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Harvard Case - AKB48: Going Global? (A)

"AKB48: Going Global? (A)" Harvard business case study is written by Juan Alcacer, Kotaro Sasamoto, Tee Chayakul, Mayuka Yamazaki. It deals with the challenges in the field of Strategy. The case study is 20 page(s) long and it was first published on : Jun 30, 2017

At Fern Fort University, we recommend that AKB48 adopt a phased globalization strategy focusing on market development in select Asian countries with strong existing fan bases and cultural similarities to Japan. This strategy should prioritize strategic alliances with local entertainment companies to leverage their expertise and navigate cultural nuances. The group should utilize digital transformation and social media to build global fan communities and leverage data analytics to understand fan preferences and tailor content accordingly. This approach will allow AKB48 to gradually build a global presence while minimizing risk and maximizing the potential for success.

2. Background

AKB48 is a Japanese idol group with a unique business model centered on fan interaction and participation. The group's success is built on a strong domestic fan base, regular releases, and a highly engaged online community. However, AKB48 faces challenges in expanding globally, including cultural differences, language barriers, and competition from established international acts.

The case study focuses on the group's decision to expand internationally, specifically to Southeast Asia. The group's management is considering various options, including forming a new group in a specific country, licensing the AKB48 brand, or establishing a global online presence.

3. Analysis of the Case Study

To analyze AKB48's global expansion strategy, we can apply several frameworks:

  • Porter's Five Forces: The global music industry is characterized by high competition from established international acts, strong bargaining power of distributors, and potential threats from new entrants. However, the industry also offers opportunities for differentiation through unique content and fan engagement.
  • SWOT Analysis: AKB48 possesses strengths like a loyal fan base, strong brand recognition in Japan, and a proven business model. However, weaknesses include limited international exposure, language barriers, and potential cultural clashes. Opportunities lie in expanding to new markets with strong interest in Japanese pop culture and leveraging digital platforms for global reach. Threats include competition from established international acts, piracy, and cultural resistance.
  • Value Chain Analysis: AKB48's value chain includes talent development, music production, marketing and promotion, fan engagement, and merchandise sales. The group can leverage its strong domestic value chain to expand internationally by adapting its model to local markets.
  • Resource-Based View: AKB48's core competencies include talent management, fan engagement, and brand building. These resources can be leveraged to create a sustainable competitive advantage in new markets.
  • Dynamic Capabilities: AKB48 possesses the ability to adapt its business model, innovate, and respond to changing market conditions. This is crucial for success in a dynamic global market.

4. Recommendations

  1. Phased Globalization Strategy: AKB48 should adopt a phased approach to international expansion, starting with select Asian countries with strong existing fan bases and cultural similarities to Japan, such as Thailand, Indonesia, and South Korea. This allows for gradual market entry and minimizes risk.
  2. Strategic Alliances: AKB48 should form strategic alliances with local entertainment companies in target markets. These partnerships provide access to local expertise, distribution channels, and cultural understanding, facilitating smoother market entry.
  3. Market Development: AKB48 should focus on market development, leveraging its existing brand and fan base to attract new audiences in target markets. This can be achieved through targeted marketing campaigns, localized content, and fan engagement activities.
  4. Digital Transformation: AKB48 should embrace digital transformation to expand its global reach and connect with fans worldwide. This includes leveraging social media platforms, creating localized websites and mobile apps, and utilizing data analytics to understand fan preferences and tailor content accordingly.
  5. Product Differentiation: AKB48 should differentiate its offerings in international markets by adapting its music, performances, and merchandise to local tastes and preferences. This can involve collaborating with local artists, incorporating local cultural elements, and offering localized products.
  6. Brand Management: AKB48 should carefully manage its brand image in international markets, ensuring consistency with its core values and maintaining a positive public perception. This requires careful communication, cultural sensitivity, and proactive crisis management.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  1. Core Competencies and Consistency with Mission: The recommendations leverage AKB48's core competencies in talent management, fan engagement, and brand building, while aligning with the group's mission of providing entertainment and connecting with fans.
  2. External Customers and Internal Clients: The recommendations prioritize understanding and catering to the needs of both external customers (fans) and internal clients (members, staff, and stakeholders).
  3. Competitors: The recommendations address the competitive landscape by focusing on differentiation through unique content, fan engagement, and strategic alliances.
  4. Attractiveness: The recommendations are based on market research and analysis of the attractiveness of target markets, considering factors like market size, growth potential, and cultural affinity.
  5. Assumptions: The recommendations are based on the assumption that AKB48 is willing to invest in its international expansion, adapt its business model to local markets, and embrace digital transformation.

6. Conclusion

By adopting a phased globalization strategy, focusing on market development in select Asian countries, and leveraging strategic alliances, digital transformation, and brand management, AKB48 can successfully expand its global reach and maintain its position as a leading idol group. This approach allows for a gradual and sustainable expansion while minimizing risks and maximizing the potential for success.

7. Discussion

Other alternatives not selected include:

  • Licensing the AKB48 brand: This option could be risky as it relinquishes control over the brand and its image in international markets.
  • Forming a new group in a specific country: This option could be costly and time-consuming, requiring extensive talent development and market research.

Key risks associated with the recommended strategy include:

  • Cultural resistance: AKB48's unique business model and cultural elements might not resonate with all audiences.
  • Competition: The global music industry is highly competitive, and AKB48 faces challenges from established international acts.
  • Financial risks: International expansion requires significant investment and may not yield immediate returns.

8. Next Steps

To implement the recommended strategy, AKB48 should:

  • Conduct thorough market research: Identify target markets, analyze market size, growth potential, and cultural affinity.
  • Develop a detailed international expansion plan: Outline key milestones, timelines, and resource allocation.
  • Establish strategic alliances: Partner with local entertainment companies in target markets.
  • Adapt content and marketing materials: Localize music, performances, and merchandise to resonate with local audiences.
  • Invest in digital transformation: Build a strong online presence, leverage social media platforms, and utilize data analytics.
  • Monitor and evaluate progress: Regularly assess the effectiveness of the strategy and make adjustments as needed.

By taking these steps, AKB48 can successfully navigate the challenges of global expansion and achieve sustainable growth in international markets.

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Case Description

After a remarkable success in Japan, the producer of the Japanese female singing group AKB48 evaluates market opportunities overseas for his artistic creation. This case introduces the business model behind the AKB48 concept and allows students to identify what geographic market - China, Indonesia, Taiwan, The Philippines, Thailand or South Korea - is more suitable for AKB48's first move overseas. During the discussion, students also identify the geographic limits of a product and what changes, if any, should be done to adapt it to a chosen market. Given high levels of piracy in the music industry, students are not only able to explore the value creation aspects of AKB48 but also the value capture features of its business model.

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