Free Air Deccan (A): Changing the Face of Indian Aviation Case Study Solution | Assignment Help

Harvard Case - Air Deccan (A): Changing the Face of Indian Aviation

"Air Deccan (A): Changing the Face of Indian Aviation" Harvard business case study is written by Chandra Sekhar Ramasastry, Srinivas Sridharan. It deals with the challenges in the field of Strategy. The case study is 10 page(s) long and it was first published on : Dec 12, 2006

At Fern Fort University, we recommend that Air Deccan continue its focus on disruptive innovation and low-cost operations while strategically expanding its reach and diversifying its offerings. This includes strategic alliances, vertical integration, and product development to solidify its position as a leading player in the Indian aviation market. By leveraging its core competencies in low-cost operations and its strong brand recognition, Air Deccan can achieve sustainable competitive advantage and contribute to the growth of the Indian aviation industry.

2. Background

Air Deccan, founded in 2003 by Captain G.R. Gopinath, revolutionized the Indian aviation industry by offering affordable air travel to the masses. The company's business model innovation focused on low-cost operations and market penetration strategies, targeting the previously underserved segment of price-sensitive travelers. This approach resulted in rapid growth, capturing a significant market share and making air travel accessible to a wider population. However, the company faced challenges in maintaining profitability due to intense competition, rising fuel costs, and operational complexities.

3. Analysis of the Case Study

To analyze Air Deccan's situation, we can utilize several frameworks:

a) Porter's Five Forces:

  • Threat of New Entrants: High, as the Indian aviation market is attractive to new players due to its growth potential.
  • Bargaining Power of Buyers: High, as consumers have many choices and are price-sensitive.
  • Bargaining Power of Suppliers: Moderate, with fuel being a major cost factor, but suppliers are numerous.
  • Threat of Substitutes: Moderate, with rail and road travel being alternatives for shorter distances.
  • Competitive Rivalry: Intense, with established players like Jet Airways and IndiGo competing aggressively.

b) SWOT Analysis:

Strengths:

  • Low-cost operations: Efficient business model with strong cost control.
  • Brand recognition: Strong brand image associated with affordability and accessibility.
  • Strong network: Extensive domestic network covering major cities.
  • Experienced management: Strong leadership with a deep understanding of the Indian market.

Weaknesses:

  • Profitability: Struggling to maintain profitability due to intense competition.
  • Operational efficiency: Challenges in managing a large fleet and network.
  • Limited international presence: Absence of international routes restricts growth potential.
  • Financial constraints: Limited access to capital for expansion and development.

Opportunities:

  • Growing Indian economy: Rising disposable income and increased demand for air travel.
  • Government support: Favorable policies promoting domestic aviation growth.
  • Expansion into new markets: Potential to expand into underserved regional markets.
  • Strategic alliances: Partnerships with other airlines and service providers.

Threats:

  • Intense competition: Existing and new players vying for market share.
  • Fuel price volatility: Fluctuating fuel prices impact profitability.
  • Economic slowdown: Potential impact on travel demand.
  • Regulatory changes: Unfavorable policies could hinder growth.

c) Value Chain Analysis:

Air Deccan's value chain is structured around low-cost operations, focusing on minimizing costs at each stage. This includes:

  • Inbound Logistics: Efficient procurement of aircraft, fuel, and other resources.
  • Operations: Optimized flight schedules, crew management, and maintenance processes.
  • Outbound Logistics: Timely baggage handling and efficient passenger check-in.
  • Marketing and Sales: Targeted marketing campaigns and online booking systems.
  • Customer Service: Focus on providing basic but efficient service to passengers.

d) Business Model Innovation:

Air Deccan's core innovation was its low-cost carrier (LCC) model, which focused on:

  • Price leadership: Offering the lowest fares in the market.
  • No-frills service: Eliminating non-essential services to reduce costs.
  • Point-to-point routes: Focusing on direct flights between major cities.
  • High aircraft utilization: Maximizing the use of aircraft to reduce overhead costs.

4. Recommendations

To achieve sustainable growth and profitability, Air Deccan should implement the following recommendations:

a) Strategic Alliances:

  • Code-sharing agreements: Partner with other airlines to expand reach and offer more destinations.
  • Joint ventures: Collaborate with regional airlines to tap into underserved markets.
  • Interline agreements: Facilitate seamless connections for passengers through partnerships.

b) Vertical Integration:

  • Ground handling services: Acquire or partner with ground handling companies to improve efficiency and control costs.
  • Maintenance, Repair, and Overhaul (MRO): Develop in-house MRO capabilities to reduce reliance on external providers.
  • Aircraft leasing: Establish a dedicated aircraft leasing arm to optimize fleet management.

c) Product Development:

  • Premium economy class: Introduce a premium economy class with enhanced amenities and services to attract higher-paying passengers.
  • Cargo services: Leverage existing infrastructure to offer cargo transportation services.
  • Charter flights: Cater to corporate and group travel demands with dedicated charter services.

d) Diversification:

  • Regional airlines: Establish regional airlines in underserved areas to capitalize on local demand.
  • Travel services: Expand into travel-related services like hotel bookings, tour packages, and travel insurance.
  • Online travel platform: Develop an online travel platform to offer a comprehensive travel experience.

e) Technology and Analytics:

  • Data analytics: Leverage data analytics to optimize flight schedules, pricing, and marketing campaigns.
  • Mobile apps: Develop user-friendly mobile apps for booking, check-in, and real-time flight information.
  • AI-powered customer service: Implement AI chatbots for efficient customer support.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core competencies: Leverage Air Deccan's existing strength in low-cost operations and brand recognition.
  • External customers: Cater to the diverse needs of price-sensitive and premium travelers.
  • Competitors: Differentiate from competitors by offering a wider range of services and expanding into new markets.
  • Attractiveness: Enhance profitability through strategic alliances, vertical integration, and product development.

Assumptions:

  • The Indian economy will continue to grow, driving demand for air travel.
  • Government policies will remain supportive of the aviation industry.
  • Air Deccan can secure necessary capital for expansion and development.

6. Conclusion

Air Deccan has the potential to become a leading player in the Indian aviation industry by adopting a strategic approach to growth and diversification. By focusing on its core competencies, leveraging technology, and embracing innovation, the company can overcome its challenges and achieve sustainable success.

7. Discussion

Alternatives not selected:

  • Mergers and acquisitions: While M&A could provide access to resources and market share, it carries significant risks and may not align with Air Deccan's core values.
  • Outsourcing: While outsourcing certain functions could reduce costs, it could compromise control and potentially impact service quality.

Risks and Key Assumptions:

  • Competition: Intense competition could limit profitability and market share.
  • Economic slowdown: A decline in the economy could negatively impact travel demand.
  • Fuel price volatility: Fluctuating fuel prices could impact profitability.

8. Next Steps

Timeline:

  • Year 1: Implement strategic alliances and vertical integration initiatives.
  • Year 2: Launch premium economy class and develop cargo services.
  • Year 3: Expand into regional markets and establish an online travel platform.

Key Milestones:

  • Secure partnerships for strategic alliances.
  • Acquire or partner with ground handling and MRO companies.
  • Develop and launch new product offerings.
  • Secure funding for expansion and development.

By implementing these recommendations and addressing the potential risks, Air Deccan can position itself for long-term success in the dynamic Indian aviation market.

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Case Description

By November 2005 Air Deccan, India's first low cost airline, had been in business for two years. During this time, the airline had grown rapidly, adding both planes and passengers at breakneck speed. Using low fares as its central strength, it had caused huge, unconventional changes in the Indian domestic airline industry. Not satisfied, however, the founder and chief executive officer wondered how to adapt to the future and sustain Air Deccan's tremendous initial success. The case can be used to engage students in the following issues: the entry and positioning of a new brand in a somewhat oligopolistic industry; targeting low income and under-served segments; low-cost, low-price strategies; entrepreneurial start-ups in emerging markets and marketing strategy in high growth SMEs. In the supplement case, Air Deccan (B): From Creating Change to Changing Creatively, product 9B07A015, the chief executive officer evaluates the strategy.

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