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Harvard Case - Self-Motivation of Entrepreneur Lu Chengdui

"Self-Motivation of Entrepreneur Lu Chengdui" Harvard business case study is written by Dezhi Chen, Fang Dai, Dominic Lim. It deals with the challenges in the field of Organizational Behavior. The case study is 8 page(s) long and it was first published on : Jan 3, 2018

At Fern Fort University, we recommend a multi-pronged approach to address Lu Chengdui's challenges, focusing on fostering his self-motivation, building a strong organizational culture, and implementing effective leadership strategies. This will involve a combination of personal development initiatives, organizational change management, and strategic leadership coaching.

2. Background

Lu Chengdui, the founder and CEO of a successful manufacturing company, faces a critical juncture. While his company has achieved significant growth, Lu is struggling with maintaining his own motivation and finding the right leadership style to guide the company through its next phase. He experiences burnout, struggles with delegating tasks, and feels overwhelmed by the growing complexity of his business. This case study explores the challenges of entrepreneurship, leadership, and organizational development, highlighting the need for self-awareness, effective leadership, and a strong organizational culture to sustain growth and success.

3. Analysis of the Case Study

This case study can be analyzed through the lens of several frameworks:

Leadership Styles: Lu's leadership style, initially characterized by strong vision, hands-on involvement, and a focus on results, is no longer serving him effectively. He needs to transition towards a more transformational leadership style, empowering others, fostering collaboration, and focusing on long-term vision.

Organizational Culture: Lu's company culture, built on his initial entrepreneurial spirit, is now facing challenges. The rapid growth has led to a shift in employee demographics, a need for more formalized processes, and a potential for conflict between the old and new guard. This calls for a deliberate effort to cultivate a culture that values collaboration, innovation, and employee engagement.

Motivation Theories: Lu's own motivation is waning due to the increasing demands of his role. Applying Maslow's Hierarchy of Needs, we can see that his higher-order needs for self-actualization and fulfillment are not being met. He needs to find ways to re-engage with his passion for the business and find meaning in his leadership role.

Change Management: The company is undergoing significant change, requiring a structured approach to manage the transition. Lewin's Change Management model can be applied to unfreeze the current organizational culture, implement changes through clear communication and training, and refreeze the new culture through reinforcement and ongoing support.

Team Dynamics: The company's growth has led to the formation of diverse teams with varying levels of experience and expertise. Building effective teams requires understanding group behavior, fostering communication, promoting collaboration, and addressing potential conflicts.

Decision-Making Processes: Lu's reluctance to delegate stems from a fear of losing control. He needs to develop a more collaborative decision-making process, empowering his team to take ownership and contribute their expertise.

4. Recommendations

  1. Leadership Development: Lu should engage in a leadership development program focused on transitioning from a transactional to a transformational leadership style. This program should include:

    • Self-Awareness: Assessment of his leadership strengths and weaknesses, identifying areas for improvement, and developing emotional intelligence.
    • Delegation and Empowerment: Learning effective delegation techniques, building trust in his team, and fostering a culture of ownership.
    • Vision and Strategy: Refocusing on the long-term vision for the company, developing a strategic plan, and communicating it effectively to his team.
    • Mentorship and Coaching: Seeking guidance from experienced mentors and coaches to navigate the challenges of leadership and organizational growth.
  2. Organizational Culture Development: Implement a comprehensive organizational culture change initiative focusing on:

    • Values and Vision: Defining core values that reflect the company's desired culture, aligning them with the long-term vision, and communicating them clearly to all employees.
    • Communication and Transparency: Establishing open and transparent communication channels, fostering a culture of feedback, and promoting open dialogue between management and employees.
    • Employee Engagement: Implementing programs and initiatives to increase employee engagement, including recognition programs, professional development opportunities, and opportunities for team building.
    • Diversity and Inclusion: Promoting a culture of inclusivity, valuing diverse perspectives, and creating a welcoming environment for all employees.
  3. Team Building and Collaboration: Focus on building high-performing teams by:

    • Team Formation: Creating diverse teams with complementary skills and perspectives, ensuring clear roles and responsibilities.
    • Team Dynamics: Facilitating team building activities, fostering communication and collaboration, and addressing potential conflicts constructively.
    • Performance Management: Implementing performance management systems that provide clear expectations, regular feedback, and opportunities for growth.
    • Cross-Functional Collaboration: Encouraging collaboration across departments, fostering a culture of shared goals and objectives.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Consistency with Mission: The recommendations align with the company's core competencies in manufacturing and its mission to provide high-quality products and services.
  • External Customers and Internal Clients: The recommendations focus on building a strong organizational culture that will enhance customer satisfaction and employee engagement, ultimately contributing to the company's success.
  • Competitors: The recommendations aim to position the company for sustainable growth by fostering innovation, collaboration, and employee engagement, allowing it to stay ahead of its competitors.
  • Attractiveness ' Quantitative Measures: While quantitative measures are not explicitly stated in the case study, the recommendations are expected to lead to improved employee performance, increased customer satisfaction, and ultimately, a stronger bottom line.

6. Conclusion

Lu Chengdui's journey from entrepreneur to CEO requires a deliberate shift in leadership style and a conscious effort to build a strong organizational culture. By embracing a transformational leadership approach, fostering a culture of collaboration and innovation, and empowering his team, Lu can successfully navigate the challenges of growth and ensure the long-term success of his company.

7. Discussion

Other alternatives to the recommended approach include:

  • Hiring an external CEO: This could provide immediate leadership expertise but might not address the underlying issues of organizational culture and Lu's own development.
  • Focusing solely on personal development: This would neglect the need for organizational change and could lead to a disconnect between Lu's vision and the company's reality.

Key assumptions of the recommendations include:

  • Lu's willingness to embrace change and engage in personal development.
  • The company's ability to implement the recommended changes effectively.
  • The team's commitment to collaboration and innovation.

8. Next Steps

  1. Leadership Development Program: Develop a customized leadership development program for Lu, including assessments, coaching sessions, and mentorship opportunities. (Timeline: 3 months)
  2. Organizational Culture Assessment: Conduct a comprehensive organizational culture assessment to identify strengths, weaknesses, and areas for improvement. (Timeline: 1 month)
  3. Communication and Transparency Initiative: Implement a communication strategy to clearly communicate the company's vision, values, and strategic goals to all employees. (Timeline: 2 months)
  4. Team Building Activities: Organize team building activities to foster collaboration, communication, and trust among employees. (Timeline: Ongoing)
  5. Performance Management System: Implement a performance management system that provides clear expectations, regular feedback, and opportunities for growth. (Timeline: 3 months)

By taking these steps, Lu Chengdui can successfully navigate the challenges of growth, build a strong organizational culture, and ensure the long-term success of his company.

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Case Description

It was September 2009 when 21-year-old entrepreneur Lu Chengdui first considered entering the partnership that led to his becoming the chairman and general manager of Wenzhou Cijueshi Science and Technology Co. Ltd. (Cijueshi) in Zhejiang Province, China. Lu started his entrepreneurial efforts when he was in college; he became a serial entrepreneur and achieved great performance. His story drew the attention of both the media and the public. Lu was known for his perseverance and his courage in overcoming difficulties and pursuing his dreams for success. He was a role model for college students who wanted to be entrepreneurs. As he considered a possible involvement in Cijueshi, a company that specialized in developing, selling, and repairing pottery and porcelain, Lu wondered about entering a business in a field where he had no practical experience. What had made him so confident in his previous entrepreneurial success? How had he motivated himself to realize his entrepreneurial targets? He looked back at his entrepreneurial experiences to date to find answers to these questions and motivation for this new endeavour.

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