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Harvard Case - The Global Trachoma Mapping Project

"The Global Trachoma Mapping Project" Harvard business case study is written by Patrick Brooks, Julie Rosenberg, Rebecca Weintraub. It deals with the challenges in the field of General Management. The case study is 45 page(s) long and it was first published on : Mar 1, 2016

At Fern Fort University, we recommend a multi-pronged approach to address the challenges faced by the Global Trachoma Mapping Project (GTMP). This approach focuses on leveraging technological advancements, fostering strategic partnerships, and implementing a robust change management strategy to achieve the ambitious goal of eradicating trachoma by 2020.

2. Background

The GTMP is a collaborative effort spearheaded by the World Health Organization (WHO) to map the prevalence of trachoma, a neglected tropical disease, across endemic regions. The project faces significant challenges, including limited resources, complex logistics, and a lack of standardized data collection methods. The case study highlights the need for a more efficient and effective approach to data collection and analysis to inform targeted interventions and ultimately achieve global eradication.

The main protagonists of the case study are the GTMP team, including researchers, data analysts, and program managers, who face the daunting task of mapping trachoma in diverse and often remote locations. They are challenged by the lack of reliable data, limited access to technology, and the need to coordinate with various stakeholders, including governments, NGOs, and local communities.

3. Analysis of the Case Study

Strategic Framework: This case study can be analyzed using the following frameworks:

  • SWOT Analysis:

    • Strengths: GTMP's strong partnerships with international organizations, its commitment to eradicating trachoma, and its access to global expertise.
    • Weaknesses: Limited funding, lack of standardized data collection methods, and logistical challenges in accessing remote areas.
    • Opportunities: Technological advancements in data collection and analysis, increasing global awareness of neglected tropical diseases, and potential for public-private partnerships.
    • Threats: Limited resources, political instability in endemic regions, and the emergence of antibiotic resistance.
  • Porter's Five Forces:

    • Threat of New Entrants: Low, due to the specialized nature of the project and the need for extensive expertise in public health and data analysis.
    • Bargaining Power of Buyers: Low, as the GTMP is a non-profit organization focused on public health and not driven by market forces.
    • Bargaining Power of Suppliers: Moderate, as the GTMP relies on various stakeholders, including governments, NGOs, and technology providers.
    • Threat of Substitutes: Low, as there are no direct substitutes for the GTMP's mission of mapping trachoma prevalence.
    • Competitive Rivalry: Low, as the GTMP is a unique project with a clear focus on eradicating trachoma.

Key Challenges:

  • Data Collection and Analysis: The GTMP faces challenges in collecting accurate and reliable data due to a lack of standardized methods, limited access to technology, and logistical constraints in reaching remote areas.
  • Resource Allocation: The project requires significant financial and human resources to achieve its ambitious goals, and securing these resources is a major challenge.
  • Stakeholder Management: Successfully coordinating and collaborating with diverse stakeholders, including governments, NGOs, and local communities, is crucial for the project's success.

Opportunities:

  • Technology and Analytics: Leveraging advancements in mobile technology, remote sensing, and data analytics can significantly improve data collection, analysis, and dissemination.
  • Strategic Partnerships: Collaborating with technology companies, research institutions, and private sector organizations can provide access to expertise, resources, and innovative solutions.
  • Change Management: Implementing a robust change management strategy can ensure the successful adoption of new technologies and processes, and foster a culture of continuous improvement.

4. Recommendations

  1. Embrace Technology and Analytics:

    • Invest in Mobile Data Collection Platforms: Equip field teams with mobile devices and user-friendly applications for real-time data collection, reducing errors and improving data quality.
    • Utilize Remote Sensing and Geographic Information Systems (GIS): Integrate aerial imagery and satellite data to identify potential trachoma-affected areas and optimize resource allocation.
    • Develop Advanced Data Analytics Capabilities: Employ data mining, machine learning, and predictive modeling to analyze data patterns, identify risk factors, and forecast future trends.
  2. Foster Strategic Partnerships:

    • Collaborate with Technology Companies: Partner with technology companies specializing in mobile data collection, remote sensing, and data analytics to develop customized solutions for the GTMP.
    • Engage with Research Institutions: Establish collaborations with universities and research institutions to access expertise in public health, epidemiology, and data science.
    • Explore Public-Private Partnerships: Seek funding and support from private sector organizations with a commitment to global health initiatives.
  3. Implement Robust Change Management:

    • Communicate Vision and Strategy: Clearly articulate the GTMP's vision, goals, and the benefits of adopting new technologies and processes to all stakeholders.
    • Provide Training and Support: Offer comprehensive training programs to field teams and data analysts on using new technologies and data analysis techniques.
    • Establish a Culture of Innovation: Encourage a culture of continuous improvement, where feedback is valued, and new ideas are explored and implemented.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Consistency with Mission: The recommendations align with the GTMP's mission of eradicating trachoma by leveraging technology and data-driven approaches to improve efficiency and effectiveness.
  • External Customers and Internal Clients: The recommendations consider the needs of field teams, data analysts, and stakeholders involved in the project, ensuring their successful implementation.
  • Competitors: While there are no direct competitors in the sense of other organizations mapping trachoma, the GTMP faces indirect competition from other global health initiatives that require funding and resources.
  • Attractiveness: The recommendations are expected to improve data quality, enhance resource allocation, and ultimately contribute to the successful eradication of trachoma, making the project more attractive to potential funders and partners.
  • Assumptions: The success of these recommendations relies on the availability of funding, the willingness of stakeholders to embrace new technologies, and the commitment of the GTMP team to continuous improvement.

6. Conclusion

The GTMP has the potential to make a significant impact on global health by eradicating trachoma. By embracing technology and data-driven approaches, fostering strategic partnerships, and implementing a robust change management strategy, the project can overcome its current challenges and achieve its ambitious goals.

7. Discussion

Alternatives:

  • Maintaining the Status Quo: This option would result in continued challenges with data quality, resource allocation, and stakeholder coordination.
  • Focusing solely on technology: While technology can be a powerful tool, relying solely on it without addressing organizational change and stakeholder engagement could lead to resistance and limited impact.

Risks and Key Assumptions:

  • Funding: Securing adequate funding is crucial for implementing the recommended strategies.
  • Technology Adoption: The success of the project hinges on the successful adoption and integration of new technologies by field teams and data analysts.
  • Stakeholder Engagement: Maintaining strong relationships with stakeholders and ensuring their buy-in is essential for the project's success.

8. Next Steps

  • Develop a detailed implementation plan: Outline specific timelines, milestones, and resource allocation for each recommendation.
  • Pilot test new technologies: Conduct pilot studies to evaluate the effectiveness of new data collection platforms, remote sensing tools, and data analytics techniques.
  • Establish a communication plan: Develop a comprehensive communication strategy to inform stakeholders about the project's progress and the benefits of the new approach.
  • Monitor and evaluate progress: Establish key performance indicators (KPIs) to track the project's progress and make necessary adjustments along the way.

By taking these steps, the GTMP can transform itself into a data-driven and technology-enabled organization, ultimately contributing to the eradication of trachoma and improving the lives of millions around the world.

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Case Description

This case explores what it took to map the prevalence of trachoma infection in 1,531 districts across 26 countries by directly examining 2.39 million individuals in just three years. Dozens of organizations worked together on the largest standardized mapping project in the world as part of an effort to eliminate blinding trachoma globally by the year 2020. After providing some background on trachoma, early control efforts, and the formation of a global coalition, the case explores the events, strategies, technology, and stakeholders that enabled the mapping project. It describes how the stakeholders worked together, the coordination and management mechanisms used, and the investments required. Given that disease elimination had been achieved only once before, in the case of smallpox, the case asks students to consider how the project's leaders, Tom Millar and Anthony Solomon, could help maximize returns from trachoma mapping so that the campaign could achieve its ultimate goal of global trachoma elimination within the next five years. Were there ways in which they could leverage efforts to map this neglected tropical disease to inform other disease control programs?

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