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Harvard Case - Cummins Engine Co.: Starting Up "B" Crankshaft Manufacturing at the San Luis Potosi Plant

"Cummins Engine Co.: Starting Up "B" Crankshaft Manufacturing at the San Luis Potosi Plant" Harvard business case study is written by Robert H. Hayes. It deals with the challenges in the field of Operations Management. The case study is 16 page(s) long and it was first published on : May 26, 1993

At Fern Fort University, we recommend a phased approach to starting up 'B' crankshaft manufacturing at the San Luis Potosi plant, focusing on a robust operations strategy that prioritizes lean manufacturing, quality management, and supply chain optimization. This strategy will ensure a smooth transition, minimize risks, and maximize long-term profitability.

2. Background

Cummins Engine Co. faces a critical decision: whether to start 'B' crankshaft manufacturing at its San Luis Potosi plant in Mexico. The company aims to leverage the plant's existing infrastructure and workforce, while also seeking to reduce costs and improve responsiveness to fluctuating customer demand. However, the decision involves significant challenges, including potential risks associated with new technology, workforce training, and supply chain integration.

The main protagonists are Cummins' management team, responsible for making the decision and implementing the chosen strategy. The decision impacts various stakeholders, including employees, suppliers, and customers.

3. Analysis of the Case Study

Operations Strategy: Cummins should adopt a lean manufacturing approach, emphasizing value stream mapping and process improvement to minimize waste and maximize efficiency. This strategy aligns with the company's goal of cost reduction and responsiveness.

Supply Chain Management: A robust supply chain management strategy is crucial. Cummins should implement a Just-in-Time (JIT) production system, utilizing materials requirements planning (MRP) and enterprise resource planning (ERP) systems for effective inventory control. This approach minimizes inventory holding costs and ensures timely material availability.

Manufacturing Processes: The company should invest in flexible manufacturing systems to adapt to changing product requirements and production volumes. Process design should focus on cycle time reduction and quality control through Six Sigma methodologies.

Innovation: Cummins should prioritize product development and technology adoption to maintain a competitive edge. This includes exploring opportunities for digital transformation and operations analytics to enhance decision-making and optimize production processes.

International Business: The case highlights the importance of global operations management. Cummins should leverage its existing global network to source components, manage logistics, and ensure efficient product distribution.

Risk Management: A comprehensive risk management framework is essential. This should include identifying potential risks associated with technology adoption, workforce training, and supply chain disruptions. Mitigation strategies should be developed and implemented to minimize potential negative impacts.

Financial Analysis: A thorough financial analysis should be conducted to assess the project's viability. This includes calculating return on investment (ROI), net present value (NPV), and break-even points.

4. Recommendations

  1. Phased Implementation: Start with a pilot phase focusing on a limited production volume of 'B' crankshafts. This allows for testing and optimization of processes before full-scale production.
  2. Lean Manufacturing: Implement a lean manufacturing approach, prioritizing value stream mapping to identify and eliminate waste.
  3. Supply Chain Optimization: Implement a JIT production system, utilizing MRP and ERP systems for effective inventory control.
  4. Technology Adoption: Invest in flexible manufacturing systems and explore opportunities for digital transformation and operations analytics.
  5. Workforce Training: Provide comprehensive training to employees on new technologies and processes.
  6. Quality Management: Implement a Total Quality Management (TQM) system, utilizing Six Sigma methodologies for continuous improvement.
  7. Risk Management: Develop a robust risk management framework, identifying potential risks and implementing mitigation strategies.
  8. Financial Analysis: Conduct a thorough financial analysis to assess the project's viability and ensure profitability.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core Competencies and Consistency with Mission: The recommendations align with Cummins' core competencies in engine manufacturing and its mission of providing reliable power solutions.
  2. External Customers and Internal Clients: The recommendations prioritize meeting customer needs for quality and responsiveness, while also ensuring the satisfaction of internal stakeholders.
  3. Competitors: The recommendations aim to maintain a competitive advantage by adopting innovative technologies and optimizing operations.
  4. Attractiveness ' Quantitative Measures: The recommendations consider financial viability, incorporating calculations of ROI, NPV, and break-even points.
  5. Assumptions: The recommendations are based on the assumption that Cummins has the necessary resources, expertise, and commitment to successfully implement the proposed strategy.

6. Conclusion

By adopting a phased approach, focusing on lean manufacturing, supply chain optimization, and technology adoption, Cummins can successfully start 'B' crankshaft manufacturing at the San Luis Potosi plant. This strategy will ensure a smooth transition, minimize risks, and maximize long-term profitability.

7. Discussion

Alternative options include outsourcing 'B' crankshaft manufacturing or delaying the project altogether. However, these options present their own challenges and may not be as beneficial in the long run.

Risks: The main risks include technology adoption challenges, workforce training issues, and supply chain disruptions. Mitigation strategies include thorough planning, pilot testing, and robust risk management frameworks.

Key Assumptions: The recommendations are based on the assumption that Cummins has the necessary resources, expertise, and commitment to successfully implement the proposed strategy.

8. Next Steps

  1. Pilot Phase: Implement a pilot phase focusing on a limited production volume of 'B' crankshafts.
  2. Training: Provide comprehensive training to employees on new technologies and processes.
  3. Supply Chain Integration: Establish strong relationships with suppliers and implement a robust supply chain management system.
  4. Performance Monitoring: Regularly monitor key performance indicators (KPIs) to track progress and identify areas for improvement.

By following these recommendations and taking a proactive approach to managing risks, Cummins can successfully launch 'B' crankshaft manufacturing at the San Luis Potosi plant, achieving its goals of cost reduction, improved responsiveness, and enhanced competitiveness.

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Case Description

Cummins Engine Co. is starting up production of diesel engine crankshafts in its plant in central Mexico. This operation requires much tighter tolerances than any product previously produced at the plant, and the young (recent MBA) manager who is in charge of the start-up is faced with several difficult decisions regarding the equipment to be used for crankshaft machining in Mexico. On the one hand, some of the equipment used for this purpose in Cummins' U.S. plant is inappropriate in the Mexican context. On the other, he has to operate under severe budgetary and supplier constraints. A subsidiary issue has to do with the long-term strategy for the Mexican plant, which has developed into one of the best in Cummins' worldwide network but risks being fragmented by the many opportunities for adding products that are available to it.

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