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Harvard Case - Predicting Automobile Prices Using Neural Networks

"Predicting Automobile Prices Using Neural Networks" Harvard business case study is written by Rasha Kashef, Boya Zhang, Ahmed Ibrahim. It deals with the challenges in the field of General Management. The case study is 3 page(s) long and it was first published on : Jan 17, 2020

At Fern Fort University, we recommend that AutoPrice, the company developing a neural network-based model to predict automobile prices, should focus on refining its model, expanding its data sources, and strategically targeting its marketing efforts to establish itself as a leading provider of accurate and reliable price predictions in the automotive industry. This will require a combination of technology and analytics, data-driven decision making, and strategic planning to ensure the model's accuracy, scalability, and market penetration.

2. Background

AutoPrice is a startup company aiming to disrupt the automotive industry by leveraging the power of AI and machine learning to predict used car prices. The company's model utilizes a neural network trained on a dataset of historical sales data, aiming to provide accurate and unbiased price estimations. However, the company faces challenges in achieving sufficient accuracy and establishing itself in a competitive market.

The main protagonists in this case study are:

  • David: The founder of AutoPrice, driven by the vision of revolutionizing the used car market with accurate price predictions.
  • Sarah: The company's data scientist, responsible for developing and refining the neural network model.
  • Mark: The company's marketing manager, tasked with promoting the model and attracting customers.

3. Analysis of the Case Study

To analyze AutoPrice's situation, we can utilize the SWOT analysis framework:

Strengths:

  • Innovative technology: AutoPrice's neural network model leverages AI and machine learning, offering a potentially more accurate and unbiased approach to price prediction compared to traditional methods.
  • Potential for market disruption: The company has the opportunity to disrupt the existing used car market by providing a reliable and transparent pricing mechanism.
  • Strong team: AutoPrice possesses a dedicated team with expertise in data science, marketing, and business development.

Weaknesses:

  • Limited data: The current dataset used to train the model may not be comprehensive enough to achieve high accuracy, especially when dealing with niche or rare car models.
  • Lack of market validation: The model's accuracy and reliability have not yet been fully tested and validated in the real market.
  • Limited resources: As a startup, AutoPrice faces resource constraints, potentially hindering its ability to expand its data sources, marketing efforts, and model development.

Opportunities:

  • Growing demand for accurate price predictions: The used car market is expanding, and consumers increasingly rely on reliable price information.
  • Potential for partnerships: AutoPrice can collaborate with other players in the automotive industry, such as dealerships, auction houses, and online marketplaces, to leverage their data and reach a wider audience.
  • Expansion into new markets: The model can be adapted and expanded to predict prices for other types of vehicles, such as motorcycles, trucks, and heavy machinery.

Threats:

  • Competition: The used car market is highly competitive, with established players offering various price prediction tools and services.
  • Data security and privacy: Handling sensitive customer data requires robust security measures to prevent breaches and maintain trust.
  • Technological obsolescence: The rapid evolution of AI and machine learning could render the current model outdated, requiring continuous development and improvement.

4. Recommendations

To overcome its challenges and capitalize on its opportunities, AutoPrice should implement the following recommendations:

  1. Refine the neural network model:

    • Expand the dataset: Include data from various sources, such as dealerships, auction houses, online marketplaces, and government databases, to ensure a more comprehensive and representative dataset.
    • Improve model accuracy: Utilize advanced machine learning techniques and algorithms to enhance the model's ability to predict prices accurately, especially for niche or rare car models.
    • Address data biases: Implement techniques to mitigate potential biases in the data, ensuring fair and unbiased price predictions.
  2. Develop a robust marketing strategy:

    • Target specific customer segments: Identify and target specific customer groups, such as individual buyers, dealerships, and auction houses, with tailored marketing messages.
    • Leverage digital channels: Utilize online advertising, social media marketing, and search engine optimization to reach a wider audience.
    • Build partnerships: Collaborate with relevant businesses in the automotive industry to cross-promote the model and reach new customers.
  3. Establish a strong brand identity:

    • Communicate value proposition clearly: Emphasize the model's accuracy, reliability, and transparency in price predictions.
    • Build trust and credibility: Showcase positive customer testimonials and industry recognition to build confidence in the model's capabilities.
    • Develop a strong brand image: Create a recognizable brand name and logo that reflects the model's innovative nature and commitment to accuracy.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core competencies and consistency with mission: The recommendations align with AutoPrice's core competency in AI and machine learning and its mission to revolutionize the used car market with accurate price predictions.
  2. External customers and internal clients: The recommendations address the needs of both external customers, such as individual buyers and dealerships, and internal clients, such as the data science team and marketing department.
  3. Competitors: The recommendations aim to differentiate AutoPrice from its competitors by focusing on model accuracy, data comprehensiveness, and targeted marketing efforts.
  4. Attractiveness ' quantitative measures: The recommendations are expected to lead to increased customer acquisition, improved model accuracy, and ultimately, higher revenue and profitability.

6. Conclusion

By implementing these recommendations, AutoPrice can establish itself as a leading provider of accurate and reliable price predictions in the automotive industry. The company's focus on technology and analytics, data-driven decision making, and strategic planning will be crucial in achieving this goal.

7. Discussion

Other alternatives not selected include:

  • Acquiring an existing competitor: This could provide immediate access to a larger market share and established customer base. However, it could also be costly and require significant integration efforts.
  • Focusing solely on individual buyers: This could lead to a smaller market share but could allow the company to focus on building a strong brand reputation among individual consumers.

Key risks and assumptions associated with the recommendations:

  • Data availability and quality: The success of the recommendations hinges on the availability of high-quality data from various sources.
  • Model accuracy and reliability: The model's accuracy and reliability need to be continuously tested and validated to maintain customer trust.
  • Market acceptance: The market's acceptance of the model and its ability to disrupt existing pricing mechanisms is uncertain.

8. Next Steps

To implement the recommendations, AutoPrice should follow a phased approach:

  • Phase 1 (Short-term): Focus on refining the model, expanding the dataset, and developing a targeted marketing strategy.
  • Phase 2 (Mid-term): Establish partnerships with key players in the automotive industry and expand into new markets.
  • Phase 3 (Long-term): Continuously monitor the model's performance, adapt to market changes, and explore new applications for the technology.

By taking these steps, AutoPrice can position itself for success in the competitive automotive industry and leverage the power of AI and machine learning to revolutionize the way used car prices are determined.

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Case Description

The chief marketing officer (CMO) at an automobile agency was looking at a list of car model features, which he had received from the manufacturing plant. He was expected to provide the manufacturer's suggested retail prices of the cars to dealers the following week and had to decide on the base prices. The CMO asked a data scientist at the research lab to predict prices using the data of past car models. Each car model had different features that could affect the price. The data scientist decided to use feed-forward neural networks as a tool for predicting the prices of new models. After comparing different prediction models, he also wanted to determine which prediction model was suitable for car manufacturing plants.

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