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Harvard Case - Unrest in Chile

"Unrest in Chile" Harvard business case study is written by Vincent Pons, William Mullins, John Masko, Annelena Lobb, Rafael Di Tella. It deals with the challenges in the field of Economics. The case study is 44 page(s) long and it was first published on : Apr 6, 2020

At Fern Fort University, we recommend that the Chilean government adopt a multifaceted approach to address the unrest and foster long-term economic growth. This approach involves a combination of strategic planning, government policy and regulation, infrastructure and urban development, international business, and social programs to address the root causes of the unrest and create a more equitable and sustainable future for Chile.

2. Background

The case study ?Unrest in Chile? details the social and economic turmoil that gripped Chile in 2019. The protests, sparked by a hike in subway fares, quickly escalated into a broader movement demanding social and economic justice. The unrest exposed deep-seated inequalities in Chilean society, including high levels of poverty, inadequate access to healthcare and education, and a concentration of wealth in the hands of a select few.

The main protagonists of the case study are the Chilean government, led by President Sebasti?n Pi?era, and the diverse groups of protesters representing various social and economic sectors. The case highlights the complex interplay between politics, economics, and social justice in shaping the nation?s future.

3. Analysis of the Case Study

To analyze the situation, we can utilize the Porter?s Five Forces framework to understand the competitive landscape and the SWOT analysis to assess Chile?s internal and external environment.

Porter?s Five Forces:

  • Threat of New Entrants: Chile?s relatively stable political and economic environment attracts foreign investment, increasing competition in various sectors.
  • Bargaining Power of Buyers: The protests demonstrated the increasing power of consumers demanding better services and lower prices.
  • Bargaining Power of Suppliers: Chile?s reliance on imports for certain goods and services gives suppliers leverage in negotiating prices.
  • Threat of Substitute Products: Technological advancements and globalization present opportunities for substitute products and services, increasing competitive pressure.
  • Rivalry Among Existing Competitors: Intense competition exists within various sectors, especially in the retail, mining, and agricultural industries.

SWOT Analysis:

  • Strengths: Chile boasts a strong macroeconomic foundation, a stable political system, and a well-developed infrastructure. It also possesses abundant natural resources and a skilled workforce.
  • Weaknesses: Significant income inequality, limited social mobility, and inadequate access to quality public services are major weaknesses.
  • Opportunities: Chile can leverage its free trade agreements to expand international trade and attract foreign investment. It can also capitalize on the growing demand for renewable energy and sustainable development.
  • Threats: Climate change, global economic instability, and political instability in neighboring countries pose significant threats to Chile?s growth.

4. Recommendations

To address the unrest and foster sustainable growth, we recommend the following:

1. Implement a Comprehensive Social Safety Net:

  • Expand access to quality healthcare and education: Invest in public healthcare and education systems, focusing on underserved communities.
  • Increase social welfare programs: Expand social security benefits, unemployment insurance, and affordable housing programs.
  • Promote job creation and skills development: Invest in vocational training programs and initiatives to create decent-paying jobs.

2. Promote Economic Diversification and Inclusivity:

  • Support small and medium enterprises (SMEs): Provide access to financing, training, and mentorship programs for SMEs to foster entrepreneurship and job creation.
  • Invest in renewable energy and sustainable development: Promote green technologies and sustainable practices to create new industries and jobs.
  • Encourage innovation and technology adoption: Invest in research and development, and support the adoption of new technologies across industries.

3. Strengthen Governance and Transparency:

  • Improve public sector efficiency and accountability: Implement reforms to streamline government processes and increase transparency.
  • Combat corruption and strengthen rule of law: Implement anti-corruption measures and ensure equal application of the law for all citizens.
  • Empower civil society and promote dialogue: Create platforms for open dialogue between the government and civil society to address concerns and build trust.

4. Enhance Infrastructure and Urban Development:

  • Invest in public transportation and infrastructure: Improve public transportation systems and invest in infrastructure projects to reduce congestion and improve connectivity.
  • Promote sustainable urban planning: Encourage mixed-use development, pedestrian-friendly streets, and green spaces to create more livable cities.
  • Address housing affordability: Implement policies to increase affordable housing options and reduce the cost of living.

5. Foster International Cooperation and Trade:

  • Strengthen trade relations with key partners: Negotiate new trade agreements and deepen existing partnerships to expand market access and attract foreign investment.
  • Promote regional integration: Work with neighboring countries to foster economic cooperation and regional development.
  • Engage in international forums: Actively participate in international organizations and forums to advocate for Chile?s interests and promote global cooperation.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core competencies and consistency with mission: The recommendations align with Chile?s strengths in natural resources, skilled workforce, and stable political environment. They also support the government?s mission of promoting economic growth and social justice.
  • External customers and internal clients: The recommendations address the concerns of both external customers, including businesses and investors, and internal clients, including citizens and communities.
  • Competitors: The recommendations aim to enhance Chile?s competitiveness by promoting innovation, diversification, and sustainable development.
  • Attractiveness ? quantitative measures if applicable: The recommendations are expected to generate positive economic and social returns, including increased GDP growth, job creation, and improved quality of life.
  • Assumptions: The recommendations assume a commitment from the government and stakeholders to implement the necessary reforms and policies. They also assume a stable global economic environment and a willingness of businesses to invest in Chile?s future.

6. Conclusion

Addressing the unrest in Chile requires a comprehensive and long-term strategy that tackles the root causes of inequality and promotes sustainable economic growth. By implementing the recommendations outlined above, the Chilean government can create a more equitable and prosperous future for all its citizens.

7. Discussion

Alternatives not selected:

  • Repressive measures: While some may advocate for a more forceful approach to quell the unrest, this is likely to be counterproductive and exacerbate tensions.
  • Status quo: Maintaining the current system without meaningful reforms would likely lead to further instability and social unrest.

Risks and key assumptions:

  • Political will: The success of the recommendations depends on the political will to implement the necessary reforms and policies.
  • Economic stability: Global economic instability could negatively impact Chile?s growth prospects.
  • Social acceptance: The recommendations may face resistance from certain groups who benefit from the current system.

8. Next Steps

To implement the recommendations, the Chilean government should take the following steps:

  • Establish a dedicated task force: Create a task force to oversee the implementation of the recommendations and coordinate efforts across different ministries.
  • Develop a detailed action plan: Develop a comprehensive action plan outlining specific goals, timelines, and resources for each recommendation.
  • Engage with stakeholders: Engage with businesses, civil society organizations, and communities to gather input and build consensus.
  • Monitor progress and make adjustments: Regularly monitor progress towards achieving the goals and make adjustments to the action plan as needed.

By taking these steps, the Chilean government can effectively address the unrest and create a more equitable and sustainable future for all its citizens.

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Case Description

In 2020, Chileans would head to the ballot box to decide their country's future. Many international observers credited Chile's decades of neoliberal governance with turning the country into Latin America's "Tiger," a prosperous, diversified economy on its way to becoming the continent's first developed country. But in October of 2019, a mass protest movement ground the country to a halt and shocked its political class, showing the world a different Chile-one defined by inequality, social distrust, and a young generation of political activists. As Chile prepared to vote in the fall of 2020 on whether to adopt a new constitution, could it sculpt a more equitable society while remaining "the exception" on a continent known for its political instability? Or would Chile's prosperity go the same way as its neoliberal experiment?

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