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Harvard Case - Road Building or Road Pricing?

"Road Building or Road Pricing?" Harvard business case study is written by Ka-Fu Wong, Timothy D. Hau. It deals with the challenges in the field of General Management. The case study is 28 page(s) long and it was first published on : Jun 27, 2007

At Fern Fort University, we recommend a hybrid approach that combines road building with road pricing. This strategy aims to address the increasing traffic congestion and environmental concerns in Singapore while promoting sustainable transportation and economic growth. This approach involves a phased implementation of road pricing mechanisms alongside targeted investments in road infrastructure, public transportation, and innovative mobility solutions.

2. Background

The case study focuses on Singapore's struggle with traffic congestion and its impact on economic productivity and environmental sustainability. The government faces a critical decision: invest heavily in road infrastructure to accommodate the growing demand or implement road pricing mechanisms to discourage private car usage and promote alternative modes of transportation.

The main protagonists are the Singaporean government, grappling with the complex issue of traffic congestion, and the citizens, who face the consequences of traffic congestion and the potential impact of road pricing policies.

3. Analysis of the Case Study

The case study can be analyzed through the lens of strategic planning and corporate social responsibility.

Strategic Planning:

  • SWOT Analysis: Singapore's strengths lie in its efficient public transportation system, strong economic growth, and a well-educated population. However, the country faces weaknesses in terms of limited land availability and high population density. Opportunities lie in embracing technological advancements in transportation and promoting sustainable mobility solutions. Threats include the increasing demand for private vehicles and the potential for social unrest due to road pricing policies.
  • Porter's Five Forces: The case study highlights the intense rivalry among transportation providers in Singapore. The threat of new entrants is relatively low due to the high cost of infrastructure development. The bargaining power of buyers is moderate, as citizens have alternative transportation options. The bargaining power of suppliers is also moderate, with limited options for construction materials and technology. The threat of substitutes is high, with the potential for ride-sharing services and autonomous vehicles to disrupt the traditional transportation industry.
  • Balanced Scorecard: The government needs to consider the financial, customer, internal process, and learning and growth perspectives in its decision-making process. Financial aspects include the cost of road infrastructure development versus the revenue generated from road pricing. Customer perspective focuses on the impact of road pricing on citizens' mobility and satisfaction. Internal processes involve the efficiency of public transportation and the effectiveness of road pricing mechanisms. Learning and growth include the development of innovative transportation solutions and the adoption of sustainable practices.

Corporate Social Responsibility:

  • Environmental Sustainability: The government needs to consider the environmental impact of road building and the potential benefits of reducing carbon emissions through road pricing.
  • Social Equity: Road pricing policies should be designed to minimize the impact on low-income households and ensure equitable access to transportation.
  • Economic Growth: The government needs to balance the economic benefits of road building with the potential negative impact of road pricing on businesses and consumers.

4. Recommendations

Phase 1: Implementing Road Pricing Mechanisms

  • Electronic Road Pricing (ERP): Implement a dynamic ERP system based on real-time traffic conditions. This system will adjust pricing based on congestion levels, encouraging drivers to choose less congested routes and times.
  • Congestion Charges: Introduce congestion charges for entering specific areas during peak hours. This will discourage unnecessary travel during peak periods and promote alternative modes of transportation.
  • Public Transportation Incentives: Provide financial incentives for using public transportation, such as subsidized fares and free transfers.

Phase 2: Investing in Sustainable Transportation Solutions

  • Public Transportation Expansion: Invest in expanding and improving the public transportation network, including buses, trains, and light rail systems. This will provide more efficient and reliable alternatives to private car usage.
  • Active Transportation Infrastructure: Create dedicated cycling and pedestrian pathways to encourage active modes of transportation. This will improve public health, reduce congestion, and enhance the overall quality of life.
  • Smart Mobility Solutions: Invest in innovative technologies such as autonomous vehicles, ride-sharing services, and intelligent traffic management systems to optimize traffic flow and reduce congestion.

Phase 3: Monitoring and Evaluation

  • Data-Driven Decision Making: Regularly monitor traffic patterns, usage of public transportation, and the effectiveness of road pricing mechanisms. Use data analytics to identify areas for improvement and adjust policies accordingly.
  • Public Engagement: Actively engage with citizens to gather feedback on the impact of road pricing policies and transportation infrastructure investments. This will ensure transparency and build public support for long-term sustainability.

5. Basis of Recommendations

The recommendations are based on the following considerations:

  • Core competencies and consistency with mission: Singapore has a proven track record in developing and implementing effective transportation systems. This hybrid approach leverages existing strengths while embracing innovation to address emerging challenges.
  • External customers and internal clients: The recommendations consider the needs of both citizens and businesses, aiming to balance the need for efficient transportation with economic growth and environmental sustainability.
  • Competitors: The recommendations acknowledge the competitive landscape in the transportation industry and aim to position Singapore as a leader in sustainable mobility solutions.
  • Attractiveness: The recommendations are based on a cost-benefit analysis that considers the financial implications of road building and road pricing. The projected benefits include reduced congestion, improved air quality, and increased economic productivity.

6. Conclusion

A hybrid approach that combines road building with road pricing offers the most viable solution for Singapore's traffic congestion problem. This strategy addresses the need for efficient transportation while promoting sustainable development and economic growth. By strategically implementing road pricing mechanisms, investing in public transportation and innovative mobility solutions, and continuously monitoring and evaluating the effectiveness of these initiatives, Singapore can achieve a more sustainable and resilient transportation system for the future.

7. Discussion

Other alternatives not selected include:

  • Focusing solely on road building: This approach would address the immediate need for increased capacity but would exacerbate environmental concerns and lead to long-term dependence on private vehicles.
  • Implementing a strict road pricing system without infrastructure investments: This approach could potentially lead to social unrest and economic hardship for certain segments of the population.

Risks and Key Assumptions:

  • Public acceptance: The success of the hybrid approach depends on public acceptance of road pricing policies. The government needs to effectively communicate the benefits of these policies and address concerns about fairness and affordability.
  • Technological advancements: The recommendations rely on the continued development and adoption of innovative transportation technologies. The government needs to invest in research and development to ensure that Singapore remains at the forefront of smart mobility solutions.
  • Economic conditions: The effectiveness of the hybrid approach is contingent on continued economic growth. The government needs to monitor economic conditions and adjust policies as needed.

8. Next Steps

The implementation of the hybrid approach should follow a phased timeline:

  • Phase 1 (Year 1-3): Implement electronic road pricing and congestion charges, expand public transportation infrastructure, and launch pilot programs for smart mobility solutions.
  • Phase 2 (Year 4-6): Monitor the effectiveness of the implemented policies and adjust them based on data analysis and public feedback. Continue investing in public transportation and innovative mobility solutions.
  • Phase 3 (Year 7 onwards): Evaluate the long-term impact of the hybrid approach and refine policies to ensure continued sustainability and resilience.

By following these steps, Singapore can effectively address its traffic congestion problem while promoting sustainable transportation and economic growth.

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Case Description

Hong Kong was facing problems from traffic congestion in the northern part of the island. To solve this issue, the government proposed building a new road. But the plan was strongly opposed, in particular from environmental groups. The government then considered the different arguments and the option of road pricing as an innovative way to solve congestion problems. Reviews Hong Kong's prior attempt at implementing electronic road pricing, as well as electronic road pricing as implemented by various cities globally. Solutions to the congestion are considered, in particular, road building and road pricing.

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