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Harvard Case - Should Maruti Suzuki Invest in Electric Cars?

"Should Maruti Suzuki Invest in Electric Cars?" Harvard business case study is written by Veena Keshav Pailwar. It deals with the challenges in the field of International Business. The case study is 13 page(s) long and it was first published on : Jun 11, 2018

At Fern Fort University, we recommend that Maruti Suzuki strategically invest in electric vehicles (EVs), focusing on a phased approach that prioritizes innovation, strategic partnerships, and a robust marketing strategy to capture a significant share of the emerging Indian EV market. This recommendation considers the company's existing strengths, the evolving Indian automotive landscape, and the global trend towards sustainable mobility.

2. Background

Maruti Suzuki, India's largest car manufacturer, has dominated the Indian market for decades with its fuel-efficient and affordable gasoline-powered vehicles. However, the company faces a critical juncture as the Indian government pushes for a transition to electric vehicles, aiming for 30% EV penetration by 2030. This shift presents both opportunities and challenges for Maruti Suzuki.

The case study highlights the company's internal debate regarding the viability of investing in EVs. While some executives argue for a cautious approach, citing the high costs of EV technology and the nascent Indian charging infrastructure, others advocate for a proactive strategy to capitalize on the emerging market.

3. Analysis of the Case Study

To analyze the situation, we can employ the Porter Five Forces framework to understand the competitive landscape and the SWOT analysis to assess Maruti Suzuki's internal strengths and weaknesses:

Porter Five Forces:

  • Threat of new entrants: The EV market in India is attracting new players, including international manufacturers and domestic startups, posing a threat to Maruti Suzuki's dominance.
  • Bargaining power of buyers: Consumers are increasingly demanding eco-friendly and technologically advanced vehicles, giving them greater bargaining power.
  • Bargaining power of suppliers: The supply chain for EV components is still developing, potentially leading to higher prices and limited availability.
  • Threat of substitutes: Alternative modes of transportation, such as public transport and ride-sharing services, could pose a threat to EV adoption.
  • Competitive rivalry: Existing car manufacturers are actively investing in EVs, intensifying competition in the market.

SWOT Analysis:

Strengths:

  • Brand recognition and market leadership: Maruti Suzuki enjoys a strong brand reputation and established distribution network in India.
  • Manufacturing expertise: The company has a proven track record in manufacturing and assembly, which can be adapted to EV production.
  • Strong customer base: Maruti Suzuki has a loyal customer base, providing a potential market for its future EV offerings.
  • Government support: The Indian government is actively promoting EV adoption, offering incentives and subsidies.

Weaknesses:

  • Lack of EV expertise: The company currently lacks significant experience in EV technology and manufacturing.
  • Limited charging infrastructure: The development of a robust charging network is crucial for EV adoption, but the infrastructure is still nascent in India.
  • Potential for high costs: The initial investment in EV technology and infrastructure can be substantial.

Opportunities:

  • Growing EV market: The Indian EV market is expected to grow exponentially in the coming years, offering significant market potential.
  • Government support: The government's push for EV adoption provides incentives and subsidies for manufacturers and consumers.
  • Technological advancements: Rapid advancements in EV technology are driving down costs and improving performance.

Threats:

  • Competition from established and new players: The EV market is attracting both domestic and international players, intensifying competition.
  • Economic uncertainty: Economic fluctuations could impact consumer demand for EVs.
  • Technological disruption: Rapid technological advancements could quickly render current EV models obsolete.

4. Recommendations

Maruti Suzuki should adopt a phased approach to enter the EV market, focusing on:

Phase 1: Strategic Partnerships and Pilot Launch:

  • Form strategic alliances: Partner with leading EV technology companies to gain access to cutting-edge technology and expertise.
  • Pilot launch of a select EV model: Begin with a limited launch of a single EV model, focusing on a specific segment of the market.
  • Develop a robust charging infrastructure: Collaborate with government agencies and private companies to build a network of charging stations across key cities.

Phase 2: Expanding the EV Portfolio:

  • Introduce a range of EV models: Expand the EV portfolio to cater to different market segments and price points.
  • Invest in research and development: Build internal expertise in EV technology and battery management systems.
  • Develop a comprehensive marketing strategy: Position Maruti Suzuki as a leader in the EV market through targeted marketing campaigns and brand building initiatives.

Phase 3: Global Expansion and Sustainability:

  • Explore international markets: Leverage existing partnerships and global distribution networks to expand into international markets with strong EV adoption rates.
  • Embrace sustainability: Integrate sustainability principles into all aspects of the EV value chain, from sourcing materials to manufacturing processes.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core competencies and consistency with mission: The recommendations align with Maruti Suzuki's core competencies in manufacturing and distribution, while also supporting the company's mission to provide affordable and reliable transportation solutions.
  • External customers and internal clients: The recommendations address the evolving needs of environmentally conscious customers and the expectations of internal stakeholders, including investors and employees.
  • Competitors: The recommendations aim to differentiate Maruti Suzuki from competitors by leveraging its brand recognition, existing infrastructure, and strategic partnerships.
  • Attractiveness ' quantitative measures: While specific financial projections are not provided in this case study, the recommendations aim to maximize return on investment by focusing on market share, cost efficiency, and long-term sustainability.

6. Conclusion

By strategically investing in EVs, Maruti Suzuki can capitalize on the growing Indian EV market, enhance its brand image, and secure its position as a leader in sustainable mobility. The company's success will depend on its ability to adapt to the changing market dynamics, embrace innovation, and build strong partnerships.

7. Discussion

Alternative Options:

  • Delaying entry into the EV market: This approach could allow Maruti Suzuki to wait for the EV market to mature and for costs to decrease. However, this could also result in losing market share to competitors and falling behind in technological advancements.
  • Focusing solely on internal development: This approach could lead to significant investments in research and development, but it may not be as efficient as leveraging existing expertise through partnerships.

Risks and Key Assumptions:

  • Government policy changes: Changes in government policies could impact the attractiveness of the EV market.
  • Technological advancements: Rapid technological advancements could quickly render current EV models obsolete.
  • Consumer adoption rates: The success of Maruti Suzuki's EV strategy will depend on consumer demand for EVs.

8. Next Steps

  • Conduct a feasibility study: Analyze the financial viability of the proposed EV strategy.
  • Develop a detailed implementation plan: Outline the specific steps required to execute the recommendations.
  • Establish key performance indicators (KPIs): Track the progress of the EV strategy and measure its effectiveness.
  • Communicate the strategy to stakeholders: Ensure that all stakeholders are informed about the company's commitment to EVs.

By taking these steps, Maruti Suzuki can successfully navigate the transition to electric vehicles and secure its future in the rapidly evolving automotive landscape.

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Case Description

In April 2017, the Indian government announced the country would be free of fossil fuel cars by 2030. Maruti Suzuki was the market leader in India's conventional passenger car segment, and did not agree that electric cars should be forced on the average consumer. Electric cars were very expensive and had limited mileage, making them a poor fit for Indian consumers, who were generally budget-conscious and mileage-obsessed. It would be very difficult to replace fossil fuel cars quickly, especially with largely non-existent infrastructure for the operation of electric cars. Maruti Suzuki wondered if it should wait for the uncertainty in the country to clear, while other car manufacturers took their chances on India's electric car market, or if it should expedite the process of building electric cars and keep its market leadership position intact.

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