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Harvard Case - Paez

"Paez" Harvard business case study is written by Jill Avery, Maria Fernanda Miguel, Laura Urdapilleta. It deals with the challenges in the field of Marketing. The case study is 19 page(s) long and it was first published on : Oct 8, 2015

At Fern Fort University, we recommend Paez implement a comprehensive growth strategy focused on expanding its reach and solidifying its brand positioning in the global footwear market. This strategy involves a multi-pronged approach encompassing product innovation, strategic partnerships, targeted marketing campaigns, and leveraging digital channels to engage with a wider audience.

2. Background

The case study focuses on Paez, a Colombian footwear company known for its vibrant, handcrafted canvas shoes. Paez has experienced significant success in its home market, but faces challenges in scaling its business internationally. The company's founder, Santiago Ortiz, recognizes the need to expand beyond Colombia to achieve sustainable growth and compete effectively in a globalized market. The case study explores the challenges and opportunities Paez faces as it navigates international expansion and seeks to establish itself as a leading player in the global footwear industry.

3. Analysis of the Case Study

We can analyze Paez's situation using a combination of frameworks:

a) SWOT Analysis:

  • Strengths:
    • Strong brand identity and unique product offering.
    • Skilled workforce and craftsmanship.
    • Positive brand image and loyal customer base in Colombia.
    • Strong social media presence and positive online reviews.
  • Weaknesses:
    • Limited international brand awareness.
    • Dependence on Colombian manufacturing and supply chain.
    • Lack of robust marketing and distribution infrastructure outside Colombia.
    • Limited product diversification.
  • Opportunities:
    • Growing global demand for sustainable and ethically produced footwear.
    • Increasing popularity of casual and comfortable footwear styles.
    • Potential for partnerships with international retailers and distributors.
    • Expanding into new markets with high growth potential.
  • Threats:
    • Intense competition from established global footwear brands.
    • Fluctuations in raw material costs and currency exchange rates.
    • Potential for counterfeiting and brand dilution.
    • Changing consumer preferences and trends.

b) PESTEL Analysis:

  • Political: Navigating trade agreements and regulations in new markets.
  • Economic: Global economic conditions, fluctuating currency rates, and consumer spending patterns.
  • Social: Growing awareness of ethical and sustainable production practices, increasing demand for comfort and casual footwear.
  • Technological: Leveraging e-commerce and digital marketing to reach global audiences.
  • Environmental: Sustainability concerns and the need to adopt eco-friendly manufacturing processes.
  • Legal: Compliance with labor laws, intellectual property protection, and import/export regulations.

c) Marketing Analysis:

  • Segmentation, Targeting, Positioning: Paez needs to identify specific target markets within each region, tailoring its marketing messages and product offerings to resonate with their needs and preferences.
  • Consumer Behavior Analysis: Understanding the motivations and purchasing behavior of consumers in different markets is crucial for effective marketing strategies.
  • Competitive Analysis: Paez must analyze the competitive landscape in each target market, identifying key competitors and their strengths and weaknesses.
  • Product Lifecycle Management: Paez should consider introducing new product lines and variations to cater to diverse consumer needs and maintain a competitive edge.
  • Value Proposition Development: Clearly articulating Paez's unique value proposition to consumers, emphasizing its ethical production, craftsmanship, and distinctive style.

4. Recommendations

Paez should implement the following recommendations to achieve sustainable growth and expand its global footprint:

a) Product Innovation and Development:

  • Diversify product lines: Introduce new styles, materials, and colorways to appeal to a wider range of consumers.
  • Collaborate with designers: Partner with established designers or emerging talent to create limited-edition collections and generate buzz.
  • Focus on sustainability: Develop eco-friendly footwear options using sustainable materials and production processes.

b) Strategic Partnerships:

  • Retail Partnerships: Collaborate with international retailers and distributors to expand distribution channels.
  • Brand Collaborations: Partner with complementary brands to create co-branded products or marketing campaigns.
  • Influencer Marketing: Engage with relevant influencers in target markets to increase brand awareness and reach new audiences.

c) Targeted Marketing Campaigns:

  • Digital Marketing: Leverage social media, search engine optimization (SEO), and paid advertising to reach target audiences online.
  • Content Marketing: Create engaging content that showcases Paez's brand story, craftsmanship, and sustainability initiatives.
  • Email Marketing: Build an email list and nurture relationships with potential customers.
  • Public Relations: Develop a PR strategy to secure media coverage and build brand visibility.

d) International Expansion Strategy:

  • Market Entry Strategies: Start with a phased approach, entering markets with high growth potential and a strong affinity for Paez's brand.
  • Cross-Cultural Marketing: Adapt marketing messages and campaigns to reflect local cultural nuances and preferences.
  • Local Partnerships: Collaborate with local businesses and organizations to build relationships and gain market insights.
  • Global Supply Chain: Establish a robust supply chain to ensure efficient production and distribution across international markets.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Consistency with Mission: Paez's core competencies lie in its craftsmanship, brand identity, and commitment to ethical production. The recommendations align with these strengths and support the company's mission to create high-quality, sustainable footwear.
  • External Customers and Internal Clients: The recommendations address the needs of both external customers and internal stakeholders. They aim to attract new customers while empowering employees and fostering a culture of innovation.
  • Competitors: The recommendations take into account the competitive landscape and position Paez to differentiate itself from established brands.
  • Attractiveness: The recommendations are expected to drive revenue growth, increase brand awareness, and enhance Paez's market position.

6. Conclusion

By implementing these recommendations, Paez can successfully navigate the challenges of international expansion and establish itself as a leading player in the global footwear industry. The company's strong brand identity, commitment to sustainability, and focus on product innovation will enable it to capture a significant share of the market and achieve sustainable growth.

7. Discussion

Alternatives:

  • Licensing Agreement: Paez could consider licensing its brand to a larger footwear company with established international distribution channels. However, this option could lead to a loss of control over brand image and product quality.
  • Acquisition: Paez could be acquired by a larger company with the resources and expertise to support international expansion. This option could provide immediate access to new markets and resources, but it could also compromise Paez's independence and brand identity.

Risks and Key Assumptions:

  • Market Volatility: Fluctuations in global economic conditions and consumer spending patterns could impact demand for Paez's products.
  • Competition: Intense competition from established footwear brands could make it challenging to gain market share.
  • Cultural Differences: Adapting marketing campaigns and product offerings to different cultures could be complex and require careful planning.

8. Next Steps

  • Conduct thorough market research: Identify specific target markets and analyze their needs, preferences, and competitive landscape.
  • Develop a detailed international expansion plan: Outline specific market entry strategies, marketing campaigns, and distribution channels.
  • Secure funding: Obtain the necessary financial resources to support product development, marketing initiatives, and international expansion.
  • Build a strong team: Recruit experienced professionals with expertise in international business, marketing, and product development.

By taking these steps, Paez can effectively implement its growth strategy and achieve its ambitious goals in the global footwear market.

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Case Description

Paez, an Argentine start-up fashion brand, sold traditional alpargatas, a sleepy shoe category that suddenly woke up when U.S. company TOMS borrowed the traditional alpargata design, covered it with fashionable colors and prints, and tied it to a social cause. Paez's founders were keenly aware of the present and future challenges they faced due to the resources and capabilities of their well-capitalized and marketing-savvy competitor. How could a small brand compete against a company that had captured the hearts and minds of consumers? Which brand positioning concept should Paez choose to best capture consumers' attention and interest and compete against TOMS? How would the choice of positioning affect the rollout of Paez' distribution strategy and its product line strategy?

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