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Harvard Case - Barclays Global Investors and Exchange Traded Funds

"Barclays Global Investors and Exchange Traded Funds" Harvard business case study is written by Luis M. Viceira, Alison Berkley Wagonfeld. It deals with the challenges in the field of Finance. The case study is 31 page(s) long and it was first published on : Nov 8, 2007

At Fern Fort University, we recommend that Barclays Global Investors (BGI) aggressively pursue the development and expansion of its Exchange Traded Funds (ETFs) business. This strategy should focus on leveraging BGI's existing strengths in investment management, financial analysis, and technology and analytics to create a comprehensive and competitive ETF platform. This will involve a multi-pronged approach encompassing product development, marketing, and strategic partnerships.

2. Background

The case study focuses on Barclays Global Investors (BGI), a leading global asset manager, facing the challenge of adapting to the growing popularity of Exchange Traded Funds (ETFs). ETFs are passively managed investment funds that track a specific index or asset class, offering investors a cost-effective and transparent way to diversify their portfolios. While BGI had a strong presence in traditional investment management, it was lagging behind in the rapidly expanding ETF market.

The main protagonists of the case are:

  • Barclays Global Investors (BGI): A leading global asset manager with a strong reputation in traditional investment management.
  • The ETF market: A rapidly growing segment of the investment industry, offering investors a cost-effective and transparent way to invest.
  • Competitors: Other asset managers, such as State Street Global Advisors (SSGA) and Vanguard, who had already established a strong presence in the ETF market.

3. Analysis of the Case Study

BGI's situation can be analyzed using the Porter's Five Forces framework:

  • Threat of New Entrants: High. The ETF market is relatively easy to enter, with low barriers to entry for new players.
  • Bargaining Power of Buyers: High. Investors have many choices in the ETF market, and they can easily switch between providers.
  • Bargaining Power of Suppliers: Low. ETF providers rely on index providers and custodians, which are readily available.
  • Threat of Substitute Products: High. Investors can choose from a variety of other investment products, such as mutual funds and index funds.
  • Competitive Rivalry: High. The ETF market is highly competitive, with many established players vying for market share.

This analysis reveals that BGI faces a challenging environment with intense competition and a high threat of new entrants. To succeed, BGI needs to differentiate itself by offering a unique value proposition to investors.

4. Recommendations

BGI should implement the following recommendations to capitalize on the ETF market opportunity:

  1. Expand Product Offering: BGI should develop a comprehensive ETF product suite covering a wide range of asset classes and investment styles. This includes:

    • Expanding into new asset classes: BGI should consider launching ETFs in emerging markets, fixed income securities, and alternative investments.
    • Developing thematic ETFs: BGI can create ETFs that track specific themes, such as clean energy, artificial intelligence, or cybersecurity.
    • Introducing actively managed ETFs: BGI can leverage its expertise in active management to develop ETFs with a more active investment approach.
  2. Enhance Technology and Analytics: BGI should invest in technology and analytics to improve its ETF platform's efficiency, transparency, and user experience. This includes:

    • Developing a robust trading platform: BGI should offer investors a user-friendly platform for trading ETFs, including real-time pricing and order execution.
    • Implementing advanced analytics: BGI can use analytics to identify investment opportunities, manage risk, and provide investors with valuable insights.
    • Leveraging data and AI: BGI should leverage data and artificial intelligence to enhance its investment decision-making process and improve its ETF product offerings.
  3. Strategic Partnerships: BGI should forge strategic partnerships with other players in the financial services industry to expand its reach and enhance its capabilities. This could include:

    • Collaborating with index providers: BGI can partner with leading index providers to develop innovative ETF products.
    • Forming alliances with financial advisors: BGI can work with financial advisors to promote its ETFs and provide investors with expert advice.
    • Exploring mergers and acquisitions: BGI can consider acquiring smaller ETF providers to expand its product offerings and market share.
  4. Marketing and Branding: BGI should develop a strong marketing and branding strategy to differentiate its ETF products and attract investors. This includes:

    • Highlighting BGI's expertise: BGI should leverage its reputation in investment management and financial analysis to build trust with investors.
    • Emphasizing the benefits of ETFs: BGI should educate investors about the advantages of ETFs, such as cost-effectiveness, transparency, and diversification.
    • Developing a strong brand identity: BGI should create a distinct brand identity for its ETF products, emphasizing its commitment to innovation and investor success.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core Competencies and Consistency with Mission: BGI's core competencies in investment management, financial analysis, and technology and analytics align well with the requirements of the ETF market. The recommendations build upon these strengths to create a competitive advantage.

  2. External Customers and Internal Clients: The recommendations focus on meeting the needs of external customers (investors) by providing them with a diverse range of high-quality ETF products and a user-friendly platform. Internally, the recommendations empower BGI's employees to leverage their expertise and contribute to the company's growth.

  3. Competitors: The recommendations aim to differentiate BGI from its competitors by offering a unique value proposition, focusing on product innovation, and leveraging strategic partnerships.

  4. Attractiveness ' Quantitative Measures: The recommendations are expected to drive growth in BGI's ETF business, leading to increased profitability, cash flow, and return on investment (ROI).

  5. Assumptions: The recommendations are based on the assumption that the ETF market will continue to grow and that investors will increasingly demand cost-effective and transparent investment solutions.

6. Conclusion

By implementing these recommendations, BGI can successfully navigate the challenges of the ETF market and establish itself as a leading provider of innovative and competitive ETF products. This will require a commitment to continuous improvement, a focus on customer needs, and a willingness to embrace new technologies and partnerships.

7. Discussion

Other alternatives not selected include:

  • Maintaining the status quo: This option would result in BGI falling further behind its competitors and missing out on the growth potential of the ETF market.
  • Focusing solely on active management: While BGI has a strong track record in active management, this strategy would not capitalize on the growing demand for passive investment solutions.
  • Acquiring a large ETF provider: This option would be expensive and may not be feasible given BGI's current financial situation.

The recommendations are subject to the following risks:

  • Competition: The ETF market is highly competitive, and BGI may face challenges in attracting investors and gaining market share.
  • Regulatory changes: Changes in regulations could impact the ETF industry and BGI's business model.
  • Technological disruption: The rapid pace of technological change could create new competitors or disrupt BGI's existing platform.

8. Next Steps

BGI should implement the following steps to execute its ETF strategy:

  • Develop a detailed implementation plan: This plan should outline specific actions, timelines, and resource requirements for each recommendation.
  • Establish a dedicated ETF team: BGI should create a team of experienced professionals to manage its ETF business.
  • Monitor progress and adjust the strategy as needed: BGI should continuously monitor the performance of its ETF products and adapt its strategy based on market conditions and competitive pressures.

By taking these steps, BGI can successfully navigate the ETF market and achieve its growth objectives.

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Case Description

Provides an overview of the Exchange Traded Funds (ETF) industry and highlights the leadership role that Barclays Global Investors (BGI) has played in this developing asset class. BGI launched its first ETFs under the iShares brand name in 2000, and by mid-2007 BGI was the global leader in the $600 billion ETF market. BGI's success had started attracting the interest of other large asset management firms, and Lee Kranefuss, CEO of BGI's iShares business was thinking about how BGI should compete in the increasingly crowded market. Should BGI expand into Europe and Asia more aggressively? Should BGI, already a large manager of 401(k) assets for corporations, pursue the 401(k) market with its iShares products? Would BGI need to cut its fees as other competitors such as Vanguard started marketing its "low-cost" ETF products?

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