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Harvard Case - Kenyan Community Currencies

"Kenyan Community Currencies" Harvard business case study is written by Ester Barinaga, Valeria Giacomin. It deals with the challenges in the field of Entrepreneurship. The case study is 15 page(s) long and it was first published on : Apr 20, 2020

At Fern Fort University, we recommend a multi-pronged approach for Kenyan Community Currencies (KCCs) to achieve sustainable growth and impact. This strategy focuses on building a robust ecosystem, fostering innovation, and leveraging technology to scale their operations while addressing key challenges.

2. Background

This case study explores the emergence of Kenyan Community Currencies, a novel form of entrepreneurship driven by the need to address financial exclusion in rural communities. These currencies, often based on barter systems or digital platforms, aim to facilitate local economic activity and empower communities. The case highlights the challenges faced by KCCs, including limited access to financing, lack of regulatory clarity, and the need for strong leadership and organizational structure.

The main protagonists are the entrepreneurs and founders behind various KCC initiatives, who are driven by a strong social mission to improve the lives of their communities. They are navigating a complex landscape of emerging markets, disruptive innovation, and technology adoption.

3. Analysis of the Case Study

This analysis utilizes the Business Model Canvas framework to understand the key elements of KCCs and identify areas for improvement.

Key Value Propositions:

  • Increased financial inclusion: Providing access to financial services for underserved communities.
  • Local economic development: Stimulating local trade and supporting small businesses.
  • Community empowerment: Fostering self-reliance and promoting community ownership.

Key Customer Segments:

  • Rural communities: Individuals and households lacking access to traditional financial services.
  • Small businesses: Local entrepreneurs seeking alternative payment methods and access to capital.
  • Local governments: Entities interested in promoting economic development and social welfare.

Key Channels:

  • Community outreach: Engaging with local leaders and organizations.
  • Digital platforms: Utilizing mobile and web applications for transactions and communication.
  • Partnerships: Collaborating with NGOs, financial institutions, and government agencies.

Key Resources:

  • Technology infrastructure: Developing secure and user-friendly platforms for KCCs.
  • Human capital: Building skilled teams with expertise in technology, finance, and community engagement.
  • Community networks: Leveraging existing social structures and relationships.

Key Activities:

  • Developing and deploying technology: Building platforms for KCC transactions and management.
  • Community education and awareness: Promoting understanding and adoption of KCCs.
  • Building partnerships: Collaborating with stakeholders to expand reach and impact.

Key Partnerships:

  • Financial institutions: Collaborating with banks and microfinance institutions to provide financial services.
  • Technology companies: Partnering with software developers and IT providers for platform development.
  • Government agencies: Working with local and national authorities to create a supportive regulatory environment.

Cost Structure:

  • Technology development and maintenance: Investing in software development, infrastructure, and security.
  • Community outreach and education: Building awareness and promoting adoption through marketing and training.
  • Operational expenses: Covering administrative costs, staff salaries, and marketing activities.

Revenue Streams:

  • Transaction fees: Charging a small fee for each KCC transaction.
  • Interest income: Generating revenue from lending activities within the KCC system.
  • Partnerships: Receiving funding from NGOs, foundations, and government agencies.

Challenges:

  • Lack of regulatory clarity: The absence of clear legal frameworks for KCCs creates uncertainty for users and investors.
  • Limited access to financing: KCCs struggle to secure funding for growth and expansion due to their unconventional nature.
  • Scaling operations: Expanding beyond local communities requires robust technology infrastructure and effective marketing strategies.
  • Building trust and credibility: Ensuring transparency and accountability is crucial for user adoption and investor confidence.

4. Recommendations

Building a Robust Ecosystem:

  1. Advocate for regulatory clarity: Engage with government agencies and policymakers to establish clear guidelines for KCCs, fostering a supportive environment for their growth.
  2. Develop industry standards: Collaborate with other KCC initiatives to establish common standards for operations, security, and transparency, enhancing user trust and investor confidence.
  3. Establish a KCC association: Create a platform for knowledge sharing, best practice exchange, and collective advocacy among KCC initiatives.

Fostering Innovation and Growth:

  1. Leverage technology: Invest in developing user-friendly mobile and web applications to facilitate KCC transactions, promote financial literacy, and enhance accessibility.
  2. Embrace open-source solutions: Encourage the use of open-source technology to reduce development costs and foster collaboration among KCC initiatives.
  3. Explore blockchain technology: Investigate the potential of blockchain for secure and transparent transaction processing, enhancing KCC credibility and scalability.

Securing Funding and Investment:

  1. Develop a compelling investment case: Clearly articulate the social impact and financial viability of KCCs to attract investors, including venture capital, angel investors, and crowdfunding platforms.
  2. Explore impact investing: Target investors seeking to generate social and environmental impact alongside financial returns.
  3. Partner with financial institutions: Collaborate with banks and microfinance institutions to offer financial services to KCC users, leveraging their expertise and resources.

Scaling Operations and Impact:

  1. Develop a robust marketing strategy: Target specific customer segments with tailored marketing campaigns, leveraging digital channels and community outreach.
  2. Build strong partnerships: Collaborate with NGOs, government agencies, and private sector companies to expand reach and impact.
  3. Focus on scalability: Design KCC systems with scalability in mind, enabling expansion to new communities and markets.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core competencies and consistency with mission: The recommendations align with the core mission of KCCs to promote financial inclusion, economic development, and community empowerment.
  • External customers and internal clients: The recommendations address the needs of both KCC users and investors, ensuring their satisfaction and long-term sustainability.
  • Competitors: The recommendations encourage collaboration and knowledge sharing among KCC initiatives, fostering a competitive yet supportive ecosystem.
  • Attractiveness: The recommendations aim to enhance the attractiveness of KCCs to investors by demonstrating their social impact, financial viability, and scalability.

6. Conclusion

Kenyan Community Currencies have the potential to revolutionize financial inclusion and economic development in rural communities. By embracing a multi-pronged approach that fosters innovation, builds a robust ecosystem, and leverages technology, KCCs can achieve sustainable growth and create a lasting positive impact.

7. Discussion

Alternative approaches include focusing solely on bootstrapping or seeking government grants, but these options may limit growth potential and long-term sustainability. The recommendations presented offer a balanced approach that combines innovation, collaboration, and investment to ensure the success of KCCs.

Key assumptions include the willingness of government agencies to create a supportive regulatory environment, the availability of investors interested in social impact, and the ability of KCC initiatives to effectively leverage technology and build strong partnerships.

8. Next Steps

  1. Establish a KCC association: Within the next 6 months, convene a meeting of key KCC stakeholders to discuss the formation of an association.
  2. Develop a common technology platform: Within the next year, collaborate with technology partners to develop a standardized platform for KCC transactions and management.
  3. Pilot a crowdfunding campaign: Within the next 12 months, launch a pilot crowdfunding campaign to test investor interest and refine the investment case.
  4. Engage with government agencies: Within the next 18 months, initiate dialogue with government agencies to advocate for regulatory clarity and support for KCCs.

By taking these steps, Kenyan Community Currencies can become a powerful force for positive change, empowering communities and fostering economic development in rural Kenya.

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Case Description

The case recounts the story of social entrepreneur Will Ruddick and his efforts to introduce social community currencies in Kenya. Students explore the social challenges these currencies aim to address, the possible designs and the historical experiences that support Will's decision-making. They understand pressing problems, including distribution, demurrage and community organization. The case ends with the challenge of finding a currency model for three informal settlements in Kisumu, Kenya. The case is part of the Historical Entrepreneurship Case Series and can be used by itself or in conjunction with the other cases of the series.

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