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Harvard Case - Messer Griesheim (A)

"Messer Griesheim (A)" Harvard business case study is written by Josh Lerner, Ann-Kristin Achleitner, Eva Nathusius, Kerry Herman. It deals with the challenges in the field of General Management. The case study is 20 page(s) long and it was first published on : Feb 18, 2009

At Fern Fort University, we recommend that Messer Griesheim implement a strategic plan to expand its presence in emerging markets, particularly in Asia and South America, while simultaneously investing in innovation and sustainability to maintain its competitive edge in the global industrial gases market. This plan should prioritize:

  • A phased approach to market entry: Starting with joint ventures and strategic partnerships to gain local market knowledge and build relationships.
  • Leveraging existing expertise in technology and manufacturing processes: Adapting existing products and services to meet the specific needs of emerging markets.
  • Investing in R&D and innovation: Developing new products and services that address emerging market challenges and opportunities, such as renewable energy and sustainable manufacturing.
  • Embracing a strong commitment to corporate social responsibility: Demonstrating environmental sustainability and ethical business practices to build trust and brand loyalty in new markets.

2. Background

Messer Griesheim is a leading global provider of industrial, medical, and specialty gases, with a strong presence in Europe and North America. The case study highlights the company's desire to expand its international business and capitalize on growth opportunities in emerging markets. The company faces challenges in navigating diverse cultural and regulatory environments, while simultaneously managing its existing operations and maintaining its commitment to innovation and sustainability.

The main protagonists in the case study are:

  • Stefan Messer: The CEO of Messer Griesheim, who is driving the company's international expansion strategy.
  • The Board of Directors: Responsible for overseeing the company's strategic direction and resource allocation.
  • The Management Team: Responsible for implementing the company's strategic plan and managing day-to-day operations.

3. Analysis of the Case Study

SWOT Analysis:

Strengths:

  • Strong brand reputation and market position in Europe and North America.
  • Expertise in technology and manufacturing processes.
  • Strong financial position.
  • Commitment to innovation and sustainability.

Weaknesses:

  • Limited experience in emerging markets.
  • Potential challenges in navigating cultural and regulatory differences.
  • Dependence on mature markets for revenue generation.

Opportunities:

  • Growing demand for industrial gases in emerging markets.
  • Potential for strategic partnerships and joint ventures.
  • Opportunities to develop new products and services for emerging market needs.

Threats:

  • Competition from established players in emerging markets.
  • Economic and political instability in some emerging markets.
  • Fluctuations in commodity prices.

Porter's Five Forces:

  • Threat of new entrants: Moderate, due to significant capital investment required and established players' strong market position.
  • Bargaining power of buyers: Moderate, as buyers have some leverage in negotiating prices, but demand for industrial gases is relatively inelastic.
  • Bargaining power of suppliers: Low, as raw materials are readily available and there are multiple suppliers.
  • Threat of substitutes: Low, as there are few substitutes for industrial gases in many applications.
  • Competitive rivalry: High, due to the presence of several global players and regional competitors.

Strategic Frameworks:

  • Growth Strategy: Messer Griesheim can pursue a concentrated growth strategy by focusing on expanding its presence in specific emerging markets with high growth potential.
  • International Business Strategy: The company can adopt a multidomestic strategy to tailor its products and services to the specific needs of each emerging market.
  • Corporate Social Responsibility: Messer Griesheim can use CSR as a competitive advantage by demonstrating its commitment to environmental sustainability and ethical business practices.

4. Recommendations

Phase 1: Market Entry and Expansion:

  • Identify target markets: Focus on emerging markets with high growth potential in key industries like manufacturing, energy, and healthcare.
  • Develop a phased approach: Start with joint ventures and strategic partnerships to gain local market knowledge and build relationships.
  • Leverage existing expertise: Adapt existing products and services to meet the specific needs of emerging markets.
  • Build local teams: Hire and train local talent to ensure cultural sensitivity and market expertise.
  • Develop a strong local brand: Adapt marketing strategies to resonate with local customers and build brand loyalty.

Phase 2: Innovation and Sustainability:

  • Invest in R&D and innovation: Develop new products and services that address emerging market challenges and opportunities, such as renewable energy and sustainable manufacturing.
  • Embrace a circular economy approach: Minimize waste and maximize resource efficiency in operations.
  • Implement energy-efficient technologies: Reduce carbon footprint and promote environmental sustainability.
  • Promote diversity and inclusion: Foster a workplace culture that values diverse perspectives and embraces inclusivity.

Phase 3: Corporate Social Responsibility:

  • Develop a robust CSR strategy: Align with local community needs and priorities.
  • Engage in ethical business practices: Uphold high standards of transparency and accountability.
  • Promote sustainable practices: Encourage employees and suppliers to adopt environmentally friendly practices.
  • Invest in community development: Support local initiatives and contribute to social progress.

5. Basis of Recommendations

These recommendations consider:

  • Core competencies and consistency with mission: Leveraging existing expertise in technology and manufacturing processes while expanding into new markets aligns with the company's mission to provide innovative and sustainable solutions.
  • External customers and internal clients: The recommendations prioritize meeting the needs of customers in emerging markets while fostering a positive and inclusive work environment for employees.
  • Competitors: The recommendations aim to differentiate Messer Griesheim from competitors by focusing on innovation, sustainability, and corporate social responsibility.
  • Attractiveness: The recommendations are expected to generate positive returns on investment through increased market share and revenue growth in emerging markets.

6. Conclusion

By implementing a strategic plan that prioritizes market expansion, innovation, and sustainability, Messer Griesheim can capitalize on the growth opportunities in emerging markets while maintaining its competitive edge in the global industrial gases market. This approach will require a strong commitment to corporate social responsibility and a focus on building trust and relationships with customers and stakeholders in new markets.

7. Discussion

Alternatives:

  • Organic growth: Expanding organically through internal investments and resources. This approach may be slower and require significant capital investment.
  • Mergers and acquisitions: Acquiring existing companies in emerging markets. This approach can provide immediate market access but carries risks associated with integration and cultural differences.

Risks and Key Assumptions:

  • Economic and political instability: Emerging markets may experience economic downturns or political instability, which could impact business operations.
  • Cultural and regulatory differences: Navigating cultural and regulatory differences can be challenging and require careful planning and adaptation.
  • Competition: Established players in emerging markets may pose significant competition, requiring a strong competitive strategy.

8. Next Steps

  • Develop a detailed strategic plan: Define specific targets, timelines, and resource allocation for each phase of the expansion strategy.
  • Conduct market research: Gather data on target markets, competitor analysis, and customer needs.
  • Identify potential partners: Explore opportunities for joint ventures and strategic alliances.
  • Develop a communication plan: Communicate the expansion strategy to employees, customers, and stakeholders.
  • Monitor progress and adjust as needed: Regularly evaluate the effectiveness of the strategy and make adjustments based on market conditions and performance.

By taking these steps, Messer Griesheim can successfully navigate the challenges and opportunities of expanding its business into emerging markets while maintaining its commitment to innovation and sustainability.

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Case Description

In 2001, Allianz Capital Partners and Goldman Sachs acquired a majority stake in Messer Griesheim, a European industrial gas concern held by Hoechst. The dealmakers faced several challenges, including delicate corporate governance issues due to partial family ownership and a consolidating market for industrial gases. Aiming to make Messer Griesheim a more attractive potential acquisition, Messer Griesheim management had drawn up a restructuring plan as early as 2000. By late 2003 the private equity players were ready to exit and the Messer family agitated for further control. Several factors were in play: the family had a buy-back option, the window of which was quickly closing; there were few possible strategic buyers, given the anti-trust issues facing a European player interested in buying the firm; and the family made no secret of its desire to retain a piece of the firm, at the very least, and some measure of control. The case explores the steps taken by the private equity investors to restructure the firm, and the relationship the partners forged with the family owners, to bring about a favorable exit for the private equity partners and ownership for the Messer family.

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