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Harvard Case - Reach Capital: Performance in Education Technology

"Reach Capital: Performance in Education Technology" Harvard business case study is written by Maureen McNichols, Jaclyn C. Foroughi. It deals with the challenges in the field of Social Enterprise. The case study is 16 page(s) long and it was first published on : Feb 16, 2016

At Fern Fort University, we recommend Reach Capital adopt a hybrid organizational structure that leverages its strengths in impact investing and venture philanthropy while fostering a social enterprise ecosystem to scale its impact and achieve its ambitious goals. This approach will enable Reach Capital to:

  • Maximize its impact: By strategically combining traditional venture capital with social impact investing, Reach Capital can support both high-growth and high-impact ventures.
  • Develop a sustainable business model: Integrating social impact measurement and reporting into its investment strategy will attract investors seeking both financial returns and social good.
  • Foster a vibrant ecosystem: Building a network of social entrepreneurs, investors, and other stakeholders will create a collaborative environment for innovation and knowledge sharing.

2. Background

Reach Capital is a non-profit organization focused on investing in education technology (EdTech) companies in developing countries. They aim to improve educational outcomes for underserved populations by providing capital, mentorship, and support to promising EdTech ventures. The case study focuses on Reach Capital's challenges in balancing its social mission with financial sustainability, navigating the complexities of emerging markets, and scaling its impact.

The main protagonists are:

  • Reach Capital: The non-profit organization dedicated to improving education access and quality in developing countries.
  • EdTech companies: The ventures receiving funding and support from Reach Capital.
  • Investors: Individuals and institutions providing capital to Reach Capital.
  • Stakeholders: Governments, NGOs, and other organizations involved in the education sector.

3. Analysis of the Case Study

Reach Capital faces several key challenges:

  • Impact Measurement: Quantifying the social impact of its investments is crucial for attracting investors and demonstrating its effectiveness.
  • Financial Sustainability: Balancing social mission with financial returns requires a robust investment strategy and a clear understanding of market dynamics.
  • Scaling Impact: Expanding its reach to more underserved populations requires building a sustainable ecosystem of partners and collaborators.

Applying the Triple Bottom Line framework helps analyze Reach Capital's situation:

  • Social: Reach Capital's mission is deeply rooted in social impact, aiming to improve educational outcomes for underserved communities.
  • Environmental: While not explicitly mentioned in the case, Reach Capital can consider the environmental impact of its investments, particularly in the context of developing countries.
  • Economic: Achieving financial sustainability is essential for Reach Capital's long-term viability and its ability to continue investing in EdTech ventures.

4. Recommendations

Reach Capital should implement the following recommendations:

1. Embrace a Hybrid Organizational Structure:

  • Combine impact investing with venture philanthropy: This approach allows Reach Capital to invest in high-growth EdTech companies with the potential for both financial returns and significant social impact.
  • Develop a clear investment strategy: Define specific criteria for selecting investments based on both financial and social impact metrics.
  • Partner with impact investors: Collaborate with organizations specializing in impact investing to access capital and expertise.

2. Build a Sustainable Business Model:

  • Integrate social impact measurement into investment decisions: Develop a robust framework for measuring and reporting on the social impact of investments.
  • Develop a clear value proposition for investors: Communicate the potential for both financial returns and social good to attract investors seeking to align their capital with their values.
  • Explore alternative funding sources: Explore options like social impact bonds, venture philanthropy, and blended finance to diversify its funding base.

3. Foster a Social Enterprise Ecosystem:

  • Create a network of social entrepreneurs: Establish a platform for connecting EdTech entrepreneurs, investors, and other stakeholders.
  • Develop mentorship programs: Provide guidance and support to EdTech entrepreneurs through mentorship programs and workshops.
  • Facilitate knowledge sharing: Organize events and conferences to foster collaboration and knowledge sharing among stakeholders.

5. Basis of Recommendations

These recommendations are based on the following considerations:

  • Core competencies and consistency with mission: The hybrid organizational structure leverages Reach Capital's expertise in both impact investing and venture philanthropy, aligning with its mission to improve educational outcomes.
  • External customers and internal clients: The focus on impact measurement and investor engagement addresses the needs of both external investors and internal stakeholders.
  • Competitors: This approach allows Reach Capital to differentiate itself from traditional venture capital firms by emphasizing social impact and building a collaborative ecosystem.
  • Attractiveness: The combination of financial returns and social impact makes Reach Capital's investments attractive to a wider range of investors.

6. Conclusion

By embracing a hybrid organizational structure, integrating impact measurement into its investment strategy, and fostering a vibrant social enterprise ecosystem, Reach Capital can achieve its ambitious goals of scaling its impact and improving educational outcomes for underserved communities. This approach will allow Reach Capital to become a leading force in the EdTech sector, driving innovation and creating lasting positive change in developing countries.

7. Discussion

Alternatives:

  • Purely social impact investing: This approach focuses solely on social impact, potentially limiting access to capital and growth potential.
  • Traditional venture capital: This approach prioritizes financial returns, potentially neglecting the social impact of investments.

Risks:

  • Difficulty in measuring social impact: Developing a robust and credible impact measurement framework is crucial.
  • Challenges in attracting investors: Convincing investors to prioritize social impact alongside financial returns can be difficult.
  • Competition from other organizations: The EdTech sector is becoming increasingly competitive, requiring Reach Capital to differentiate itself.

Key Assumptions:

  • Government support: Reach Capital relies on government policies and regulations that support EdTech innovation and access.
  • Demand for EdTech solutions: There is a genuine need for EdTech solutions in developing countries.
  • Availability of qualified entrepreneurs: A pool of talented entrepreneurs with the potential to develop successful EdTech ventures exists.

8. Next Steps

Timeline:

  • Year 1: Develop a clear investment strategy, establish a social impact measurement framework, and begin building a network of social entrepreneurs.
  • Year 2: Launch a pilot program for impact investing, attract strategic investors, and expand mentorship programs.
  • Year 3: Scale up operations, establish a social enterprise ecosystem, and develop a comprehensive impact reporting system.

By implementing these recommendations and taking a proactive approach to addressing potential risks, Reach Capital can position itself as a leading force in the EdTech sector, driving innovation and creating lasting positive change in developing countries.

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Case Description

In January 2015, Jennifer Carolan, who had served as the managing director of the NewSchools Venture Fund Seed Fund ("Seed Fund"), spun off from the nonprofit venture philanthropy firm to create a for-profit social impact fund focused on education technology (edtech). Through a unique joint venture with NewSchools Venture Fund ("NewSchools") called NewSchools Capital, the new venture fund, Reach Capital, would allow Carolan to not only raise more funds and scale more effectively than it otherwise could have as a nonprofit, but also support portfolio companies as they matured. Having invested $9 million across 39 for-profit and 4 nonprofit companies for the Seed Fund, and with the support of such renowned anchor donors as the Michael & Susan Dell Foundation, the Bill & Melinda Gates Foundation, and the Sobrato Foundation, Carolan felt confident in Reach's ability to invest successfully in scalable, high-growth edtech companies that prioritized social impact. Still, Carolan was challenged with executing an efficacious spin off, establishing a compelling philanthropic value proposition, and finding a way to effectively measure performance focused on the double bottom line. This case describes the challenges faced in the formation of a sustainable for-profit impact venture capital fund. It covers the origin of the fund, a background of the education technology industry, fund terms, as well as a discussion of performance measurement.

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