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Harvard Case - Back to the Future: GM and the Electric Vehicle

"Back to the Future: GM and the Electric Vehicle" Harvard business case study is written by Francisco Szekely, Zahir Dossa. It deals with the challenges in the field of Strategy. The case study is 16 page(s) long and it was first published on : Jan 21, 2015

At Fern Fort University, we recommend that General Motors (GM) aggressively pursue a comprehensive strategy to become a leader in the electric vehicle (EV) market. This strategy should focus on leveraging its existing strengths, embracing disruptive innovation, and strategically navigating the evolving automotive landscape.

2. Background

The case study 'Back to the Future: GM and the Electric Vehicle' chronicles GM's journey in the EV space, highlighting its initial foray with the EV1 in the late 1990s and its subsequent hesitation to fully embrace the transition to electric vehicles. The case study emphasizes the challenges faced by GM, including consumer resistance, regulatory uncertainty, and internal organizational inertia. The emergence of Tesla as a disruptive force further complicated the situation, forcing GM to reconsider its strategy.

The main protagonists in the case study are:

  • General Motors (GM): A global automotive giant with a long history and a vast network of manufacturing facilities, dealerships, and research and development capabilities.
  • Elon Musk and Tesla: A disruptive innovator that revolutionized the EV market with its focus on performance, technology, and sustainability.
  • The US Government: A key player in shaping the regulatory landscape and influencing consumer adoption of EVs through incentives and policies.

3. Analysis of the Case Study

Strategic Analysis:

  • SWOT Analysis:
    • Strengths: Strong brand recognition, extensive manufacturing capabilities, established dealer network, deep experience in automotive engineering.
    • Weaknesses: Slow to adapt to disruptive innovation, organizational inertia, limited experience in battery technology and software development.
    • Opportunities: Growing demand for EVs, government incentives, technological advancements in battery technology and autonomous driving.
    • Threats: Competition from established and emerging EV players, regulatory uncertainty, potential for technological disruption.
  • Porter's Five Forces:
    • Threat of New Entrants: High, due to the relatively low barriers to entry in the EV market.
    • Bargaining Power of Buyers: Moderate, as consumers have a growing range of EV options.
    • Bargaining Power of Suppliers: Moderate, as the supply chain for EV components is evolving.
    • Threat of Substitutes: Moderate, as alternative transportation options like ride-sharing and public transportation are gaining traction.
    • Competitive Rivalry: High, as the EV market is becoming increasingly competitive.
  • Value Chain Analysis:
    • Primary Activities: Design, manufacturing, marketing, sales, and after-sales service.
    • Support Activities: Research and development, procurement, human resource management, infrastructure.
  • Business Model Innovation:
    • Shift from a traditional combustion engine-based business model to an EV-centric model.
    • Embrace subscription services and mobility solutions.
    • Develop partnerships with technology companies and startups.

Financial Analysis:

  • Capital investment: Significant investments are required in research and development, battery technology, and manufacturing infrastructure.
  • Pricing strategy: Balancing affordability with profitability in a competitive market.
  • Return on investment: Assessing the financial viability of EV investments over the long term.

Marketing Analysis:

  • Market segmentation: Targeting different customer segments with tailored marketing campaigns.
  • Product differentiation: Emphasizing key features and benefits of GM's EV offerings.
  • Brand management: Repositioning GM as a leader in sustainable mobility.

Operational Analysis:

  • Manufacturing processes: Optimizing production lines for EV assembly.
  • Supply chain management: Securing reliable sources for battery components and other critical materials.
  • IT management: Implementing advanced data analytics and digital platforms for operational efficiency.

4. Recommendations

1. Embrace Disruptive Innovation:

  • Invest heavily in research and development of EVs and battery technology.
  • Develop a portfolio of EVs across different segments, from affordable models to high-performance vehicles.
  • Partner with technology companies and startups to leverage their expertise in software, connectivity, and autonomous driving.
  • Adopt a 'fail fast, learn fast' mentality to accelerate innovation.

2. Build a Sustainable Competitive Advantage:

  • Focus on vertical integration: Control key aspects of the EV value chain, including battery production and software development.
  • Develop a strong brand identity: Position GM as a leader in sustainable mobility and environmentally responsible transportation.
  • Leverage existing strengths: Utilize its vast manufacturing capabilities, dealer network, and customer base to scale EV production and distribution.

3. Navigate the Evolving Automotive Landscape:

  • Develop a comprehensive global strategy: Expand into emerging markets with high growth potential for EVs.
  • Engage in strategic alliances: Collaborate with other automakers, technology companies, and governments to share resources and expertise.
  • Stay ahead of regulatory changes: Monitor evolving government policies and adapt its strategy accordingly.

4. Transform the Organizational Culture:

  • Embrace a culture of innovation and agility: Foster a mindset that encourages experimentation and risk-taking.
  • Empower employees: Encourage cross-functional collaboration and empower teams to make decisions.
  • Invest in leadership development: Equip leaders with the skills and knowledge to navigate the changing automotive landscape.

5. Basis of Recommendations

These recommendations are based on a thorough analysis of GM's strengths, weaknesses, opportunities, and threats. They are also aligned with the company's core competencies, its commitment to environmental sustainability, and the evolving needs of its customers.

1. Core Competencies and Consistency with Mission: GM's core competencies in manufacturing, engineering, and distribution can be leveraged to build a strong EV presence. The recommendations align with GM's mission to provide safe, reliable, and sustainable transportation solutions.

2. External Customers and Internal Clients: The recommendations address the growing demand for EVs, the desire for sustainable transportation options, and the need for a more innovative and customer-centric approach.

3. Competitors: The recommendations aim to position GM as a leader in the EV market by leveraging its strengths and embracing disruptive innovation.

4. Attractiveness ' Quantitative Measures: While specific financial projections are not provided, the recommendations are expected to generate long-term value for GM through increased market share, improved profitability, and enhanced brand equity.

5. Assumptions: These recommendations are based on the assumption that the global demand for EVs will continue to grow, that technological advancements in battery technology and autonomous driving will continue, and that governments will continue to support the adoption of EVs through incentives and regulations.

6. Conclusion

GM has a unique opportunity to become a leader in the rapidly growing EV market. By embracing disruptive innovation, leveraging its existing strengths, and strategically navigating the evolving automotive landscape, GM can secure a sustainable competitive advantage in the future of mobility.

7. Discussion

Alternatives:

  • Continuing with a gradual approach to EV adoption: This would involve a slower transition to EVs and a focus on incremental innovation. However, this approach risks falling behind competitors and losing market share in the long run.
  • Focusing solely on high-end EVs: This would allow GM to capture a premium segment of the market but could limit its overall market reach.

Risks:

  • Technological disruption: Rapid advancements in battery technology or autonomous driving could render GM's investments obsolete.
  • Regulatory uncertainty: Changes in government policies could impact the profitability of EVs and the overall market demand.
  • Competition: Intense competition from established and emerging EV players could make it challenging to gain market share.

Key Assumptions:

  • The global demand for EVs will continue to grow.
  • Technological advancements in battery technology and autonomous driving will continue.
  • Governments will continue to support the adoption of EVs through incentives and regulations.

8. Next Steps

Timeline:

  • Year 1: Invest heavily in research and development of EVs and battery technology.
  • Year 2: Launch a portfolio of EVs across different segments.
  • Year 3: Expand into key emerging markets and form strategic alliances.
  • Year 4: Focus on vertical integration and strengthen brand identity.
  • Year 5: Achieve leadership position in the EV market.

Key Milestones:

  • Develop a comprehensive EV strategy and roadmap.
  • Secure funding for research and development, manufacturing, and marketing.
  • Establish partnerships with technology companies and startups.
  • Launch a pilot program for EV production and distribution.
  • Monitor market trends and adjust strategy accordingly.

By taking these steps, GM can position itself as a leader in the future of mobility and create a sustainable competitive advantage in the rapidly evolving automotive landscape.

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Case Description

How should organizations balance pressures to decrease short-term costs at the expense of long-term profitability? How "long" is the long-term? What is the cost of innovation? These are the questions that CEO Mary Barra must face when leading General Motors (GM) into the 21st century. GM became the world's first mass-produced electric vehicle retailer when it released the "EV1" in 1996. However, GM canceled the program in 2002, citing high costs, a limited market for electric vehicles, and the lack of technology available to make high-performance vehicles. The emergence of Tesla Motors in 2006 and its exponential growth in the electric vehicle market has proven otherwise. Ironically, Tesla Motors began with the same technology that GM already had access to with only a fraction of GM's resources. The rapid rise of Tesla Motors in the electric vehicle market and the subsequent bankruptcy of GM suggest that GM made the wrong decision to abort its electric vehicle program in 2002. However, it is unclear how GM should proceed. In 2015, the company will launch its first all electric vehicle since the EV1, the Chevrolet Spark. To what extent should GM enter the electric vehicle sector? Tesla Motors is already scheduled to release a more affordable car in the next two years and has been proving its autonomous driving technology. Other automobile manufacturers have also released all-electric vehicles, including BMW, Nissan, Ford and Toyota. Hydrogen fuel cell technology is also on the rise and may be a promising alternative to electric vehicles. Lastly, the Asian markets are leading the demand for automobiles. Place yourself in the shoes of Mary Barra. What should GM's strategy be in order to regain its stature as the world's leading automobile manufacturer? Learning objectives: When organizations are first established, their success largely depends on their value proposition and unique offering to the market as they achieve their vision. But then what? Often times, large or

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