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Harvard Case - Etsy: Keeping it Real By Keeping Taxes Low

"Etsy: Keeping it Real By Keeping Taxes Low" Harvard business case study is written by Lisa De Simone, Jeff Hoopes, Rebecca Lester, Sheila Melvin. It deals with the challenges in the field of Accounting. The case study is 8 page(s) long and it was first published on : Mar 2, 2016

At Fern Fort University, we recommend Etsy implement a comprehensive strategy to address its tax optimization efforts while maintaining its commitment to ethical business practices and fostering a positive brand image. This strategy should focus on:

  • Transparency and Disclosure: Etsy should be transparent about its tax planning strategies and engage in open dialogue with stakeholders, including customers, sellers, and investors.
  • Tax Compliance: Etsy should ensure full compliance with tax laws in all jurisdictions where it operates, utilizing a robust tax compliance framework and engaging with qualified tax advisors.
  • Sustainable Growth: Etsy should prioritize sustainable growth strategies that minimize its tax burden while contributing to a positive societal impact.
  • Corporate Social Responsibility: Etsy should continue to prioritize its commitment to social responsibility by supporting ethical sourcing, fair labor practices, and environmental sustainability initiatives.

2. Background

Etsy is an online marketplace for handmade and vintage goods, connecting sellers with buyers worldwide. The case study highlights Etsy's efforts to minimize its tax liability through various strategies, including incorporating its business in Delaware, utilizing tax havens, and engaging in aggressive accounting practices.

The main protagonists are:

  • Etsy's Management: The company's leadership team, responsible for making decisions regarding tax strategies and overall business operations.
  • Etsy's Sellers: The independent artisans and craftspeople who rely on Etsy's platform to reach customers.
  • Etsy's Customers: The individuals who purchase goods from Etsy's platform.
  • Tax Authorities: The government agencies responsible for enforcing tax laws and collecting taxes from Etsy and its sellers.

3. Analysis of the Case Study

The case study presents a complex situation where Etsy's tax optimization efforts are under scrutiny. We can analyze the case using the following frameworks:

Strategic Framework:

  • Competitive Advantage: Etsy's core competency lies in its unique marketplace model and its commitment to supporting independent sellers. However, its tax strategies could potentially damage its brand image and erode trust with stakeholders.
  • Growth Strategy: While tax optimization can contribute to profitability, relying solely on aggressive tax planning for growth is unsustainable and potentially risky.
  • Corporate Social Responsibility: Etsy's commitment to social responsibility is a key differentiator and a source of positive brand image. However, tax strategies that appear unethical can undermine this commitment.

Financial Framework:

  • Financial Performance: Etsy's financial performance is impacted by its tax strategies, as lower tax liabilities contribute to higher profitability. However, aggressive tax planning can attract negative attention and potentially lead to legal challenges.
  • Financial Reporting: Etsy's financial statements are subject to scrutiny regarding its tax strategies. Transparency and adherence to accounting standards are crucial for maintaining investor confidence.
  • Cash Flow: Etsy's cash flow is influenced by its tax obligations. Effective tax planning can optimize cash flow, but it should not come at the expense of ethical business practices.

Ethical Framework:

  • Corporate Governance: Etsy's corporate governance practices should prioritize ethical decision-making and transparency regarding tax strategies.
  • Stakeholder Engagement: Etsy should engage with stakeholders, including sellers, customers, and investors, to address concerns regarding its tax strategies and ensure transparency.
  • Reputation Management: Etsy's reputation is valuable and can be damaged by unethical tax practices. Maintaining a positive brand image is crucial for long-term success.

4. Recommendations

Etsy should implement the following recommendations to address its tax optimization strategies:

  • Develop a Tax Strategy Aligned with Ethical Principles: Etsy should develop a tax strategy that prioritizes ethical business practices, transparency, and compliance with tax laws. This strategy should be reviewed and updated regularly to reflect changing regulations and societal expectations.
  • Enhance Transparency and Disclosure: Etsy should be transparent about its tax planning strategies, including the jurisdictions where it operates and the tax rates it pays. This transparency should be communicated to stakeholders through annual reports, investor presentations, and other public disclosures.
  • Engage with Stakeholders: Etsy should engage in open dialogue with stakeholders, including sellers, customers, and investors, to address concerns regarding its tax strategies. This engagement should be proactive and ongoing, fostering trust and understanding.
  • Prioritize Sustainable Growth: Etsy should prioritize sustainable growth strategies that minimize its tax burden while contributing to a positive societal impact. This could include investing in renewable energy, supporting ethical sourcing, and promoting fair labor practices.
  • Strengthen Corporate Governance: Etsy should strengthen its corporate governance practices to ensure ethical decision-making and oversight of tax strategies. This could involve establishing a tax committee within the board of directors, implementing a code of ethics for tax planning, and conducting regular audits of tax compliance.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core Competencies and Consistency with Mission: Etsy's mission is to empower independent sellers and connect them with customers. Ethical tax practices are essential for maintaining this mission and fostering trust with stakeholders.
  • External Customers and Internal Clients: Etsy's customers and sellers are crucial to its success. Transparency and ethical practices are essential for maintaining their trust and loyalty.
  • Competitors: Etsy's competitors operate in a similar space and are subject to similar tax scrutiny. Adopting ethical tax practices can differentiate Etsy from its competitors and enhance its brand image.
  • Attractiveness ' Quantitative Measures: While tax optimization can contribute to profitability, it should not come at the expense of ethical behavior. Etsy should prioritize long-term sustainability and brand reputation over short-term gains.

6. Conclusion

Etsy faces a critical juncture where it must balance its financial interests with its commitment to ethical business practices and social responsibility. By implementing the recommendations outlined above, Etsy can navigate this challenge by adopting a tax strategy that is both effective and ethical, ensuring its long-term sustainability and positive brand image.

7. Discussion

Other alternatives not selected include:

  • Aggressive Tax Avoidance: Continuing to engage in aggressive tax avoidance strategies could lead to legal challenges, reputational damage, and loss of stakeholder trust.
  • Ignoring Tax Concerns: Ignoring public concerns about tax practices could further erode trust and damage Etsy's brand image.

Key assumptions of these recommendations include:

  • Public Pressure: Public pressure on corporations to adopt ethical tax practices will continue to grow.
  • Regulatory Scrutiny: Regulatory scrutiny of corporate tax strategies will continue to increase.
  • Stakeholder Engagement: Stakeholders will continue to demand transparency and accountability from corporations regarding their tax practices.

8. Next Steps

Etsy should implement the following steps to address its tax strategy:

  • Within 6 months: Establish a dedicated tax committee within the board of directors to oversee tax planning and compliance.
  • Within 12 months: Develop a comprehensive tax strategy aligned with ethical principles and communicate it to stakeholders.
  • Within 18 months: Implement a robust tax compliance framework and engage with qualified tax advisors to ensure full compliance with tax laws in all jurisdictions.
  • Ongoing: Continuously monitor and evaluate tax strategies, engage with stakeholders, and adapt to changing regulations and societal expectations.

By taking these steps, Etsy can position itself as a leader in ethical business practices and sustainable growth, ensuring its long-term success and positive brand image.

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Case Description

Etsy was an online craft bazaar founded in 2005 in a loft in Brooklyn, New York. The company was known for its emphasis on social responsibility, transparency, authenticity, and its somewhat nontraditional approach to business. In January 2015, Etsy converted its Irish subsidiary to an unlimited liability company, a move it described as implementation of an "updated global corporate structure." In a subsequent U.S. Securities and Exchange Commission (SEC) filing, it stated that this changed structure might "result in a reduction in our overall effective tax rate." In August 2015, the company came under fire for this move. Bloomberg ran an article headlined "Etsy Taps Secret Irish Tax Haven and Brags About Transparency at Home." Americans for Tax Fairness charged that Etsy had "changed its behavior and [was] now using unethical business practices." John Montgomery of Startworks declared, "Etsy sold its soul for a lower corporate tax rate." The Wall Street Journal summarized the reaction with the headline "Etsy Faces Pressure to Abandon Irish Tax Strategy." This case explores Etsy's initial decision, the critical public response to it, and Etsy' choice to ignore the fallout and stay the course.

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