Harvard Case - Transparency International Ukraine
"Transparency International Ukraine" Harvard business case study is written by Lucas Monzani, Lindsay Birbrager, Andrew Rozhdestvensky. It deals with the challenges in the field of Organizational Behavior. The case study is 11 page(s) long and it was first published on : Sep 12, 2019
At Fern Fort University, we recommend a comprehensive approach to address Transparency International Ukraine's (TIU) challenges, focusing on building a strong organizational culture, enhancing leadership capabilities, and fostering a sustainable growth strategy. This involves a multi-pronged strategy that addresses key issues related to organizational behavior, leadership, change management, and resource management.
2. Background
Transparency International Ukraine (TIU) is a non-governmental organization (NGO) dedicated to fighting corruption in Ukraine. The case study highlights TIU's struggles with internal conflicts, limited resources, and a lack of clear direction. The organization faces challenges in retaining talented staff, managing finances effectively, and expanding its reach and impact.
The main protagonists in the case are:
- Oleksandr Klymenko: The Executive Director of TIU, who is facing pressure to improve the organization's performance and address internal conflicts.
- The Board of Directors: Responsible for providing oversight and strategic direction, but struggling to effectively guide the organization.
- The Staff: Facing internal conflicts, low morale, and a lack of clarity regarding their roles and responsibilities.
3. Analysis of the Case Study
This case study can be analyzed through the lens of several frameworks:
- Organizational Behavior: TIU's internal conflicts stem from a lack of clear communication, ineffective leadership, and a lack of trust among staff. This is exacerbated by the organization's culture, which appears to be hierarchical and resistant to change.
- Leadership: The case highlights the challenges of leadership in a complex and dynamic environment. Oleksandr Klymenko's leadership style, while well-intentioned, appears to be lacking in some key areas, such as conflict resolution, team building, and strategic vision.
- Change Management: TIU's efforts to implement change have been met with resistance due to a lack of communication, employee engagement, and a clear vision for the future.
- Resource Management: TIU faces challenges in managing its limited resources, including financial constraints, staff turnover, and a lack of access to expertise.
4. Recommendations
To address these challenges, TIU should implement the following recommendations:
1. Build a Strong Organizational Culture:
- Foster a culture of transparency and accountability: Implement clear ethical guidelines and policies, and promote open communication at all levels.
- Encourage collaboration and teamwork: Implement team-building activities, cross-functional projects, and create a culture of shared responsibility.
- Develop a strong organizational identity: Define clear values, mission, and vision, and communicate them effectively to all stakeholders.
- Invest in employee engagement: Conduct regular employee surveys, provide opportunities for professional development, and create a positive work environment.
2. Enhance Leadership Capabilities:
- Develop leadership skills: Provide training and development opportunities for leaders, focusing on areas such as conflict resolution, communication, and strategic thinking.
- Promote a collaborative leadership style: Encourage leaders to empower their teams, delegate effectively, and foster a culture of shared decision-making.
- Build a strong leadership team: Identify and develop potential leaders within the organization, ensuring diversity and representation across various departments.
3. Implement a Sustainable Growth Strategy:
- Develop a clear strategic plan: Define TIU's long-term goals, key performance indicators (KPIs), and a roadmap for achieving them.
- Diversify funding sources: Explore new avenues for funding, such as corporate sponsorships, international grants, and social impact investments.
- Expand outreach and impact: Develop innovative programs and initiatives to reach new audiences and address emerging challenges.
- Leverage technology and analytics: Utilize data-driven decision-making to optimize resource allocation, track progress, and measure impact.
5. Basis of Recommendations
These recommendations are based on the following considerations:
- Core competencies and consistency with mission: The recommendations align with TIU's mission to fight corruption and promote transparency.
- External customers and internal clients: The recommendations focus on building a stronger organization that can better serve its stakeholders, including donors, partners, and the Ukrainian public.
- Competitors: The recommendations aim to position TIU as a leading anti-corruption organization in Ukraine, by focusing on innovation, efficiency, and impact.
- Attractiveness ' quantitative measures if applicable: The recommendations are designed to enhance TIU's financial sustainability, increase its impact, and attract and retain top talent.
6. Conclusion
By implementing these recommendations, TIU can overcome its current challenges, build a stronger organization, and achieve its mission of fighting corruption in Ukraine. This will require a commitment from leadership, staff, and the Board of Directors to embrace change, foster collaboration, and prioritize long-term sustainability.
7. Discussion
Other alternatives not selected include:
- Merging with another organization: This could provide access to resources and expertise, but would require careful consideration of cultural differences and potential conflicts.
- Focusing solely on advocacy: This would require a shift in focus and resources, and may limit TIU's ability to directly impact the fight against corruption.
Key risks and assumptions associated with the recommendations include:
- Resistance to change: Employees may resist changes to the organization's culture and structure.
- Lack of resources: TIU may face challenges in securing the necessary funding and expertise to implement the recommendations.
- External factors: The political and economic environment in Ukraine may impact TIU's ability to achieve its goals.
8. Next Steps
To implement these recommendations, TIU should take the following steps:
- Form a task force: Create a cross-functional team to develop and implement the recommendations.
- Communicate the vision: Clearly communicate the rationale for the changes and the expected benefits to all stakeholders.
- Pilot test initiatives: Implement pilot programs to test the effectiveness of the recommendations before rolling them out organization-wide.
- Monitor progress: Track progress towards achieving the goals and make adjustments as needed.
By taking these steps, TIU can transform itself into a more effective and sustainable organization, playing a critical role in the fight against corruption in Ukraine.
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Case Description
The overarching vision of the global nongovernmental organization Transparency International was to free the world from corruption. Transparency International Ukraine (TIU) was founded in 2014, after three failed attempts, to tackle the high level of corruption that had taken hold of that country. Over the first two years, the chief executive officer faced significant organizational issues that hindered the organization's performance; he appointed an external hire as chief operating officer to help facilitate a transition to a new, more professional team in Kyiv and to turn the organization around. As the two seasoned professionals worked collaboratively to revamp the organization, they realized they faced challenging external and internal pressures. Not only were they tackling highly corrupt public officers and colluding oligarchic elites, they were also faced with alienated volunteers, who questioned their ability to transform TIU. In 2017, they had made some progress but still faced many barriers. How could they reinvent the organization without risking burnout?
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