Harvard Case - Liberty with Partners for Possibility: Contextual Leadership in Public-Education Impact
"Liberty with Partners for Possibility: Contextual Leadership in Public-Education Impact" Harvard business case study is written by Caren Scheepers, Kerrin Myres. It deals with the challenges in the field of General Management. The case study is 9 page(s) long and it was first published on : Sep 28, 2018
At Fern Fort University, we recommend that Liberty adopt a multi-pronged approach to strengthen its partnership with Partners for Possibility (PfP) and maximize its impact on public education. This approach involves enhancing program design, strengthening leadership development, expanding reach and impact, and building a sustainable model for the partnership.
2. Background
The case study focuses on Liberty, a non-profit organization dedicated to improving public education in South Africa, and its partnership with Partners for Possibility (PfP). PfP is a unique program that pairs business leaders with school principals to provide mentorship and support, aiming to improve school leadership and student outcomes. The case study explores the challenges Liberty faces in managing this partnership, including program effectiveness, leadership development, and resource allocation.
The main protagonists are:
- Liberty: A non-profit organization with a mission to improve public education in South Africa.
- Partners for Possibility (PfP): A program that pairs business leaders with school principals.
- School Principals: The primary beneficiaries of the PfP program.
- Business Leaders: The mentors who provide guidance and support to school principals.
3. Analysis of the Case Study
This case study highlights the complexities of implementing a large-scale, cross-sectoral partnership program. We can analyze the situation through the lens of several frameworks:
Strategic Framework:
- SWOT Analysis:
- Strengths: Liberty's strong commitment to education, PfP's proven track record, and the potential for positive impact on public education.
- Weaknesses: Lack of program standardization, inconsistent leadership development, and limited resource allocation.
- Opportunities: Expanding the program to reach more schools, developing a more robust evaluation framework, and leveraging technology to enhance communication and support.
- Threats: Funding challenges, limited capacity of partner organizations, and potential for program fatigue.
Leadership Framework:
- Leadership Styles: Liberty needs to adopt a transformational leadership style that empowers both PfP and school principals to take ownership of the program. This involves fostering a culture of collaboration, innovation, and continuous improvement.
- Decision-Making Processes: Liberty should implement a participatory decision-making process that includes input from all stakeholders, including PfP, school principals, and business leaders. This ensures alignment and buy-in for program changes and improvements.
Organizational Change Framework:
- Change Management: Liberty needs to implement a structured change management process to facilitate the adoption of new program elements and improve program effectiveness. This involves clear communication, stakeholder engagement, and ongoing support.
- Organizational Culture: Liberty should foster a culture of continuous learning and improvement within its organization and with its partner organizations. This involves encouraging open dialogue, celebrating successes, and learning from failures.
4. Recommendations
1. Enhance Program Design:
- Standardize Program Structure: Implement a standardized program structure with clear objectives, activities, and timelines.
- Develop a Comprehensive Evaluation Framework: Establish a robust evaluation framework to measure program effectiveness and identify areas for improvement.
- Integrate Technology: Utilize technology to enhance communication, data collection, and program delivery.
2. Strengthen Leadership Development:
- Develop a Leadership Training Curriculum: Create a comprehensive leadership development program for school principals, focusing on skills like strategic planning, change management, and stakeholder engagement.
- Provide Ongoing Mentorship and Coaching: Offer ongoing mentorship and coaching to school principals, both from PfP mentors and Liberty staff.
- Foster a Culture of Collaboration: Encourage collaboration among school principals and business leaders to share best practices and support each other.
3. Expand Reach and Impact:
- Increase Program Scale: Expand the program to reach more schools and communities.
- Target Specific Needs: Tailor the program to address specific needs of different schools and communities.
- Build Partnerships with Other Organizations: Collaborate with other organizations working in education to leverage resources and expertise.
4. Build a Sustainable Model:
- Secure Long-Term Funding: Develop a sustainable funding model to ensure the long-term viability of the program.
- Develop a Capacity Building Strategy: Invest in capacity building for both PfP and school principals to ensure the program's long-term success.
- Create a Replicable Model: Develop a replicable model that can be adapted to other contexts and countries.
5. Basis of Recommendations
These recommendations are based on the following considerations:
- Core Competencies and Consistency with Mission: The recommendations align with Liberty's mission to improve public education and leverage its expertise in program development and implementation.
- External Customers and Internal Clients: The recommendations address the needs of both school principals and business leaders, ensuring their engagement and satisfaction.
- Competitors: The recommendations aim to differentiate Liberty's program from other initiatives by focusing on leadership development, program standardization, and sustainability.
- Attractiveness: The recommendations are expected to lead to improved program effectiveness, increased reach, and a more sustainable model, ultimately maximizing the impact on public education.
6. Conclusion
By implementing these recommendations, Liberty can significantly strengthen its partnership with PfP and create a more impactful and sustainable program for improving public education in South Africa. The focus on leadership development, program standardization, and sustainability will ensure that the program continues to thrive and deliver positive outcomes for students, teachers, and communities.
7. Discussion
Alternatives:
- Focusing solely on program scale: While expanding the program's reach is important, without addressing the underlying issues of program design and leadership development, it may lead to diminished effectiveness and sustainability.
- Adopting a purely transactional approach: A transactional approach that focuses solely on delivering services without fostering a collaborative and supportive environment will likely limit the program's impact.
Risks and Key Assumptions:
- Funding challenges: Secure long-term funding is crucial for the program's sustainability.
- Capacity building: Investing in capacity building for both PfP and school principals is essential for long-term success.
- Program effectiveness: The program's effectiveness depends on the commitment and engagement of both business leaders and school principals.
8. Next Steps
Timeline:
- Year 1: Implement program standardization, develop a comprehensive evaluation framework, and launch a leadership development program for school principals.
- Year 2: Expand the program to reach more schools, secure long-term funding, and build partnerships with other organizations.
- Year 3: Develop a replicable model for the program, monitor program effectiveness, and make necessary adjustments.
Key Milestones:
- Develop and implement a standardized program structure.
- Establish a robust evaluation framework.
- Launch a leadership development program for school principals.
- Secure long-term funding for the program.
- Expand the program to reach 50 additional schools.
- Develop a replicable model for the program.
By following these recommendations and executing the next steps, Liberty can transform its partnership with PfP into a powerful force for positive change in public education in South Africa.
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Case Description
In June 2017, a bancassurance director at South Africa's Liberty Group Limited (Liberty) was making his way to a public school in Soweto, south of Johannesburg. Liberty was an insurance company in South Africa, part of Liberty Holdings, a leading financial-services group with representation in 24 countries across the African continent. As he drove along the highway he wondered how he could encourage more business leaders at Liberty to get involved and ultimately contribute to improving the country's public-education system. He recognized that there were ethical implications in using the school in Liberty's marketing campaign-a campaign that would eventually contribute to a goal of sustainability. Various issues had to be considered that related to conducting business with people at the bottom of the pyramid and a decision had to be made.
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