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Harvard Case - Adidas (A)

"Adidas (A)" Harvard business case study is written by Jacques Horovitz, Giana Boissonnas, Ursula Hilliard. It deals with the challenges in the field of Strategy. The case study is 25 page(s) long and it was first published on : Jan 1, 1998

At Fern Fort University, we recommend Adidas adopt a multi-pronged strategic approach focusing on digital transformation, sustainable innovation, and expansion into emerging markets, while leveraging its core competencies in brand management, product development, and global supply chain management. This strategy will enable Adidas to secure a sustainable competitive advantage in the evolving athletic footwear and apparel industry.

2. Background

The case study focuses on Adidas, a global sportswear giant facing challenges from competitors like Nike and emerging brands, as well as changing consumer preferences and the rise of e-commerce. Adidas is seeking to regain its market share and drive growth through strategic initiatives. The main protagonists are Kasper R'rsted, CEO of Adidas, and the company's leadership team tasked with navigating the company through a period of significant industry disruption.

3. Analysis of the Case Study

SWOT Analysis:

Strengths:

  • Strong brand recognition and global reach: Adidas enjoys a strong brand image and a loyal customer base worldwide.
  • Product innovation and design: Adidas consistently introduces innovative products, particularly in performance footwear and apparel.
  • Effective global supply chain: Adidas has a well-established and efficient supply chain network, enabling it to distribute products globally.
  • Strong marketing and brand collaborations: Adidas collaborates with influential athletes and celebrities to enhance its brand image and reach a wider audience.

Weaknesses:

  • Dependence on a few key markets: Adidas's growth is heavily reliant on a few major markets, making it vulnerable to economic fluctuations.
  • Digital transformation lagging behind competitors: Adidas has been slower than competitors in adopting digital technologies and e-commerce strategies.
  • Sustainability concerns: Adidas faces criticism regarding its environmental and social practices, particularly related to manufacturing and supply chain.

Opportunities:

  • Growing demand for athletic wear and footwear: The global sportswear market is expanding rapidly, driven by increasing health and fitness awareness.
  • Emerging markets offer significant potential: Adidas can capitalize on the growing middle class and demand for sportswear in developing economies.
  • Digital transformation and e-commerce growth: Leveraging digital platforms and e-commerce can enhance customer experience and drive sales.
  • Sustainable innovation and responsible sourcing: Adopting sustainable practices and promoting ethical sourcing can attract environmentally conscious consumers.

Threats:

  • Intense competition from established players: Adidas faces fierce competition from Nike, Under Armour, and other global brands.
  • Rise of new, digitally-native brands: Emerging brands are disrupting the market with innovative business models and direct-to-consumer strategies.
  • Economic uncertainty and global trade tensions: Economic fluctuations and trade barriers can impact Adidas's operations and profitability.
  • Consumer preferences shifting towards sustainable and ethical products: Adidas needs to address environmental and social concerns to maintain consumer trust.

Porter's Five Forces:

  • Threat of new entrants: High, due to the low barriers to entry in the sportswear industry, particularly for online brands.
  • Bargaining power of buyers: High, as consumers have numerous choices and access to information online.
  • Bargaining power of suppliers: Moderate, as Adidas relies on a global network of suppliers, but can leverage its size to negotiate favorable terms.
  • Threat of substitute products: High, as consumers can choose from a wide range of substitute products, including casual wear and activewear.
  • Rivalry among existing competitors: Very high, with intense competition among established players and emerging brands.

Value Chain Analysis:

Adidas's value chain consists of the following activities:

  • Inbound logistics: Sourcing raw materials and components from suppliers globally.
  • Operations: Manufacturing and production of footwear, apparel, and accessories.
  • Outbound logistics: Distribution and delivery of products to retailers and consumers.
  • Marketing and sales: Promoting products through various channels, including retail stores, online platforms, and brand partnerships.
  • Customer service: Providing support and assistance to customers.

Business Model Innovation:

Adidas can explore business model innovation through:

  • Direct-to-consumer (D2C) model: Expanding its online presence and offering personalized experiences to customers.
  • Subscription services: Providing exclusive access to products and services through subscription models.
  • Partnerships with influencers and creators: Collaborating with individuals with significant online influence to reach new audiences.
  • Personalized product customization: Offering customers the ability to design and personalize their own products.

4. Recommendations

1. Digital Transformation:

  • Enhance e-commerce platform: Invest in a user-friendly and intuitive online store with advanced features like personalized recommendations, virtual try-on, and seamless checkout.
  • Develop mobile app: Create a robust mobile app with features like product discovery, purchase, tracking, and customer service.
  • Leverage social media and influencer marketing: Engage with consumers on social media platforms and partner with influencers to promote products and build brand awareness.
  • Implement data analytics: Use data analytics to understand customer behavior, optimize marketing campaigns, and personalize product recommendations.

2. Sustainable Innovation:

  • Develop eco-friendly materials and manufacturing processes: Invest in research and development to create sustainable materials and reduce the environmental impact of production.
  • Implement transparent and ethical sourcing practices: Partner with suppliers who adhere to ethical labor standards and environmental sustainability principles.
  • Promote circular economy initiatives: Encourage product recycling and reuse to minimize waste and promote sustainability.
  • Communicate sustainability efforts transparently: Clearly communicate Adidas's sustainability initiatives to consumers to build trust and attract environmentally conscious customers.

3. Expansion into Emerging Markets:

  • Identify high-growth potential markets: Conduct market research to identify emerging markets with strong demand for sportswear and a growing middle class.
  • Adapt products and marketing strategies: Tailor products and marketing campaigns to meet the specific needs and preferences of consumers in emerging markets.
  • Establish local partnerships: Collaborate with local distributors, retailers, and influencers to build brand awareness and establish a strong presence in new markets.
  • Invest in local manufacturing: Consider establishing manufacturing facilities in emerging markets to reduce costs, shorten lead times, and create local jobs.

4. Strategic Alliances and Acquisitions:

  • Partner with technology companies: Collaborate with technology companies to enhance digital capabilities, develop innovative products, and improve supply chain efficiency.
  • Acquire promising start-ups: Identify and acquire start-ups with innovative technologies, business models, or market reach to accelerate growth and expand into new segments.
  • Form strategic alliances with retailers: Partner with leading retailers to expand distribution channels and reach a wider customer base.

5. Basis of Recommendations

These recommendations are based on a comprehensive analysis of Adidas's strengths, weaknesses, opportunities, and threats, as well as the competitive landscape and industry trends. They align with Adidas's core competencies in brand management, product development, and global supply chain management. The recommendations also consider the needs of external customers and internal clients, as well as the competitive forces shaping the industry.

The recommendations are expected to generate positive financial returns by driving revenue growth, improving efficiency, and enhancing brand value. The expected benefits include:

  • Increased market share: Digital transformation and expansion into emerging markets will allow Adidas to capture a larger share of the growing sportswear market.
  • Improved profitability: Sustainable innovation, efficient supply chain management, and optimized operations will enhance profitability.
  • Enhanced brand image: Sustainability initiatives and ethical sourcing practices will strengthen Adidas's brand image and attract environmentally conscious consumers.

6. Conclusion

Adidas needs to adopt a proactive and strategic approach to address the challenges and opportunities presented by the evolving sportswear industry. By focusing on digital transformation, sustainable innovation, and expansion into emerging markets, Adidas can secure a sustainable competitive advantage, drive growth, and remain a leading player in the global sportswear market.

7. Discussion

Alternatives:

  • Focusing solely on cost leadership: This strategy could lead to a price war and erode brand value.
  • Ignoring digital transformation: This would result in losing market share to digitally-native brands and failing to meet evolving consumer expectations.
  • Neglecting sustainability: This would damage Adidas's brand image and alienate environmentally conscious consumers.

Risks:

  • Execution challenges: Implementing the recommended strategies effectively requires significant investment, organizational change, and strong leadership.
  • Competitive response: Competitors may react to Adidas's initiatives with their own strategies, leading to increased competition.
  • Economic uncertainty: Global economic fluctuations and trade tensions could impact Adidas's operations and profitability.

Key Assumptions:

  • Consumer demand for sportswear will continue to grow.
  • Emerging markets will offer significant growth opportunities.
  • Digital transformation will continue to reshape the retail landscape.
  • Sustainability will become an increasingly important factor for consumers.

8. Next Steps

Timeline:

  • Year 1: Implement key digital transformation initiatives, including enhancing the e-commerce platform and developing a mobile app.
  • Year 2: Expand into selected emerging markets, establish local partnerships, and adapt products and marketing strategies.
  • Year 3: Focus on sustainable innovation, develop eco-friendly materials and manufacturing processes, and communicate sustainability efforts transparently.
  • Years 4-5: Continue to invest in digital transformation, emerging markets, and sustainable innovation, while monitoring progress and adapting strategies as needed.

Key Milestones:

  • Launch of enhanced e-commerce platform: Within 12 months.
  • Launch of mobile app: Within 18 months.
  • Entry into first emerging market: Within 24 months.
  • Development of first eco-friendly product line: Within 36 months.

By implementing these recommendations and achieving these milestones, Adidas can position itself for long-term success in the dynamic and competitive sportswear industry.

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Case Description

Discusses the successful turnaround of Adidas. Describes the financial and competitive situation of Adidas and the sporting goods industry in 1993 when Robert Louis-Dreyfus, CEO, takes over the management of the company. Adidas is in economic and organizational disarray and Louis-Dreyfus' challenge is to turn the company around from its current deficit of close to $100 million. Can he do it? What changes should he make?

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