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Harvard Case - ExxonMobil and Royal Dutch Shell: The Tale of Two Projects in Sakhalin

"ExxonMobil and Royal Dutch Shell: The Tale of Two Projects in Sakhalin" Harvard business case study is written by Kannan Ramaswamy. It deals with the challenges in the field of Strategy. The case study is 12 page(s) long and it was first published on : Dec 1, 2016

At Fern Fort University, we recommend that ExxonMobil and Royal Dutch Shell, while pursuing their respective projects in Sakhalin, prioritize a collaborative approach to address the complex challenges of operating in a sensitive and strategically important region. This strategy should focus on sustainable development, environmental responsibility, and building strong relationships with local communities and the Russian government. This approach will enable both companies to achieve long-term success while mitigating risks and fostering a positive impact on the region.

2. Background

This case study examines the contrasting approaches of ExxonMobil and Royal Dutch Shell in developing oil and gas projects in the Sakhalin region of Russia. ExxonMobil, through the Sakhalin-1 project, initially pursued a more aggressive and cost-focused strategy, leading to significant environmental concerns and community backlash. In contrast, Shell adopted a more cautious and collaborative approach with the Sakhalin-2 project, prioritizing environmental sustainability and community engagement.

The main protagonists are:

  • ExxonMobil: A global energy giant with a long history of operating in challenging environments.
  • Royal Dutch Shell: Another global energy giant with a strong focus on sustainability and social responsibility.
  • The Russian Government: Holding significant influence over resource extraction and environmental regulations in the region.
  • Local Communities: Directly impacted by the projects' environmental and social consequences.

3. Analysis of the Case Study

Strategic Analysis:

  • Porter's Five Forces: The oil and gas industry in Sakhalin is characterized by high barriers to entry due to the complex regulatory environment and high capital requirements. The threat of substitutes is low, but the bargaining power of buyers (Russia and global oil markets) and suppliers (local communities and environmental groups) is high.
  • SWOT Analysis:
    • ExxonMobil: Strengths - strong financial resources, technical expertise; Weaknesses - poor environmental record, lack of community engagement; Opportunities - access to vast oil reserves; Threats - regulatory risks, environmental concerns.
    • Royal Dutch Shell: Strengths - strong sustainability focus, community engagement expertise; Weaknesses - slower project development, potential for higher costs; Opportunities - strong brand reputation, potential for long-term partnerships; Threats - regulatory risks, global market volatility.
  • Value Chain Analysis: Both companies need to optimize their value chain to ensure efficient resource extraction, processing, and transportation. This involves considering the environmental impact at each stage and ensuring compliance with local regulations.
  • Business Model Innovation: Both companies need to adapt their business models to address the unique challenges of operating in Sakhalin. This includes considering alternative energy sources, carbon capture technologies, and sustainable development practices.

Financial Analysis:

  • Cost Leadership: ExxonMobil initially focused on cost leadership, leading to faster project development but potentially compromising environmental and social sustainability.
  • Differentiation: Shell prioritized differentiation through its focus on sustainability and community engagement, potentially leading to higher costs but building long-term value.

Marketing Analysis:

  • Market Segmentation: Both companies need to understand the diverse stakeholders in Sakhalin, including local communities, the Russian government, and international investors.
  • Brand Management: Shell's focus on sustainability has strengthened its brand reputation, while ExxonMobil's environmental record has negatively impacted its image.

Operational Analysis:

  • Manufacturing Processes: Both companies need to adopt efficient and environmentally friendly manufacturing processes to minimize their environmental footprint.
  • Supply Chain Management: Effective supply chain management is crucial for ensuring the timely and efficient delivery of resources and equipment.

Organizational Analysis:

  • Organizational Culture: Shell's focus on sustainability and community engagement reflects a more collaborative and socially responsible organizational culture compared to ExxonMobil.
  • Leadership: Strong leadership is essential for navigating the complex challenges of operating in Sakhalin, including environmental regulations, community relations, and political risks.

4. Recommendations

  1. Prioritize Sustainable Development: Both companies should prioritize sustainable development practices throughout their operations, including minimizing environmental impact, promoting local economic development, and fostering community engagement.
  2. Embrace Collaborative Partnerships: ExxonMobil and Royal Dutch Shell should explore opportunities for collaboration, sharing best practices and resources to address common challenges and maximize their collective impact.
  3. Strengthen Community Relations: Both companies should invest in building strong relationships with local communities, actively engaging in dialogue, addressing concerns, and creating shared value.
  4. Enhance Environmental Responsibility: Both companies should adopt robust environmental management systems, invest in innovative technologies for pollution control and resource efficiency, and proactively mitigate potential environmental risks.
  5. Foster Transparency and Accountability: Both companies should commit to transparency and accountability in their operations, providing clear information about their activities, environmental performance, and community engagement initiatives.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core Competencies and Consistency with Mission: Both companies have core competencies in oil and gas extraction, but they need to adapt their strategies to align with their respective missions. ExxonMobil should prioritize environmental responsibility and community engagement to improve its image and long-term sustainability. Shell should leverage its expertise in sustainability and community relations to build trust and ensure long-term success in Sakhalin.
  2. External Customers and Internal Clients: Both companies need to satisfy the needs of external customers (the Russian government, international investors, and global oil markets) while also ensuring the well-being of internal clients (employees and local communities).
  3. Competitors: Both companies need to consider the competitive landscape in Sakhalin, including potential competition from other international oil companies and the potential for local companies to develop their own oil and gas resources.
  4. Attractiveness: The attractiveness of the Sakhalin projects depends on various factors, including the size and quality of oil and gas reserves, regulatory risks, environmental challenges, and community support. Both companies need to carefully assess these factors and develop strategies to mitigate risks and maximize returns.

6. Conclusion

ExxonMobil and Royal Dutch Shell face significant challenges in developing oil and gas projects in Sakhalin. By prioritizing sustainable development, embracing collaboration, strengthening community relations, enhancing environmental responsibility, and fostering transparency and accountability, both companies can achieve long-term success while minimizing risks and creating a positive impact on the region.

7. Discussion

Other Alternatives:

  • ExxonMobil could pursue a more aggressive cost-focused strategy, potentially leading to faster project development but risking environmental damage and community backlash.
  • Shell could adopt a more cautious and risk-averse approach, potentially delaying project development and increasing costs.

Risks and Key Assumptions:

  • Political instability in Russia could disrupt operations and impact project viability.
  • Changes in global oil prices could affect project profitability.
  • Local communities may resist development projects, leading to delays and increased costs.
  • Environmental regulations could become more stringent, increasing compliance costs.

Options Grid:

OptionAdvantagesDisadvantagesRisks
Sustainable DevelopmentLong-term sustainability, positive community relationsHigher initial costs, potential for delaysPolitical instability, regulatory changes
Collaborative PartnershipsShared resources, expertise, and risksPotential for conflicts of interest, coordination challengesLack of trust, differing priorities
Aggressive Cost FocusFaster project development, lower costsEnvironmental damage, community backlashRegulatory sanctions, reputational damage
Cautious and Risk-AverseReduced environmental impact, strong community relationsSlower project development, higher costsMarket volatility, competition

8. Next Steps

  1. Conduct a comprehensive environmental impact assessment and develop a detailed sustainability plan.
  2. Establish a dedicated team to manage community engagement and address local concerns.
  3. Develop a collaborative framework for sharing best practices and resources with other companies operating in Sakhalin.
  4. Invest in innovative technologies to improve environmental performance and resource efficiency.
  5. Implement a transparent reporting system to track progress on environmental and social performance indicators.

By taking these steps, ExxonMobil and Royal Dutch Shell can demonstrate their commitment to sustainable development and build a foundation for long-term success in Sakhalin.

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Case Description

Russia has emerged as a dominant player especially in the natural gas segment of the global oil and gas industry. Its position of power has been cemented over the last decade on a variety of fronts ranging from the execution of the first offshore project, the first LNG project, the first Arctic exploration program, and the emergence of global giants, namely Gazprom and Rosneft, that have exerted considerable influence in attracting global super majors to Russia. The case study explores the execution of the two major Sakhalin projects that were instrumental in establishing Russia's position as a pre-eminent source of natural gas. These projects were among the earliest ones on a global scale that involved multiple global partners and were executed in a forbidding part of the country, offshore Russia in the Sea of Okhotsk. Both development deals were struck when Russia was in the midst of significant economic chaos following the breakup of the USSR into constituent republics. This period in Russian history was marked by significant opportunities as well as significant risks.

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