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Harvard Case - Snapper Future Tech: Land Records and Registration Using Blockchain

"Snapper Future Tech: Land Records and Registration Using Blockchain" Harvard business case study is written by Poonam Garg, Rashmi Kumar Aggarwal, Shashank Raj, Ashish Garg. It deals with the challenges in the field of Information Technology. The case study is 9 page(s) long and it was first published on : Mar 1, 2019

At Fern Fort University, we recommend Snapper Future Tech pursue a phased approach to implementing a blockchain-based land records and registration system. This approach will involve a strategic combination of digital transformation, IT infrastructure upgrades, and data analytics to create a secure, transparent, and efficient system. This will not only benefit Snapper Future Tech but also contribute to a more reliable and accessible land administration system for the entire country.

2. Background

Snapper Future Tech, a start-up in a developing country, has identified an opportunity to revolutionize land records and registration using blockchain technology. The current system is plagued by inefficiencies, corruption, and a lack of transparency. Snapper Future Tech aims to address these issues by creating a secure, tamper-proof, and accessible platform for land ownership information. The main protagonists in this case are:

  • Snapper Future Tech: A start-up company with a vision to modernize land records through blockchain technology.
  • Government Officials: Concerned about the current system's inefficiencies and open to exploring innovative solutions.
  • Landowners: Seeking a more secure and transparent system to protect their land rights.

3. Analysis of the Case Study

This case study can be analyzed using the Porter's Five Forces Framework to understand the competitive landscape and the potential for Snapper Future Tech's success.

  • Threat of New Entrants: High. The blockchain technology is relatively new and accessible, making it easy for competitors to enter the market.
  • Bargaining Power of Buyers: Moderate. Landowners are likely to be receptive to a more efficient system, but their bargaining power may be limited by the lack of alternatives.
  • Bargaining Power of Suppliers: Low. Snapper Future Tech can leverage open-source blockchain technologies and readily available IT resources.
  • Threat of Substitute Products: Low. There are no direct substitutes for a blockchain-based land records system.
  • Competitive Rivalry: High. The potential for rapid innovation and the emergence of competitors makes the market highly competitive.

Key Challenges:

  • Technological Complexity: Implementing a blockchain-based system requires significant technical expertise and resources.
  • Data Migration: Migrating existing land records to a new system poses a logistical challenge.
  • Regulatory Approval: Obtaining government approval for the new system may be complex and time-consuming.
  • Public Acceptance: Educating the public and gaining their trust in the new technology is crucial.

4. Recommendations

Snapper Future Tech should adopt a phased approach to implementing their blockchain-based land records system:

Phase 1: Pilot Project:

  • Focus: Develop a pilot project in a limited geographic area with a manageable number of landowners.
  • Objective: Test the system's functionality, security, and user experience.
  • Key Activities:
    • Develop a Minimum Viable Product (MVP): Focus on core functionalities like land registration, ownership transfer, and secure data storage.
    • Partner with Local Government: Secure government support and collaboration for the pilot project.
    • Engage with Landowners: Educate landowners about the benefits of the new system and gather feedback.
    • Data Migration: Begin migrating a limited set of land records to the blockchain platform.
    • Security Audits: Conduct rigorous security audits to ensure the system's robustness.

Phase 2: Expansion and Optimization:

  • Focus: Expand the pilot project to cover a wider geographical area and refine the system based on feedback.
  • Objective: Demonstrate the system's scalability and effectiveness.
  • Key Activities:
    • Expand Infrastructure: Upgrade IT infrastructure to accommodate the increased data volume and user traffic.
    • Develop User Interface: Create a user-friendly interface for landowners to access and manage their land records.
    • Integrate with Existing Systems: Connect the blockchain system with other government databases and land administration systems.
    • Implement Data Analytics: Use data analytics to identify trends, improve efficiency, and enhance decision-making.
    • Develop Marketing and Outreach: Promote the system's benefits to landowners and stakeholders.

Phase 3: Full-Scale Rollout:

  • Focus: Expand the system nationwide and integrate it into the country's land administration framework.
  • Objective: Establish a robust and secure system for managing land records and registration.
  • Key Activities:
    • Government Collaboration: Work closely with the government to ensure legal recognition and integration of the system.
    • Public Awareness Campaign: Conduct a comprehensive public awareness campaign to educate citizens about the new system.
    • Training and Support: Provide training and support to government officials and landowners on using the new system.
    • Continuous Improvement: Implement a system for monitoring, evaluating, and continuously improving the system's performance.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies: Snapper Future Tech's core competency lies in leveraging blockchain technology for innovative solutions. This project aligns with their mission and expertise.
  • External Customers: Landowners are the primary beneficiaries of this system. The recommendations focus on creating a user-friendly and accessible platform for them.
  • Internal Clients: Government officials are key stakeholders in this project. The recommendations emphasize collaboration and transparency to build trust and ensure successful implementation.
  • Competitors: The recommendations focus on establishing a strong competitive advantage through early adoption, rapid iteration, and building a robust and secure platform.
  • Attractiveness: The project's attractiveness is evident in its potential for social impact, economic growth, and increased efficiency in land administration.

6. Conclusion

Snapper Future Tech has a unique opportunity to revolutionize land records and registration in their country. By adopting a phased approach, they can mitigate risks, build trust, and ensure the successful implementation of a secure, transparent, and efficient system. This project has the potential to transform the country's land administration system, promote economic development, and improve the lives of citizens.

7. Discussion

Other Alternatives:

  • Traditional System Upgrade: A less disruptive approach would involve upgrading the existing system with improved software and security measures. This approach may be less expensive but would not address the underlying issues of corruption and lack of transparency.
  • Centralized Database: A centralized database could be used to manage land records. However, this approach would be vulnerable to security breaches and data manipulation.

Risks and Key Assumptions:

  • Technology Adoption: The success of the project depends on the widespread adoption of blockchain technology by landowners and government officials.
  • Regulatory Approval: Obtaining government approval for the new system may be challenging.
  • Data Security: Maintaining the security and integrity of the blockchain platform is critical.

8. Next Steps

  • Develop a Detailed Project Plan: Outline the specific tasks, timelines, and resources required for each phase of the project.
  • Secure Funding: Identify funding sources and secure the necessary financial resources.
  • Assemble a Team: Recruit a team of experienced professionals with expertise in blockchain technology, software development, data management, and project management.
  • Establish Partnerships: Forge strategic partnerships with government agencies, technology providers, and other stakeholders.
  • Pilot Project Launch: Initiate the pilot project within the next six months.

By taking these steps, Snapper Future Tech can position itself as a leader in the emerging market for blockchain-based land records systems and contribute to a more transparent and efficient land administration system for their country.

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Case Description

On October 10, 2017, the co-founders of Snapper Future Tech Private Limited (Snapper) were discussing the solutions they had proposed at a recent blockchain business conference. Snapper's initiative envisaged digital solutions for smooth land registration, adding transparency, accountability, and good governance at every stage of the process. Snapper had developed a proof of concept for land records on a private blockchain in a cloud-based environment. Its live demonstration of the proposal was well received by the conference attendees; the challenge was whether the government would consider the solution and engage on a long-term basis with the company for blockchain solutions in land registrations. Would Snapper's journey be acknowledged in the annals of the country's digital revolution?

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