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Harvard Case - Niantic, Inc.: Pokemon Go and the Rise of Augmented Reality Gaming

"Niantic, Inc.: Pokemon Go and the Rise of Augmented Reality Gaming" Harvard business case study is written by Fareena Sultan, David T.A. Wesley. It deals with the challenges in the field of Marketing. The case study is 23 page(s) long and it was first published on : Mar 8, 2019

At Fern Fort University, we recommend that Niantic, Inc. focus on expanding its augmented reality (AR) gaming portfolio while strategically leveraging its existing brand equity and user base. This will involve diversifying its game offerings, exploring new revenue streams, and strengthening its global marketing efforts. This strategy will ensure Niantic's continued success and solidify its position as a leader in the burgeoning AR gaming market.

2. Background

Niantic, Inc. is a mobile gaming company best known for its groundbreaking AR game, Pok'mon Go. The company was founded in 2010 as a subsidiary of Google and has since become a pioneer in the AR gaming space. Pok'mon Go's phenomenal success, with over 1 billion downloads worldwide, demonstrated the immense potential of AR gaming and its ability to engage players in real-world environments.

The case study focuses on Niantic's challenges and opportunities as it seeks to build upon its success and expand its AR gaming portfolio. The company faces competition from established gaming giants and new entrants, while also navigating the complexities of monetizing its games and attracting a diverse player base.

3. Analysis of the Case Study

To analyze Niantic's current situation and future prospects, we will employ a combination of frameworks:

a) SWOT Analysis:

  • Strengths:
    • Strong brand recognition and loyal user base.
    • Expertise in AR technology and game development.
    • Extensive global reach and established partnerships.
    • Data-driven approach to game development and marketing.
  • Weaknesses:
    • Limited game portfolio beyond Pok'mon Go.
    • Dependence on a single franchise for revenue generation.
    • Potential for user fatigue and churn.
    • Difficulty in monetizing AR games effectively.
  • Opportunities:
    • Growing AR gaming market with significant potential.
    • Expansion into new genres and IPs beyond Pok'mon.
    • Development of AR experiences beyond gaming.
    • Integration of AR technology with other industries.
  • Threats:
    • Competition from established gaming companies.
    • Rise of new AR gaming technologies and platforms.
    • Regulatory challenges and privacy concerns.
    • Dependence on mobile devices and internet connectivity.

b) Porter's Five Forces Analysis:

  • Threat of New Entrants: High - The AR gaming market is attracting significant investment and new players.
  • Bargaining Power of Buyers: Moderate - Players have a wide range of options and can easily switch games.
  • Bargaining Power of Suppliers: Low - Niantic has access to a diverse pool of developers and technology providers.
  • Threat of Substitute Products: High - Traditional mobile games and other forms of entertainment compete for players' attention.
  • Competitive Rivalry: High - The AR gaming market is becoming increasingly competitive with established players and new entrants.

c) PESTEL Analysis:

  • Political: Government regulations and policies related to data privacy and AR technology.
  • Economic: Global economic conditions and consumer spending on entertainment.
  • Social: Growing interest in AR gaming and immersive experiences.
  • Technological: Advancements in AR technology and mobile devices.
  • Environmental: Sustainability considerations and impact of AR games on the environment.
  • Legal: Intellectual property rights and licensing agreements.

4. Recommendations

Niantic should focus on the following key areas to achieve sustainable growth and maintain its leadership position in the AR gaming market:

a) Diversify Game Portfolio:

  • Develop new AR games based on diverse IPs: Explore partnerships with established franchises and create original AR games across different genres.
  • Invest in R&D for innovative AR gameplay mechanics: Develop new AR features and mechanics that enhance player engagement and create unique experiences.
  • Target different demographics and player interests: Create games that appeal to a broader audience beyond the core Pok'mon Go demographic.

b) Explore New Revenue Streams:

  • In-game advertising: Implement non-intrusive advertising models that align with the game's aesthetic and user experience.
  • Partnerships and sponsorships: Collaborate with brands to offer in-game promotions and branded experiences.
  • AR-based services: Develop AR-powered services beyond gaming, such as location-based entertainment, tourism, and education.

c) Strengthen Global Marketing Efforts:

  • Localized marketing campaigns: Tailor marketing messages and promotions to specific regional markets and cultural preferences.
  • Social media engagement: Leverage social media platforms to build community, foster engagement, and generate buzz.
  • Influencer marketing: Partner with relevant influencers to reach specific target audiences and promote new games.

d) Invest in Technology and Analytics:

  • Enhance AR technology: Continuously improve AR capabilities and user experience through research and development.
  • Data-driven game design: Utilize player data to optimize game mechanics, content, and monetization strategies.
  • AI and machine learning: Implement AI algorithms to personalize gameplay, target marketing efforts, and improve game performance.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core competencies and consistency with mission: Niantic's core competency lies in AR technology and game development. Diversifying its game portfolio and exploring new revenue streams aligns with its mission to create immersive AR experiences.
  • External customers and internal clients: The recommendations address the needs of both players and internal stakeholders. Diversifying game offerings will attract new players and reduce dependence on a single franchise. Exploring new revenue streams will ensure financial stability and support future growth.
  • Competitors: The recommendations are designed to differentiate Niantic from its competitors by focusing on innovation, diverse IPs, and global marketing.
  • Attractiveness: The recommendations are expected to generate positive returns on investment through increased revenue, user engagement, and brand value.

6. Conclusion

Niantic, Inc. has a unique opportunity to solidify its position as a leader in the AR gaming market. By diversifying its game portfolio, exploring new revenue streams, and strengthening its global marketing efforts, the company can achieve sustainable growth and capitalize on the immense potential of AR technology.

7. Discussion

Alternatives:

  • Focusing solely on Pok'mon Go: This strategy carries the risk of user fatigue and declining revenue as the game ages.
  • Acquiring existing AR game studios: This approach could provide immediate access to new IPs and expertise but carries significant financial risks and integration challenges.

Risks and Key Assumptions:

  • Technological advancements: The rapid evolution of AR technology could render existing games obsolete or create new competitive threats.
  • Consumer adoption: The success of AR gaming depends on widespread consumer adoption and acceptance of AR technology.
  • Regulatory landscape: Changes in regulations related to data privacy and AR technology could impact Niantic's operations and business model.

8. Next Steps

  • Develop a comprehensive roadmap for diversifying the game portfolio.
  • Identify and secure partnerships with relevant IPs and brands.
  • Invest in research and development for innovative AR technologies and gameplay mechanics.
  • Implement a global marketing strategy that targets diverse audiences.
  • Monitor market trends and competitor activities to adapt strategies accordingly.

By taking these steps, Niantic can ensure its continued success and lead the evolution of the AR gaming market.

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Case Description

In the summer of 2016, the unprecedented growth of Pokemon GO introduced augmented reality into mainstream gaming. Pokemon GO was developed by San Francisco-based Niantic, Inc. (Niantic), a highly successful spinoff from Google Inc., which partnered with the Japanese video game company Nintendo Co., Ltd. to bring the popular video game franchise into the mobile gaming sphere. Niantic's version included the innovative use of augmented reality, a technology that merged artificial reality with the real world. Although this strategy was a fresh approach, it also presented risks. Niantic was determined to shut down cheating apps and websites that were overloading the company's servers and giving some players unfair advantages. Some players were dismayed by Niantic's actions and by the apps and websites themselves, while others predicted that the game's popularity would disappear as quickly as it had grown. By late 2016, Niantic needed to decide how to move forward. Should Pokemon GO continue to evolve as an augmented-reality game, with teams and live events, or should Niantic create a new gaming experience focused on features from the original Pokemon games? Alternatively, should the company partner with third-party developers, including those that had developed popular cheating apps and websites? Finally, how should Niantic fund its unexpected growth?

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