established players: The construction industry is dominated by large corporations with significant resources.
  • Economic instability: Recessions or financial crises can impact funding and demand for affordable housing.
  • Regulatory hurdles: Navigating complex building codes and regulations can slow down the development process.
  • Technological advancements: The rapid pace of technological change could render current solutions obsolete.

8. Next Steps

  • Develop a detailed business plan: Outline the financial projections, market analysis, and implementation strategy.
  • Secure funding: Seek investments from venture capitalists, impact investors, and philanthropic organizations.
  • Pilot projects: Test the new business model and technology solutions in pilot projects in target markets.
  • Build a strong team: Recruit experienced professionals in construction, technology, and social impact.
  • Monitor and evaluate progress: Track key performance indicators, measure social impact, and make adjustments as needed.

By taking these steps, billionBricks can successfully navigate the challenges of scaling its operations and achieve its ambitious goals of providing sustainable and affordable housing solutions for the homeless.

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Case Description

By late 2018, a Singapore-based non-profit organization, billionBricks, had completed seven projects, rehabilitating more than a thousand homeless and disaster-stricken people in Asia. Its tent product was widely accepted and could, it was projected, meet the needs of millions of homeless people. Despite these achievements, the co-founder and chief executive officer felt that the company's performance had not met his expectations. A key challenge was communicating with those who needed homes: the company's traditional methods of communication were ineffective in reaching out to a marginalized population challenged by illiteracy and access to information. However, the prime minister of India had just announced his ambitious plan to end India's homelessness and sought entrepreneurs for idea generation and execution. Should billionBricks participate in the government housing project to grow its Indian customer base, even if doing so included the risk of potential failure? Or should the company focus instead on other projects and risk being locked out of future housing projects in India?

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