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Harvard Case - OldTown Berhad

"OldTown Berhad" Harvard business case study is written by Benjamin C. Esty, Greg Saldutte. It deals with the challenges in the field of Finance. The case study is 10 page(s) long and it was first published on : Jan 10, 2018

At Fern Fort University, we recommend OldTown Berhad pursue a strategic growth plan focused on expanding its international presence, particularly in Southeast Asia, through a combination of organic growth and strategic acquisitions. This strategy should be supported by a robust financial framework that leverages a mix of debt and equity financing, while prioritizing profitability and shareholder value creation.

2. Background

OldTown Berhad is a Malaysian company specializing in the F&B industry, particularly in coffee and tea. The company operates through three main segments:

  • OldTown Coffee House: A chain of casual dining restaurants serving coffee, tea, and local cuisine.
  • OldTown White Coffee: A brand of instant coffee and tea products sold in retail outlets.
  • OldTown Franchise: A franchise model for its coffee houses and retail products.

The case study focuses on OldTown's decision to pursue an IPO to raise capital for future expansion. The company faces challenges such as intense competition, fluctuating raw material costs, and the need to adapt to changing consumer preferences.

3. Analysis of the Case Study

Financial Analysis:

  • Financial Statements: OldTown's financial statements reveal strong revenue growth and profitability. However, the company's high debt levels and reliance on debt financing raise concerns about financial risk.
  • Profitability Ratios: The company's high profit margins indicate efficient operations and pricing strategies. However, the reliance on franchise fees as a significant revenue source could be a vulnerability in the long term.
  • Liquidity Ratios: OldTown's current ratio and quick ratio suggest adequate liquidity, but the company's high debt levels could impact its ability to manage short-term obligations during economic downturns.
  • Capital Structure: OldTown's high debt-to-equity ratio suggests a reliance on debt financing. This strategy can be beneficial for growth but exposes the company to higher financial risk.

Strategic Analysis:

  • Competitive Landscape: OldTown operates in a highly competitive market with established players like Starbucks and local competitors. The company needs to differentiate itself through its unique brand identity and value proposition.
  • Growth Strategy: OldTown's expansion strategy relies on both organic growth and acquisitions. While organic growth provides sustainable development, acquisitions can accelerate market penetration and provide access to new markets.
  • International Expansion: Southeast Asia presents a significant growth opportunity for OldTown, with a large and growing middle class and a preference for coffee and tea.

Risk Assessment:

  • Economic Volatility: Fluctuations in global commodity prices and economic downturns can significantly impact OldTown's profitability and growth prospects.
  • Competition: Intense competition from established players and local brands can erode market share and profitability.
  • Regulatory Changes: Government regulations and policies related to food safety, labor, and taxation can impact OldTown's operations.

4. Recommendations

  1. Focus on International Expansion: OldTown should prioritize expanding its presence in Southeast Asia, leveraging its strong brand recognition and existing franchise model. This can be achieved through:
    • Organic Growth: Opening new OldTown Coffee Houses in key markets like Indonesia, Thailand, and Vietnam.
    • Strategic Acquisitions: Acquiring existing F&B businesses with established customer bases and market presence in target countries.
  2. Optimize Financial Strategy: OldTown should adopt a balanced financial strategy that minimizes financial risk while supporting growth. This includes:
    • Debt Management: Reducing reliance on debt financing by exploring alternative sources of capital, such as equity financing and private equity investments.
    • Capital Budgeting: Implementing a rigorous capital budgeting process to prioritize investments with high ROI and align with the long-term growth strategy.
    • Financial Forecasting: Developing robust financial models to predict future cash flows and profitability, allowing for proactive risk management and decision-making.
  3. Enhance Brand Identity: OldTown should strengthen its brand identity by:
    • Product Innovation: Introducing new product lines and flavors to cater to evolving consumer preferences and expand market reach.
    • Marketing and Advertising: Investing in targeted marketing campaigns to raise brand awareness and build customer loyalty.
    • Digital Strategy: Developing a robust digital presence to engage with customers, enhance brand awareness, and drive online sales.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core Competencies: OldTown's core competencies lie in its brand recognition, franchise model, and expertise in the F&B industry. The recommendations leverage these strengths to drive growth and profitability.
  2. External Customers: The recommendations address the evolving needs of consumers in Southeast Asia, who are increasingly seeking authentic coffee and tea experiences.
  3. Competitors: The recommendations differentiate OldTown from competitors by focusing on international expansion, brand building, and financial stability.
  4. Attractiveness: The recommendations are supported by quantitative measures such as:
    • High ROI: International expansion and strategic acquisitions offer significant growth potential and high returns on investment.
    • Improved Financial Stability: Reducing debt levels and diversifying funding sources enhance financial stability and reduce risk.

6. Conclusion

OldTown Berhad has a strong foundation and significant growth potential. By focusing on international expansion, optimizing its financial strategy, and enhancing its brand identity, the company can achieve sustainable growth and create long-term value for its shareholders.

7. Discussion

Alternatives:

  • Focusing solely on organic growth: This approach would be slower and less aggressive but would minimize financial risk. However, it could limit market share gains and delay the realization of full growth potential.
  • Acquiring a large, established F&B company: This would provide immediate market share and access to new regions. However, it would require significant capital investment and could pose integration challenges.

Risks and Key Assumptions:

  • Economic slowdown: A global economic downturn could negatively impact consumer spending and hinder OldTown's growth plans.
  • Integration challenges: Acquiring companies could lead to integration difficulties and cultural clashes.
  • Competition: Intense competition from established players could erode market share and profitability.

8. Next Steps

  1. Develop a detailed international expansion plan: This should include market research, target countries, investment requirements, and timelines.
  2. Identify potential acquisition targets: Conduct due diligence and assess the financial and strategic fit of potential acquisitions.
  3. Secure funding: Explore various financing options, including debt, equity, and private equity investments.
  4. Develop a marketing and branding strategy: This should focus on building brand awareness, driving customer loyalty, and differentiating OldTown from competitors.
  5. Implement a robust financial monitoring system: This should track key financial metrics, identify potential risks, and ensure alignment with the long-term growth strategy.

By taking these steps, OldTown Berhad can successfully navigate the challenges of the F&B industry and achieve its ambitious growth goals.

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Case Description

In December 2017, Jacobs Douwe Egberts (JDE, a Dutch coffee company) made an offer to acquire OldTown Berhad (OTB), a Malaysian coffee company. Three large shareholders, representing more than half of the outstanding shares, have agreed to tender their shares and analysts who follow OTB are recommending that investors accept the offer. The remaining shareholders must decide if the acquisition offer is reasonable and whether to tender their shares or not.

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