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Harvard Case - HBS Class of 2009: All Talk As They Prepare to Walk?

"HBS Class of 2009: All Talk As They Prepare to Walk?" Harvard business case study is written by Rakesh Khurana, Nitin Nohria, Dalia Rahman. It deals with the challenges in the field of Organizational Behavior. The case study is 16 page(s) long and it was first published on : Sep 2, 2010

At Fern Fort University, we recommend a comprehensive approach to address the challenges faced by the graduating class of 2009. This approach focuses on building a strong foundation for their career success through a combination of leadership development, career planning, networking, and organizational culture transformation. This will involve a multi-pronged strategy that includes workshops, mentorship programs, alumni networking events, and a revised organizational culture that fosters employee engagement and psychological safety.

2. Background

The case study focuses on the graduating class of 2009 at a prestigious university, facing a challenging job market. Despite their strong academic credentials, many students are struggling to secure employment, experiencing anxiety and uncertainty about their future. The university administration is grappling with the responsibility of supporting these students in their transition to the professional world.

The main protagonists are:

  • The graduating class of 2009: A group of highly intelligent and ambitious individuals facing an uncertain job market.
  • The university administration: Concerned about the well-being and career prospects of their students, seeking effective strategies to support them.
  • The alumni network: A valuable resource for career guidance and mentorship, but with limited engagement and outreach.

3. Analysis of the Case Study

This case study highlights several key issues related to organizational behavior, leadership development, and change management.

Organizational Behavior:

  • Motivation Theories: The students are facing a lack of motivation and confidence due to the challenging job market. The university needs to tap into their intrinsic motivation by emphasizing the value of their skills and experiences, and providing them with opportunities to develop their potential.
  • Organizational Culture: The current organizational culture may not be conducive to fostering a sense of community and support among students. Creating a more inclusive and collaborative environment can empower students and build their confidence.
  • Team Dynamics: The university needs to leverage the power of teams by creating opportunities for students to work together on projects, learn from each other, and build strong professional networks.

Leadership Development:

  • Leadership Styles: The university needs to provide students with opportunities to develop their leadership skills through workshops, mentorship programs, and real-world experiences.
  • Emotional Intelligence: Developing emotional intelligence is crucial for success in the workplace. The university should incorporate emotional intelligence training into its curriculum and provide students with tools for self-awareness and empathy.
  • Decision-Making Processes: Students need to develop strong decision-making skills to navigate the complexities of the job market. The university can provide them with training on critical thinking, problem-solving, and strategic decision-making.

Change Management:

  • Resistance to Change: The university needs to address potential resistance to change by involving students in the development and implementation of new initiatives. Clear communication, transparency, and addressing concerns are essential.
  • Organizational Learning: The university should create a culture of continuous learning and improvement by fostering open dialogue, feedback mechanisms, and a willingness to adapt to changing circumstances.
  • Organizational Identity: The university needs to reinforce its brand and values to help students feel confident in their identity as alumni and to attract potential employers.

4. Recommendations

To address the challenges faced by the graduating class of 2009, we recommend the following:

1. Enhance Leadership Development:

  • Leadership Development Programs: Implement comprehensive leadership development programs that focus on practical skills, emotional intelligence, and ethical decision-making.
  • Mentorship Programs: Establish a robust mentorship program that connects graduating students with successful alumni who can provide guidance, support, and career advice.
  • Experiential Learning Opportunities: Create opportunities for students to gain practical experience through internships, volunteer work, and community engagement projects.

2. Foster Career Planning and Networking:

  • Career Counseling and Resources: Expand career counseling services, providing students with personalized guidance on resume writing, interview skills, and job search strategies.
  • Alumni Networking Events: Organize regular alumni networking events where students can connect with potential employers and learn about career opportunities.
  • Online Career Platforms: Develop an online platform that connects students with alumni, employers, and industry experts, facilitating information sharing and networking.

3. Transform Organizational Culture:

  • Employee Engagement Initiatives: Implement initiatives that foster employee engagement, such as employee surveys, recognition programs, and opportunities for professional development.
  • Psychological Safety: Create a culture of psychological safety where students feel comfortable asking questions, sharing ideas, and taking risks without fear of judgment.
  • Diversity and Inclusion: Promote diversity and inclusion within the university community, creating a welcoming environment for all students and fostering a sense of belonging.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Consistency with Mission: The recommendations align with the university's mission to provide a holistic education that prepares students for successful careers.
  • External Customers and Internal Clients: The recommendations address the needs of both the graduating students and the university administration, fostering positive relationships and mutual benefits.
  • Competitors: The recommendations are designed to differentiate the university from its competitors by providing students with a unique and valuable set of skills and experiences.
  • Attractiveness: The recommendations are expected to enhance the university's reputation, attract top talent, and improve student satisfaction.

6. Conclusion

By implementing these recommendations, Fern Fort University can effectively support the graduating class of 2009 in their transition to the professional world. The university will be able to build a strong foundation for their career success, foster a sense of community and belonging, and prepare them to thrive in a dynamic and competitive job market.

7. Discussion

Alternative approaches could include:

  • Focusing solely on career counseling: This approach may be insufficient to address the complex challenges faced by students.
  • Relying solely on alumni networks: While valuable, alumni networks may not be readily accessible to all students and may not provide comprehensive support.

Risks and Key Assumptions:

  • Implementation challenges: The recommendations require significant resources and commitment from the university administration.
  • Student engagement: The success of the recommendations depends on student participation and engagement.
  • Job market conditions: The effectiveness of the recommendations may be influenced by changes in the job market.

8. Next Steps

  • Develop a detailed implementation plan: Outline timelines, responsibilities, and resource requirements for each recommendation.
  • Pilot test initiatives: Implement pilot programs to test the effectiveness of the recommendations before full-scale implementation.
  • Monitor and evaluate progress: Regularly track progress, gather feedback, and make adjustments as needed.

By taking these steps, Fern Fort University can create a supportive and transformative environment that empowers its graduating class to succeed in their careers and contribute meaningfully to society.

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Case Description

Max Anderson, HBS Class of 2009, founded the MBA Oath Initiative. The oath was a voluntary pledge "to create value responsibly and ethically." Anderson and a team of students and faculty worked to launch the first MBA Oath Ceremony conducted on campus during Harvard graduation week.

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