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Harvard Case - Akervall Technologies: Leading Through Crisis

"Akervall Technologies: Leading Through Crisis" Harvard business case study is written by Lynda M. Applegate, Ariel Beck. It deals with the challenges in the field of Entrepreneurship. The case study is 11 page(s) long and it was first published on : Jun 21, 2022

At Fern Fort University, we recommend Akervall Technologies prioritize a strategic shift towards a more sustainable and scalable growth model, focusing on expanding into new markets, particularly in emerging economies, while leveraging its existing technology and analytics expertise to cater to a wider range of industries. This approach will require strategic partnerships, targeted acquisitions, and strategic investments in product development, marketing, and sales, all while maintaining a strong focus on corporate social responsibility and environmental sustainability.

2. Background

Akervall Technologies, a Swedish software company, was founded in 2000 by three entrepreneurs with a vision to revolutionize the way businesses manage their data. The company initially focused on developing innovative web and mobile applications for the manufacturing and logistics industries, quickly gaining traction and achieving significant success.

However, the company faced a critical juncture in 2008 when the global financial crisis hit, impacting its growth trajectory. This case study explores how Akervall Technologies navigated this crisis, focusing on the leadership decisions made by its founders, the company?s entrepreneurial spirit, and its ability to adapt its business model to survive and thrive in a challenging environment.

3. Analysis of the Case Study

Strategic Framework: The case study can be analyzed through the lens of Porter?s Five Forces and Ansoff?s Matrix.

Porter?s Five Forces:

  • Threat of New Entrants: The software industry is characterized by low barriers to entry, with new players constantly emerging. Akervall Technologies needs to maintain its competitive edge through continuous innovation, strong branding, and customer loyalty.
  • Bargaining Power of Buyers: Customers in the software industry have considerable bargaining power due to the availability of alternative solutions. Akervall Technologies must focus on providing value-added services, tailored solutions, and excellent customer support.
  • Bargaining Power of Suppliers: The bargaining power of suppliers is moderate, as the company relies on a range of technology providers. Akervall Technologies can mitigate this by establishing long-term partnerships and diversifying its supplier base.
  • Threat of Substitute Products: The threat of substitute products is high, as numerous alternative software solutions exist. Akervall Technologies must differentiate itself through its unique technology, data analytics capabilities, and industry-specific expertise.
  • Competitive Rivalry: The software industry is highly competitive, with established players and emerging startups vying for market share. Akervall Technologies must focus on product innovation, market segmentation, and strategic partnerships to maintain its competitive position.

Ansoff?s Matrix:

  • Market Penetration: Akervall Technologies can further penetrate its existing markets by expanding its customer base, increasing product usage, and cross-selling additional services.
  • Market Development: The company can explore new markets by expanding into geographically diverse regions, particularly emerging economies with growing technology adoption rates.
  • Product Development: Akervall Technologies can develop new products and services that leverage its existing technology and analytics capabilities, targeting new industries and customer segments.
  • Diversification: The company can consider diversifying into unrelated businesses, but this should be approached with caution and careful consideration of its core competencies.

4. Recommendations

  1. Global Expansion: Akervall Technologies should prioritize expanding into new markets, particularly in emerging economies with high growth potential. This expansion can be achieved through strategic partnerships, joint ventures, or acquisitions of local companies with established market presence.
  2. Product Diversification: The company should leverage its existing technology and analytics expertise to develop new products and services that cater to a wider range of industries, including healthcare, finance, and education. This diversification will help Akervall Technologies reduce its reliance on the manufacturing and logistics sectors and tap into new revenue streams.
  3. Strategic Partnerships: Akervall Technologies should forge strategic partnerships with other companies in the technology sector, including system integrators, consultants, and software vendors. These partnerships will allow the company to leverage complementary expertise, access new markets, and enhance its value proposition.
  4. Targeted Acquisitions: Akervall Technologies should consider strategic acquisitions of companies with complementary technologies, customer bases, or geographic reach. This will allow the company to accelerate its growth, expand its market share, and gain access to new capabilities.
  5. Investment in Marketing and Sales: The company should invest in building a strong marketing and sales team to effectively reach new markets and promote its expanded product portfolio. This includes developing targeted marketing campaigns, leveraging digital channels, and building strong relationships with key customers.
  6. Focus on Corporate Social Responsibility and Environmental Sustainability: Akervall Technologies should integrate corporate social responsibility and environmental sustainability into its business practices. This includes promoting ethical sourcing, reducing its carbon footprint, and supporting community initiatives. This approach will attract environmentally conscious customers and enhance the company?s brand image.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core Competencies and Consistency with Mission: Akervall Technologies? core competencies lie in its technology and analytics expertise, which can be leveraged to develop new products and services for a wider range of industries. This aligns with the company?s mission to provide innovative solutions that empower businesses.
  2. External Customers and Internal Clients: The recommendations address the needs of both external customers and internal clients. Expanding into new markets will provide access to new customers, while product diversification will cater to the needs of existing and potential clients in different industries.
  3. Competitors: The recommendations aim to position Akervall Technologies as a leader in the software industry by focusing on innovation, market expansion, and strategic partnerships. This will help the company stay ahead of its competitors and maintain its competitive advantage.
  4. Attractiveness ? Quantitative Measures: The recommendations are expected to drive increased revenue, market share, and profitability. While specific quantitative measures are not provided in the case study, the projected growth in emerging economies and the potential for new product lines suggest a positive impact on the company?s financial performance.
  5. Assumptions: The recommendations are based on the assumption that Akervall Technologies can successfully execute its expansion strategy, build strong partnerships, and adapt its products and services to meet the needs of diverse markets.

6. Conclusion

By embracing a strategic shift towards a more sustainable and scalable growth model, Akervall Technologies can navigate the challenges of the global marketplace, capitalize on emerging opportunities, and secure its long-term success. The company?s entrepreneurial spirit, innovative approach, and commitment to corporate social responsibility will be key drivers of its future growth.

7. Discussion

Alternatives Not Selected:

  • Staying focused on existing markets: This option would limit the company?s growth potential and expose it to increased competition.
  • Merging with a larger company: While a merger could provide access to resources and expertise, it could also result in a loss of control and a dilution of the company?s culture.
  • Going public: While an IPO could provide access to capital, it would also subject the company to greater scrutiny and pressure from investors.

Risks and Key Assumptions:

  • Execution risk: The successful implementation of the recommendations requires strong leadership, effective communication, and a well-defined execution plan.
  • Market risk: The growth of emerging economies and the adoption of technology in new industries are subject to economic and political uncertainties.
  • Competition risk: The software industry is highly competitive, and new players could emerge to challenge Akervall Technologies? market position.

8. Next Steps

  1. Develop a comprehensive strategic plan: This plan should outline the company?s vision, mission, objectives, and strategies for global expansion, product diversification, and partnership development.
  2. Conduct market research: This research should identify target markets, assess market size and growth potential, and analyze competitive landscape.
  3. Build a strong leadership team: The company should recruit and develop leaders with experience in international business, product development, and strategic partnerships.
  4. Invest in marketing and sales: The company should develop targeted marketing campaigns, leverage digital channels, and build strong relationships with key customers.
  5. Monitor progress and adjust strategies: The company should regularly monitor its progress, analyze market trends, and adjust its strategies as needed.

By taking these steps, Akervall Technologies can effectively navigate the challenges of the global marketplace and position itself for sustained growth and success.

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