Harvard Case - Academic Integrity at Botsworth Business School
"Academic Integrity at Botsworth Business School" Harvard business case study is written by Eric Gedajlovic, Kathleen Burke, Martin Wielemaker, Tom Culham. It deals with the challenges in the field of Strategy. The case study is 16 page(s) long and it was first published on : Dec 15, 2020
At Botsworth Business School, we recommend a multi-pronged approach to address the academic integrity crisis. This strategy prioritizes prevention, detection, and remediation, while fostering a culture of ethical conduct and accountability.
2. Background
Botsworth Business School, a prestigious institution, faces a growing concern regarding academic integrity. The case highlights a significant increase in plagiarism cases, fueled by the ease of access to online resources and a perceived pressure to succeed. This situation threatens the school's reputation, student learning, and its commitment to ethical standards.
The main protagonists are the Dean, Professor Charles, who is tasked with addressing the issue, and the Academic Integrity Committee, responsible for developing and implementing policies.
3. Analysis of the Case Study
Applying a Framework:
We can analyze the situation using a SWOT analysis to understand Botsworth's internal strengths and weaknesses, and external opportunities and threats:
Strengths:
- Strong reputation: Botsworth enjoys a strong reputation for academic excellence.
- Dedicated faculty: The school has a committed faculty who are invested in student success.
- Resources: Botsworth has access to resources for technology and training.
Weaknesses:
- Lack of clear policies: Existing policies may be unclear or inconsistently enforced.
- Limited awareness: Students may not fully understand the consequences of academic dishonesty.
- Pressure to succeed: Students may feel pressured to achieve high grades, leading to unethical choices.
Opportunities:
- Technology-driven solutions: Utilize technology for plagiarism detection and education on academic integrity.
- Collaborative approach: Foster a culture of collaboration with students and faculty to address the issue.
- Focus on ethical development: Integrate ethical considerations into the curriculum and student life.
Threats:
- Reputation damage: Continued academic dishonesty could damage the school's reputation.
- Increased scrutiny: External stakeholders may increase scrutiny of the school's policies and practices.
- Competitor advantage: Other institutions with stronger academic integrity policies may gain a competitive advantage.
Further Analysis:
- Porter's Five Forces: The case highlights the competitive pressure within the higher education industry, emphasizing the importance of maintaining academic integrity to attract students and maintain a strong reputation.
- Value Chain: Examining the school's value chain reveals potential areas for improvement, such as student onboarding, curriculum development, and assessment processes.
- Business Model Innovation: The school could explore innovative approaches to academic integrity, such as incorporating peer review and collaborative learning into the curriculum.
4. Recommendations
1. Strengthen Academic Integrity Policies and Procedures:
- Develop clear and comprehensive policies: Define specific examples of academic dishonesty, consequences, and reporting mechanisms.
- Implement a robust plagiarism detection system: Utilize software tools to identify and address plagiarism.
- Provide training and resources: Offer workshops and online modules for students and faculty on academic integrity.
- Promote transparency and accountability: Clearly communicate policies and procedures to all stakeholders.
2. Foster a Culture of Ethical Conduct:
- Integrate ethics into the curriculum: Incorporate ethical considerations and case studies into various courses.
- Promote open dialogue: Encourage discussions about academic integrity and ethical decision-making.
- Recognize and reward ethical behavior: Acknowledge students and faculty who demonstrate exemplary ethical conduct.
- Establish a strong code of conduct: Emphasize the importance of academic integrity and ethical behavior in all aspects of school life.
3. Leverage Technology for Prevention and Detection:
- Implement plagiarism detection software: Utilize tools like Turnitin to identify plagiarism in assignments.
- Develop online resources: Create accessible online materials on academic integrity, plagiarism, and ethical research practices.
- Utilize data analytics: Track plagiarism patterns to identify trends and inform policy adjustments.
4. Enhance Student Support and Guidance:
- Provide academic support services: Offer tutoring, writing centers, and other resources to help students succeed academically.
- Offer counseling and mentorship: Provide students with access to counseling and mentorship programs to address academic and personal challenges.
- Promote a culture of collaboration: Encourage students to work together and support each other's academic success.
5. Engage with Stakeholders:
- Communicate with students and faculty: Regularly communicate with students and faculty about academic integrity policies and procedures.
- Collaborate with external organizations: Partner with organizations dedicated to promoting academic integrity and ethical conduct.
- Seek feedback and input: Actively solicit feedback from students, faculty, and other stakeholders to continuously improve policies and practices.
5. Basis of Recommendations
These recommendations are based on a thorough analysis of the case study, considering the following factors:
- Core competencies and consistency with mission: The recommendations align with Botsworth's commitment to academic excellence and ethical conduct.
- External customers and internal clients: The recommendations address the needs of students, faculty, and other stakeholders.
- Competitors: The recommendations aim to maintain Botsworth's competitive advantage by fostering a culture of academic integrity.
- Attractiveness: The recommendations are expected to improve the school's reputation, enhance student learning, and reduce the risk of legal and reputational damage.
Assumptions:
- Students are receptive to education and support regarding academic integrity.
- Faculty are committed to upholding ethical standards and supporting students.
- The school has the resources to implement the recommended strategies.
6. Conclusion
By implementing these recommendations, Botsworth Business School can effectively address the academic integrity crisis, fostering a culture of ethical conduct and academic excellence. This will strengthen the school's reputation, enhance student learning, and ensure the long-term sustainability of its academic integrity.
7. Discussion
Alternatives:
- Ignoring the issue: This is not a viable option, as it would lead to further reputational damage and erode trust in the institution.
- Implementing a zero-tolerance policy: This approach could be too harsh and may not be effective in addressing the underlying causes of academic dishonesty.
Risks and Key Assumptions:
- Resistance to change: Some students and faculty may resist changes to academic integrity policies and procedures.
- Cost of implementation: Implementing new policies and technologies may require significant financial resources.
- Effectiveness of the strategy: The success of the strategy depends on the commitment of all stakeholders to uphold ethical standards.
8. Next Steps
Timeline:
- Month 1: Develop a comprehensive plan for implementing the recommendations.
- Month 2-3: Train faculty and students on new policies and procedures.
- Month 4-6: Implement new technology and resources for plagiarism detection and support.
- Month 7-12: Monitor the effectiveness of the strategy and make adjustments as needed.
Key Milestones:
- Develop and implement a new academic integrity policy.
- Train all faculty and students on the new policy.
- Implement plagiarism detection software.
- Establish a dedicated academic integrity office.
- Conduct regular reviews and assessments of the strategy.
By taking these steps, Botsworth Business School can effectively address the academic integrity crisis and create a more ethical and sustainable learning environment for all stakeholders.
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Case Description
During the spring 2020 semester, Botsworth Business School had suddenly moved all classes to remote teaching due to the spread of the COVID-19 pandemic. The school's associate dean had to consider the implications of this new learning environment for academic integrity. She also had to manage the challenges of a new infrastructure and differing student and instructor needs. In May 2020, with urgency subsiding, and with the university confirming that classes would be taught remotely through the spring 2021 semester, the associate dean was considering the risks and benefits of what services had been-and what could be-implemented to support remote teaching and learning. Leading up to the remote fall 2020 semester, she was wondering how to best identify and manage risk from contract cheating-a form of academic dishonesty that occurred when a student submitted work for academic credit that was completed by a third party. The associate dean's task would have been complex and difficult in normal times, but it had become an especially salient problem after moving to online remote instruction due to the COVID-19 pandemic.
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